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Travel and Tourism Management: Home

Your Subject Librarian

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Jhun Raquenio
Contact:
Br. Fidelis Leddy Center for Learning Resources
De La Salle-College of Saint Benilde
2544 Taft Avenue, Malate, Manila 1004
+63 8230-5100 loc. 1484 (Taft)

Searching Tips

The books in the CLR are arranged by topic using Library of Congress classification system. Here are a few call number ranges to explore:

G149-180   Travel. Voyages and travels (General)
G154.9-155.8 
  Travel and state. Tourism

For Subject searches using the WorldCat Discovery, try:

 

To do Keyword searches, you can either use add terms or use phrases.

Searching for Travel and Tourism; Tourism?

Test out "travel AND tourism" or "tourism" as searches and see what you can find.

Looking for more resources? Search using our WorldCat Discovery!

Video Tutorial

Travel and Tourism Management

The Tourism Management Track is an in-depth study of the travel and tourism industry to equip the students with managerial concepts and operational skills through the following major subjects; professional cabin service, airline management which includes ground handling services, transportation management, travel and tours management which includes tour guiding and designing tour packages, destination marketing, tourism development.

The program will require several domestic and overseas travels (i.e., Paris, France). Practicum venues include airlines, travel agencies, hotels and resorts, and the Department of Tourism. This program includes a certification training course for Global Distribution System (Amadeus or Sabre).

This course guide gathers in one place carefully evaluated and selected resources on travel and tourism management available and accessible at the LRC and its subscribed databases. Books (both print and electronic) are categorized per course; while journals, magazines, industry reports, and online databases are recommended for the entire Travel and Tourism program.


QUICK LINKS

Books on CABSERV - Professional Cabin Service

Professional Cabin Service

Outstanding customer service is crucial to an airline’s reputation and survival. It is not just about serving tea and coffee with a smile, it is adding that extra personal touch that passengers will remember their trip, their airline. 

This course will take you to the hands-on onboard assistance to passengers, on-board services including meals, drinks and entertainment, although the nature of these services vary from airline to airline and class to class. This is the major part of the passenger’s travel experience before they reach their destination. A competent flight attendant will be oriented towards grooming, flight routine, inflight medical services and emergencies and safety and emergency procedures.

Professional Cabin Service

Outstanding customer service is crucial to an airline’s reputation and survival. It is not just about serving tea and coffee with a smile, it is adding that extra personal touch that passengers will remember their trip, their airline. 

This course will take you to the hands-on onboard assistance to passengers, on-board services including meals, drinks and entertainment, although the nature of these services vary from airline to airline and class to class. This is the major part of the passenger’s travel experience before they reach their destination. A competent flight attendant will be oriented towards grooming, flight routine, inflight medical services and emergencies and safety and emergency procedures.

Books on DESTMRK - Destination Marketing

Destination Marketing

To lead in shaping business strategy is what Philip Kotler says of Marketing. Peter Drucker supports this statement further by saying that a company has only two basic functions: innovation and marketing.  Destination Marketing in the Hospitality Industry is the course that takes you on an ingenious journey of learning the conceptual foundations of what makes a destination / city a great place to visit, and at the same time honing your marketing competence by applying what you learn in developing strategies to successfully run a socially responsible hospitality business.  The course progresses in a manner that connects topics on Basic Concepts, Marketing Research, Environments, and Functional Strategies such as segmentation, differentiation, positioning, branding and communications. Each of these topics are highlighted by milestones delivered at the end of every session. Ultimately your milestone outputs all build up to the creation of a Destination Marketing Plan, which is the capstone of the course.

Destination Marketing

To lead in shaping business strategy is what Philip Kotler says of Marketing. Peter Drucker supports this statement further by saying that a company has only two basic functions: innovation and marketing.  Destination Marketing in the Hospitality Industry is the course that takes you on an ingenious journey of learning the conceptual foundations of what makes a destination / city a great place to visit, and at the same time honing your marketing competence by applying what you learn in developing strategies to successfully run a socially responsible hospitality business.  The course progresses in a manner that connects topics on Basic Concepts, Marketing Research, Environments, and Functional Strategies such as segmentation, differentiation, positioning, branding and communications. Each of these topics are highlighted by milestones delivered at the end of every session. Ultimately your milestone outputs all build up to the creation of a Destination Marketing Plan, which is the capstone of the course.

Books on ECOTOUR - Ecological Tourism

Ecological Tourism

Through this course, you will be presented with general and specific perspective of the various theories and principles that describe the relatively new industry of Ecotourism. The course encompasses origins and trends that explain current government policies and regulations for industry development and control.  Actual documented cases and field immersions are integrated within the course to present realistic situations.

Ecological Tourism

Through this course, you will be presented with general and specific perspective of the various theories and principles that describe the relatively new industry of Ecotourism. The course encompasses origins and trends that explain current government policies and regulations for industry development and control.  Actual documented cases and field immersions are integrated within the course to present realistic situations.

