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International Hospitality Management: Home

Your Subject Librarian

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Jhun Raquenio
Contact:
Br. Fidelis Leddy Center for Learning Resources
De La Salle-College of Saint Benilde
2544 Taft Avenue, Malate, Manila 1004
+63 8230-5100 loc. 1484 (Taft)

Searching Tips

The books in the LRC are arranged by topic using Library of Congress classification system. Here are a few call number ranges to explore:

TX301-309   The house including arrangement, care, servants
TX341-641   Nutrition. Foods and food supply

TX851-885   Dining-room service

TX901-946.5   Hospitality Industry. Hotels, clubs, restaurants, etc. Food service

TX950-953   Taverns, barrooms, saloons

TX955-985   Building operation and housekeeping

TX1100-1105   Mobile home living

TX1110   Recreational vehicle living
 

For Subject searches using the Worldcat Discover, try:

 

 

To do Keyword searches, you can either use add terms or use phrases.

Searching for Hospitality management?

Test out hospitality AND management or "hospitality AND management" as searches and see what you can find.

Looking for more resources? Search using our WorldCat Discovery!

Video Tutorial

International Hospitality Management

https://www.minimaxsolution.ca/wp-content/uploads/2018/09/hotel-management-system.jpg

Benilde's International Hospitality Management Program is the first international double degree program in the Philippines under the new transnational guidelines of the Commission on Higher Education (CHED).

Through the partnership with Vatel Hotel & Tourism Business School, an internationally recognized hotel-school based in France, the learners in this program benefit from Vatel’s global curriculum and worldwide network of schools and partners.

The program focuses on integrating theory and practice of hotel management with a global management perspective. The program includes intensive French language training, specialized hospitality courses, and an expanded immersion, internship and externship training.

This course guide gathers in one place carefully evaluated and selected resources on International Hospitality Management available and accessible at the LRC and its subscribed databases. Books (both print and electronic) are categorized per course; while journals, magazines and online databases are recommended for the entire International Hospitality Management program.

 

QUICK LINKS

Books on BARMAN1 - Beverage Management – Lecture

Beverage Management – Lecture

This course will prepare you for a career in bartending and mixology by learning the rudiments behind bar management and bartending. This course deals with the bar service operation of the hotel, restaurants, lounge, speak easy bars and mobile beverage services, their history, organization, development, trends and roles in the institution. It will define the responsibilities and roles of the service provider of alcoholic as well as non-alcoholic beverages.

Beverage Management – Lecture

This course will prepare you for a career in bartending and mixology by learning the rudiments behind bar management and bartending. This course deals with the bar service operation of the hotel, restaurants, lounge, speak easy bars and mobile beverage services, their history, organization, development, trends and roles in the institution. It will define the responsibilities and roles of the service provider of alcoholic as well as non-alcoholic beverages.

Books on BARMAN2 - Beverage Management – Laboratory

Beverage Management – Laboratory

This course will prepare you for a career in bartending and mixology by learning the rudiments behind bar management and bartending. This course deals with the bar service operation of the hotel, restaurants, lounge, speak easy bars and mobile beverage services, their history, organization, development, trends and roles in the institution. It will define the responsibilities and roles of the service provider of alcoholic as well as non-alcoholic beverages.

Beverage Management – Laboratory

This course will prepare you for a career in bartending and mixology by learning the rudiments behind bar management and bartending. This course deals with the bar service operation of the hotel, restaurants, lounge, speak easy bars and mobile beverage services, their history, organization, development, trends and roles in the institution. It will define the responsibilities and roles of the service provider of alcoholic as well as non-alcoholic beverages.

Books on BASBUTL - Basic Butler Service

Basic Butler Service

Basic Butler Service is a course that introduces the learner to the finer details of hospitality service in a hotel environment.  Specific aspects of food and beverage, front office and housekeeping are integrated to produce a holistic approach to personalized service. Personality traits, responsibilities and selected job skills are highlighted alongside with practical applications of this position.

Basic Butler Service

Basic Butler Service is a course that introduces the learner to the finer details of hospitality service in a hotel environment.  Specific aspects of food and beverage, front office and housekeeping are integrated to produce a holistic approach to personalized service. Personality traits, responsibilities and selected job skills are highlighted alongside with practical applications of this position.

Books on CATRPR1 - Professional Catering Services - Lecture

Professional Catering Services - Lecture

Through this course, you will learn about the fundamental understanding of the catering industry as it relates to events planning. You will be having a comprehensive understand of the industry terms, planning, organizing, starting and operating a successful catering business. And apply food and service management concepts and skills in both on premise and off-premise catering. Then learn different styles of services and how to best manage the food, beverage and service aspect of an event. Perform food, beverage and service planning and preparation, function room set-up, table set-up, napkin folding, and as well as designing menus that go with the theme and service of an event.

