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Master of Science in Tourism and Hospitality Management: Home

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Sherwin A. Caparas
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Br. Fidelis Leddy Center for Learning Resources
De La Salle-College of Saint Benilde
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Searching Tips

The books in the LRC are arranged by topic using Library of Congress classification system. Here are a few call number ranges to explore:

Travel and Tourism Management
G149-180   Travel. Voyages and travels (General)

G154.9-155.8   Travel and State. Tourism

Hospitality Management

TX301-339   The house Including arrangement, care, servants

TX341-641   Nutrition. Food and Food Supply

TX851-885   Dining-room service

TX901-946.5   Hospitality industry. Hotels, clubs, restaurants, etc. Food service

TX950-953   Taverns, barrooms, saloons

TX955-985   Building operation and housekeeping

TX1100-1105   Mobile home living

TX1110-   Recreational vehicle living

 

 

 

For Subject searches using the Worldcat Discover, try:

 

To do Keyword searches, you can either use add terms or use phrases.

Searching for Tourism and Hospitality Management?

Test out tourism management  and hospitality management or tourism and hospitality management as searches and see what you can find.

Looking for more resources? Search using our WorldCat Discovery!

Video Tutorial

Master of Science in Tourism and Hospitality Management

 

The Master of Science in Tourism and Hospitality Management (MSTHM) adopts a pronounced applied orientation with courses designed to allow the students to get a better grasp of the processes and practices in the key areas of operation of the expansive tourism and hospitality industry.  One of the unique features of the program is having three major tracks namely travel and tourism management, hospitality management and culinary management. The graduate student has the option to take thesis or strategic management paper or internship with case study & teaching needs as final requirement. 

This course guide gathers in one place carefully evaluated and selected resources on Master of Science in Tourism and Hospitality Management available and accessible at the LRC and its subscribed databases. Books (both print and electronic) are categorized per course; while journals, magazines and online databases are recommended for the entire Master of Science in Tourism and Hospitality Management program.


QUICK LINKS

Books on GADVMRK - Advanced Hospitality Marketing

Advanced Hospitality Marketing

This course offers an in-depth look at marketing principles and strategies. It relates various marketing functions and techniques from the perspectives of the hospitality and marketing individual; from the delivery point or service personnel to the end user of the guests and patrons. Furthermore, this course focuses on understanding marketing issues for a service industry with key topics such as customer care (service marketing), loyalty (incentive marketing), service recovery, and quality management (product and service quality in hospitality industry).

Advanced Hospitality Marketing

This course offers an in-depth look at marketing principles and strategies. It relates various marketing functions and techniques from the perspectives of the hospitality and marketing individual; from the delivery point or service personnel to the end user of the guests and patrons. Furthermore, this course focuses on understanding marketing issues for a service industry with key topics such as customer care (service marketing), loyalty (incentive marketing), service recovery, and quality management (product and service quality in hospitality industry).

Books on GCOMPTR - Comparative Tourism Studies

Comparative Tourism Studies

A comparative study of various approaches to developing governmental tourism policies. This includes discussion on the economic, social and environmental impacts of national tourism policies of various countries/regions.  Tourism policy case studies of different countries’ experience with tourism are employed to relate students to current tourism issues at a national and international level. The course also includes field study, for example, visits to national and international tourism policy-making organizations which allow students to familiarize themselves with current policies in the tourism industry.

Comparative Tourism Studies

A comparative study of various approaches to developing governmental tourism policies. This includes discussion on the economic, social and environmental impacts of national tourism policies of various countries/regions.  Tourism policy case studies of different countries’ experience with tourism are employed to relate students to current tourism issues at a national and international level. The course also includes field study, for example, visits to national and international tourism policy-making organizations which allow students to familiarize themselves with current policies in the tourism industry.

Books on GCULDEV - Culinary and Food Product Innovation and Development

Culinary and Food Product Innovation and Development

This course offers a combination of critical, reflective, scientific and technical knowledge of the development of innovative food products. Learners will gain a deeper understanding on the logistics in planning and managing a production process from raw materials to finished product and point-of-sale. Likewise, food safety regulations, nutrition labeling requirements, food packaging design and business innovation strategies including food merchandising collaterals are the highlights of the course.

Culinary and Food Product Innovation and Development

This course offers a combination of critical, reflective, scientific and technical knowledge of the development of innovative food products. Learners will gain a deeper understanding on the logistics in planning and managing a production process from raw materials to finished product and point-of-sale. Likewise, food safety regulations, nutrition labeling requirements, food packaging design and business innovation strategies including food merchandising collaterals are the highlights of the course.