Books on LEISMGT - Sports and Leisure Management

Sports and Leisure Management​

Through this course, you will gain an in-depth understanding of leisure and recreation as it applies in the travel and tourism industry.  You will also learn how to incorporate leisure activities in different tourism facilities.  They would have a good grasp of the how leisure and recreation impacts tourist establishments, more intensively in a resort setting.  They will be able to present resort concepts and guest activity programming plan at the end of the course.  

Sports and Leisure Management

Through this course, you will gain an in-depth understanding of leisure and recreation as it applies in the travel and tourism industry.  You will also learn how to incorporate leisure activities in different tourism facilities.  They would have a good grasp of the how leisure and recreation impacts tourist establishments, more intensively in a resort setting.  They will be able to present resort concepts and guest activity programming plan at the end of the course.  

Books on TOURDEV - Tourism Planning and Development

Tourism Planning and Development

Through this course, you will learn about the various aspects and process of tourism planning and development. You will also learn about planning, tourism project management, marketing and development of tourism international, national and local level. You will know more about the various aspect of tourism such as impact assessment of planning and development. To better understand the lessons of this course, you will critically analyze various case studies.

Tourism Planning and Development

Through this course, you will learn about the various aspects and process of tourism planning and development. You will also learn about planning, tourism project management, marketing and development of tourism international, national and local level. You will know more about the various aspect of tourism such as impact assessment of planning and development. To better understand the lessons of this course, you will critically analyze various case studies.

Books on TOURMGT - Tourism Management and Guiding

Tourism Management and Guiding 

Through this course, you will be introduced to vital aspects of tour management.  You will also study and apply the principles and procedures of professional tour guiding.

Tourism Management and Guiding 

Through this course, you will be introduced to vital aspects of tour management.  You will also study and apply the principles and procedures of professional tour guiding.

Books on TRVISYS - Information System for Travel Industry

Information System for Travel Industry

Even with the dramatic expansion of the internet, the role and relevance of Global Distribution Systems could not be dismissed and still remain the primary, most comprehensive and reliable platform for travel agencies and students of Tourism. This course is an interactive out-sourced lecture demonstration course with extensive hands-on exercises on the utilization and application of computerized travel information systems. Specifically, the course will train the student to use and apply the global distribution systems which provide travel related services to the end consumer, either through the Sabre or Amadeus systems.

Information System for Travel Industry

Even with the dramatic expansion of the internet, the role and relevance of Global Distribution Systems could not be dismissed and still remain the primary, most comprehensive and reliable platform for travel agencies and students of Tourism. This course is an interactive out-sourced lecture demonstration course with extensive hands-on exercises on the utilization and application of computerized travel information systems. Specifically, the course will train the student to use and apply the global distribution systems which provide travel related services to the end consumer, either through the Sabre or Amadeus systems.

Books on TRVSELL - Travel Sales

Travel Sales

Through this course, you will be prepared to become effective sales executive and sales managers of the travel industry.  You will learn the principles of sales in relation to marketing; sales executive and sales management organization, competencies and works.  You will also be prepared to handle trends in sales and marketing such as ubiquitous development.   At the end, you should be able to do sales presentations and promotions.     

Travel Sales

Through this course, you will be prepared to become effective sales executive and sales managers of the travel industry.  You will learn the principles of sales in relation to marketing; sales executive and sales management organization, competencies and works.  You will also be prepared to handle trends in sales and marketing such as ubiquitous development.   At the end, you should be able to do sales presentations and promotions.     

Books on WORLD01 - World Tourism 1

World Tourism 1

Through this course, you will learn about the tourism industry in the Asia-Pacific, Middle East and Africa. You will also acquire factual knowledge as applied in the tourism industry such as, among others, tourism geography, tourism destinations and attractions, and current global tourism statistics through UNWTO publications.  Furthermore,  you will look into the tourism industry as an agent of change as envisioned in the Millennium Development Program of the UNWTO.

World Tourism 1

Through this course, you will learn about the tourism industry in the Asia-Pacific, Middle East and Africa. You will also acquire factual knowledge as applied in the tourism industry such as, among others, tourism geography, tourism destinations and attractions, and current global tourism statistics through UNWTO publications.  Furthermore,  you will look into the tourism industry as an agent of change as envisioned in the Millennium Development Program of the UNWTO.

Books on WORLD02 - World Tourism 2

World Tourism 2 

Through this course, you will learn about the tourism industry in Europe and North & South Americas. You will also acquire factual knowledge as applied in the tourism industry such as, among others, tourism geography, tourism destinations and attractions, and current global tourism statistics through UNWTO publications. Furthermore, you will look into the tourism industry as an agent of change as envisioned in the Millennium Development Program of the UNWTO.

World Tourism 2 

Through this course, you will learn about the tourism industry in Europe and North & South Americas. You will also acquire factual knowledge as applied in the tourism industry such as, among others, tourism geography, tourism destinations and attractions, and current global tourism statistics through UNWTO publications. Furthermore, you will look into the tourism industry as an agent of change as envisioned in the Millennium Development Program of the UNWTO.

Database Browser

Explore these full text databases dealing with Travel and Tourism to view and download articles for your research:

e-Journals

e-Magazines

CLR Directory

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