Books on GDESMAR - Destination Marketing

Destination Marketing

This course highlights the strategic role of the manager of a tourism and hospitality organization to capitalize on the opportunities, face the challenges, and constraints in destination marketing.

The roles of the Destination Marketing Organization (DMO) in securing ling-term funding, its reliance on public-sector funding and other sources.  This will also discuss the government intervention in tourism; the key arguments for funding of destination marketing will also be examined. This course will present the marketing strategy development, destination branding the role of image destination marketing, positioning, the importance of travel context in destination image analysis, and the development of Integrated Marketing Communications.

Destination Marketing

This course highlights the strategic role of the manager of a tourism and hospitality organization to capitalize on the opportunities, face the challenges, and constraints in destination marketing.

The roles of the Destination Marketing Organization (DMO) in securing ling-term funding, its reliance on public-sector funding and other sources.  This will also discuss the government intervention in tourism; the key arguments for funding of destination marketing will also be examined. This course will present the marketing strategy development, destination branding the role of image destination marketing, positioning, the importance of travel context in destination image analysis, and the development of Integrated Marketing Communications.

Books on GGASCUL - Gastronomy and Culture

Gastronomy and Culture

This course is a multicultural approach on the connection between historical events and how they have affected and developed the culinary patterns of different societies. Learners develop a deeper understanding of the food preparation customs and proper dining customs necessary in the global and multi-cultural hospitality industry. It also tackles the emerging food trends and issues of the modern world.

Gastronomy and Culture

This course is a multicultural approach on the connection between historical events and how they have affected and developed the culinary patterns of different societies. Learners develop a deeper understanding of the food preparation customs and proper dining customs necessary in the global and multi-cultural hospitality industry. It also tackles the emerging food trends and issues of the modern world.

Books on GKITMGT - Kitchen Organization Management

Kitchen Organization Management

This course equips chefs, kitchen supervisors, and restaurateurs with the knowledge essential in managing the day-to-day operations of the kitchen. Topics include an understanding of the foodservice organization, managing quality, menu planning, food product flow and kitchen design, procurement and inventory management, and managing food cost. Learners gain knowledge on the principles of food production, safety and sanitation, equipment selection and maintenance, use of technology, and the movement of food from production to service. Human resource functions like managing creative people, staff scheduling, and creating a job manual are also discussed in this module.

Kitchen Organization Management

This course equips chefs, kitchen supervisors, and restaurateurs with the knowledge essential in managing the day-to-day operations of the kitchen. Topics include an understanding of the foodservice organization, managing quality, menu planning, food product flow and kitchen design, procurement and inventory management, and managing food cost. Learners gain knowledge on the principles of food production, safety and sanitation, equipment selection and maintenance, use of technology, and the movement of food from production to service. Human resource functions like managing creative people, staff scheduling, and creating a job manual are also discussed in this module.

Books on GMANFIN - Management of Financial Institutions

Management of Financial Institutions

Financial Management deals with the meaning of financial figures in comparison with the returns of other businesses in the industry by looking at changes in asset balances particularly the working capital to anticipate future cash flow problems. An interdisciplinary approach to sound financial management will be used in creating value and organizational agility through the allocation of scarce resources among competing business opportunities. This course covers the analysis and interpretation of financial statements for indications of business performance and, assessing information weaknesses in the financial statements. It includes the use of financial forecasting or budgeting techniques in the industry. Finally, the course includes the understanding of long-term financing instruments and the capital structure.

Management of Financial Institutions

Financial Management deals with the meaning of financial figures in comparison with the returns of other businesses in the industry by looking at changes in asset balances particularly the working capital to anticipate future cash flow problems. An interdisciplinary approach to sound financial management will be used in creating value and organizational agility through the allocation of scarce resources among competing business opportunities. This course covers the analysis and interpretation of financial statements for indications of business performance and, assessing information weaknesses in the financial statements. It includes the use of financial forecasting or budgeting techniques in the industry. Finally, the course includes the understanding of long-term financing instruments and the capital structure.

Books on GMICEMG - M.I.C.E. Management

M.I.C.E. Management

This course prepares learners for opportunities that arise from the M.I.C.E. (Meetings, Incentives, Conventions and Expositions) industry.  It focuses on conventions, meetings and expositions and an in-depth understanding of this industry, its structure, management, marketing and its future.  Students will be exposed to actual industry setting through immersions.

M.I.C.E. Management

This course prepares learners for opportunities that arise from the M.I.C.E. (Meetings, Incentives, Conventions and Expositions) industry.  It focuses on conventions, meetings and expositions and an in-depth understanding of this industry, its structure, management, marketing and its future.  Students will be exposed to actual industry setting through immersions.

Books on GNEWVEN - New Venture Formulation in Tourism and Hospitality

New Venture Formulation in Tourism and Hospitality

This course teaches the learner how to convert a business idea into an up-and-running income generating business. This is realized through the examination of basic assessments that need to be taken to get the project off the ground, as well as a discussion of structures and approach that entrepreneurs should adopt. This course examines the marketable viability of innovative ideas, turn them into products and services, and take these products and services to market.

New Venture Formulation in Tourism and Hospitality

This course teaches the learner how to convert a business idea into an up-and-running income generating business. This is realized through the examination of basic assessments that need to be taken to get the project off the ground, as well as a discussion of structures and approach that entrepreneurs should adopt. This course examines the marketable viability of innovative ideas, turn them into products and services, and take these products and services to market.

Books on GNULFEM - Lifestyle and Wellness Management

Lifestyle and Wellness Management

Enhancing health and wellness and developing a healthy lifestyle rest primarily on the individual. The course focuses on lifestyle management that aims to provide answers to the following questions: what exactly should individuals eat to be healthy, how to look fit and how to maximize individual’s highest potential. This will also help assess individual’s personal attitudes and behavior and where necessary, to make appropriate changes. Excess in nutrition combined with deficiency of exercise are the biggest nutritional problems confronting the society today and unknowingly culminates in an unhealthy aging process. Further, the course will also deal in designing a realistic health plan that will fit in to individual’s need involving the different dimensions:  physical, social, emotional, mental, environmental and spiritual natures.

Lifestyle and Wellness Management

Enhancing health and wellness and developing a healthy lifestyle rest primarily on the individual. The course focuses on lifestyle management that aims to provide answers to the following questions: what exactly should individuals eat to be healthy, how to look fit and how to maximize individual’s highest potential. This will also help assess individual’s personal attitudes and behavior and where necessary, to make appropriate changes. Excess in nutrition combined with deficiency of exercise are the biggest nutritional problems confronting the society today and unknowingly culminates in an unhealthy aging process. Further, the course will also deal in designing a realistic health plan that will fit in to individual’s need involving the different dimensions:  physical, social, emotional, mental, environmental and spiritual natures.

Books on GOPRMGT - Operations and Information Management

Operations and Information Management

This course highlights the impact of Hospitality Information Systems and E-commerce to enhance organizational productivity, different aspects of hospitality information, such as linear aspect of information technology and information system, electronic interfaces from outside a hospitality organization, and the business functions of the hospitality industry that are used to provide product and services for all organizational contingency groups.

Operations and Information Management

This course highlights the impact of Hospitality Information Systems and E-commerce to enhance organizational productivity, different aspects of hospitality information, such as linear aspect of information technology and information system, electronic interfaces from outside a hospitality organization, and the business functions of the hospitality industry that are used to provide product and services for all organizational contingency groups.

Books on GORGBEV - Organizational Behavior

Organizational Behavior

This course provides the social/psychological foundations for understanding individual and group behavior in the hospitality and tourism industry. Emphasis is on developing a theoretical grasp of issues and problems and an understanding of practical implications of various theories of human behavior at work. The course covers managerial competencies in the following areas:

Managing Individual Differences and Work Performance: Participants will explore the psychological perspective on org behavior highlighting the importance of individual attributes within the performance equation.

Managing Team performance in a diverse culture: Within this module, participants will appreciate the need to have intense sensitivity to culture diversity and its impact on team performance. 

Managing Organizational Processes and Performance: This will include Organizational culture, Power, politics and ethical practices.

Organizational Behavior

This course provides the social/psychological foundations for understanding individual and group behavior in the hospitality and tourism industry. Emphasis is on developing a theoretical grasp of issues and problems and an understanding of practical implications of various theories of human behavior at work. The course covers managerial competencies in the following areas:

Managing Individual Differences and Work Performance: Participants will explore the psychological perspective on org behavior highlighting the importance of individual attributes within the performance equation.

Managing Team performance in a diverse culture: Within this module, participants will appreciate the need to have intense sensitivity to culture diversity and its impact on team performance. 

Managing Organizational Processes and Performance: This will include Organizational culture, Power, politics and ethical practices.

Books on GPURMGT - Hospitality Supply Chain Management

Hospitality Supply Chain Management

A branch of Operations Management, this course is all about managing the movement of goods, services and information from suppliers to end customers. It is the result of considerations with procurement, logistics, and operations management in the hospitality industry. It covers a blend of topics from industrial engineering, management science, statistics, marketing, human resources management and business administration. Learners gain an understanding on how supply chain management affects other operational areas in an organization. 

Hospitality Supply Chain Management

A branch of Operations Management, this course is all about managing the movement of goods, services and information from suppliers to end customers. It is the result of considerations with procurement, logistics, and operations management in the hospitality industry. It covers a blend of topics from industrial engineering, management science, statistics, marketing, human resources management and business administration. Learners gain an understanding on how supply chain management affects other operational areas in an organization. 

Books on GQUANTT - Quantitative Analysis for Tourism and Hospitality

Quantitative Analysis for Tourism and Hospitality

The course introduces learners to statistical methods on selected nonparametric and parametric tests and skills on its application to empirical researches in tourism and hospitality industries. Likewise, regression and correlation analyses and forecasting methods as also taken up as statistical tools in problems related to business management and economics. Through active learning in the form of discussions, statistical exercises, computer simulations, journal critique and mini researches, the course will equip graduate students to explain and apply the basic concepts and procedures underlying selected nonparametric and parametric statistical tests in tourism and hospitality studies.  

Quantitative Analysis for Tourism and Hospitality

The course introduces learners to statistical methods on selected nonparametric and parametric tests and skills on its application to empirical researches in tourism and hospitality industries. Likewise, regression and correlation analyses and forecasting methods as also taken up as statistical tools in problems related to business management and economics. Through active learning in the form of discussions, statistical exercises, computer simulations, journal critique and mini researches, the course will equip graduate students to explain and apply the basic concepts and procedures underlying selected nonparametric and parametric statistical tests in tourism and hospitality studies.  

Books on GRESMET - Advanced Research Methods

Advanced Research Methods

The course introduces learners to the appropriate research process and research methodologies as deemed appropriate in the problem analysis for tourism and hospitality industries. Likewise, knowledge and skill in research methods can be applied to major courses. Through active learning methods, basic concepts of proposal planning, research design, instrument development, data collection techniques and analysis, and reporting methods are considered.

Advanced Research Methods

The course introduces learners to the appropriate research process and research methodologies as deemed appropriate in the problem analysis for tourism and hospitality industries. Likewise, knowledge and skill in research methods can be applied to major courses. Through active learning methods, basic concepts of proposal planning, research design, instrument development, data collection techniques and analysis, and reporting methods are considered.

Books on GREVMGT - Revenue Management

Revenue Management

This course treats Revenue Management and Pricing as practical subject, which will give students opportunity to develop useful understanding of the complexities of Revenue Management and how Revenue Managers work, how they face the issues and how they work with problems. Exemplars of Revenue Management and Pricing will be examined in this course.

Revenue Management

This course treats Revenue Management and Pricing as practical subject, which will give students opportunity to develop useful understanding of the complexities of Revenue Management and how Revenue Managers work, how they face the issues and how they work with problems. Exemplars of Revenue Management and Pricing will be examined in this course.

Books on GSRVMGT - Managing Service Quality in Tourism and Hospitality

Managing Service Quality in Tourism and Hospitality

This course highlights fundamental concepts and dimensions of service quality that will guide the tourism and hospitality industry organization in the development of quality service strategy. The strategy is focused on quality of service to add value, as opposed to product or price differentiation that will improve the delivery of services.

The impact of People, Processes, and Physical Evidence (i.e. employees, management, policies and procedures, service quality, sanitation, and safety standards,) affecting the organizations dealing with customers and attaining organizational goals will be examined in this course.

This course highlights the principles of managing in a service environment with an emphasis on procedures and results that are necessary for hospitality industry, analysis, planning, and problem solving strategies will be examined to empower successful customer oriented employees, new trends of employee motivations, along with consideration of factors that influence customer service organizations. The theoretical framework and current examples of best practices within international service organizations and their practical applications, through lectures, discussions and best practices case study will be examined in this course.

Managing Service Quality in Tourism and Hospitality

This course highlights fundamental concepts and dimensions of service quality that will guide the tourism and hospitality industry organization in the development of quality service strategy. The strategy is focused on quality of service to add value, as opposed to product or price differentiation that will improve the delivery of services.

The impact of People, Processes, and Physical Evidence (i.e. employees, management, policies and procedures, service quality, sanitation, and safety standards,) affecting the organizations dealing with customers and attaining organizational goals will be examined in this course.

This course highlights the principles of managing in a service environment with an emphasis on procedures and results that are necessary for hospitality industry, analysis, planning, and problem solving strategies will be examined to empower successful customer oriented employees, new trends of employee motivations, along with consideration of factors that influence customer service organizations. The theoretical framework and current examples of best practices within international service organizations and their practical applications, through lectures, discussions and best practices case study will be examined in this course.

Books on GSTNTUR - Sustainable Destination Tourism

Sustainable Destination Tourism

This course teaches students to identify the potential impacts of tourism on natural and manmade environments, and to identify suitable indices for measuring tourist impacts in a social, cultural, economic and physical environment. Students will be able to list suitable planning actions open to management for dealing with tourism impacts in a social, cultural, economic and physical environment, assess the efficacy of planning at site, regional and national levels with reference to tourism impacts; and be familiar with techniques used in such assessments, e.g. cost benefit analysis, zoning, boardwalks etc. Coverage includes: historical development, climate and environmental change, micro and macro management, destination management, demand for sustainable tourism, site design, wild life and tourism, water quality, social and cultural impacts of tourism, sustainability, and project work based on field visits.

Sustainable Destination Tourism

This course teaches students to identify the potential impacts of tourism on natural and manmade environments, and to identify suitable indices for measuring tourist impacts in a social, cultural, economic and physical environment. Students will be able to list suitable planning actions open to management for dealing with tourism impacts in a social, cultural, economic and physical environment, assess the efficacy of planning at site, regional and national levels with reference to tourism impacts; and be familiar with techniques used in such assessments, e.g. cost benefit analysis, zoning, boardwalks etc. Coverage includes: historical development, climate and environmental change, micro and macro management, destination management, demand for sustainable tourism, site design, wild life and tourism, water quality, social and cultural impacts of tourism, sustainability, and project work based on field visits.

Books on GTOURIN - Foundations of Tourism and Hospitality

Foundations of Tourism and Hospitality

This course is an in-depth look at the common foundations underlying the formation and sustainability of the tourism and hospitality industry.  It focuses on the major elements found in both tourism and hospitality industry that exert considerable influence in the development of trends, practices, norms and standards that serve as the bases of innovations and the evolution of products and services in the global industry.

Foundations of Tourism and Hospitality

This course is an in-depth look at the common foundations underlying the formation and sustainability of the tourism and hospitality industry.  It focuses on the major elements found in both tourism and hospitality industry that exert considerable influence in the development of trends, practices, norms and standards that serve as the bases of innovations and the evolution of products and services in the global industry.

Books on GTOURLW - Business Ethics and Tourism and Hospitality Laws

Business Ethics and Tourism and Hospitality Laws

This course examines the law regulating the hospitality and tourism industry. Topics will be discussed using industry-relevant examples, case studies, and exercises. Underlying policies and the historical, institutional, and international dimensions are also covered. This course will discuss legal problem or potential legal problems in the tourism and hospitality industry. The course will also focus on the ethics of business as applied in the hospitality industry. The course endeavors to instill among students the moral, social and ethical dimensions of hospitality and tourism and, at the same time, relate them to the multi-cultural nature of the industry.

Business Ethics and Tourism and Hospitality Laws

This course examines the law regulating the hospitality and tourism industry. Topics will be discussed using industry-relevant examples, case studies, and exercises. Underlying policies and the historical, institutional, and international dimensions are also covered. This course will discuss legal problem or potential legal problems in the tourism and hospitality industry. The course will also focus on the ethics of business as applied in the hospitality industry. The course endeavors to instill among students the moral, social and ethical dimensions of hospitality and tourism and, at the same time, relate them to the multi-cultural nature of the industry.

Books on GTOURMG - Micro and Macro Tourism Organization and Management

Micro and Macro Tourism Organization and Management

Micro and macro tourism organization and management course provides the learner a framework on the way tourism organizations, both on micro and macro level, are planned, managed and marketed.  On a macro scale, the course covers comprehensive evaluation and analysis of tourism organizations, resources, markets and programs/initiatives on global, national, regional and community level administration.  It will cover tourism planning, management and development.  It will discuss the visitor and destination management.  On a micro scale, the course will critically evaluate the application of management to tourism businesses.  Also on a micro scale, it will assess the role of marketing as tourism management function; the role of management in establishing standards and systems of service provisions; and role of innovation and tourism development as part of tourism management function.  The course will provide the students skills, tools and techniques necessary for management of tourism in micro and macro tourism organizations.