Professional Catering Services - Lecture

Through this course, you will learn about the fundamental understanding of the catering industry as it relates to events planning. You will be having a comprehensive understand of the industry terms, planning, organizing, starting and operating a successful catering business. And apply food and service management concepts and skills in both on premise and off-premise catering. Then learn different styles of services and how to best manage the food, beverage and service aspect of an event. Perform food, beverage and service planning and preparation, function room set-up, table set-up, napkin folding, and as well as designing menus that go with the theme and service of an event.

Books on CATRPR2 - Professional Catering Services - Laboratory

Professional Catering Services - Laboratory

Through this course, you will learn about the fundamental understanding of the catering industry as it relates to events planning. You will be having a comprehensive understand of the industry terms, planning, organizing, starting and operating a successful catering business. And apply food and service management concepts and skills in both on premise and off-premise catering. Then learn different styles of services and how to best manage the food, beverage and service aspect of an event. Perform food, beverage and service planning and preparation, function room set-up, table set-up, napkin folding, and as well as designing menus that go with the theme and service of an event.

Professional Catering Services - Laboratory

Through this course, you will learn about the fundamental understanding of the catering industry as it relates to events planning. You will be having a comprehensive understand of the industry terms, planning, organizing, starting and operating a successful catering business. And apply food and service management concepts and skills in both on premise and off-premise catering. Then learn different styles of services and how to best manage the food, beverage and service aspect of an event. Perform food, beverage and service planning and preparation, function room set-up, table set-up, napkin folding, and as well as designing menus that go with the theme and service of an event.

Books on CONTSIS - Cost Control Analysis

Cost Control Analysis

In this course, you will learn various techniques on the use of correct internal controls to achieve budgets, effective purchasing, receiving, storing, issuing, production and sales control. This course includes analyzing financial data for decision making and developing critical solutions so the budgeted goals of a business enterprise may be achieved.

Cost Control Analysis

In this course, you will learn various techniques on the use of correct internal controls to achieve budgets, effective purchasing, receiving, storing, issuing, production and sales control. This course includes analyzing financial data for decision making and developing critical solutions so the budgeted goals of a business enterprise may be achieved.

Books on DIVWORK - Multicultural Diversity in the Workplace

Multicultural Diversity in the Workplace

This course is designed to develop your cultural competence or the ability to interact effectively with people from different cultures. The lectures and discussions will focus on awareness of one’s own cultural worldview, knowledge of other cultural practices, attitudes towards cultural differences, and cross-cultural skills.

Multicultural Diversity in the Workplace

This course is designed to develop your cultural competence or the ability to interact effectively with people from different cultures. The lectures and discussions will focus on awareness of one’s own cultural worldview, knowledge of other cultural practices, attitudes towards cultural differences, and cross-cultural skills.

Books on ENTRFRA - Entrepreneurship, Franchising and Small Business Enterprise

Entrepreneurship, Franchising and Small Business Enterprise

You are here, and this means that at the very least, you are intrigued by one of the most used words today – Entrepreneurship. This is going to be one exciting journey and you should be prepared for it. You are obviously already aware that in this curriculum you learn by “doing”. You actually start your venture and build it as you progress through the course. Here you will start with discovering yourself and your entrepreneurial style. You will then identify a problem “worth” solving, generate ideas to solve that problem using Brainstorming, and go on to develop your Business model. The next step is to validate your Business Model and build you Minimum Viable Product (MVP). Along the way, you will also learn the ropes of Entrepreneurial Finance, the importance of effective team building, and marketing and sales techniques to reach your customers effectively.

Entrepreneurship, Franchising and Small Business Enterprise

You are here, and this means that at the very least, you are intrigued by one of the most used words today – Entrepreneurship. This is going to be one exciting journey and you should be prepared for it. You are obviously already aware that in this curriculum you learn by “doing”. You actually start your venture and build it as you progress through the course. Here you will start with discovering yourself and your entrepreneurial style. You will then identify a problem “worth” solving, generate ideas to solve that problem using Brainstorming, and go on to develop your Business model. The next step is to validate your Business Model and build you Minimum Viable Product (MVP). Along the way, you will also learn the ropes of Entrepreneurial Finance, the importance of effective team building, and marketing and sales techniques to reach your customers effectively.

Books on EURTOUR - European Tourism and Culture

European Tourism and Culture

If there is any continent in the world that’s a runaway favorite by a great majority of travelers in the last ten years, it’s Europe. Proof is that more than fifty percent of visitors annually for the last decade has been hosted by the continent renowned for its ancient wonders, or arts from long bygone eras, or romantic escapes, and dazzling landscapes. A “must visit” on many travelers’ bucket list, the European continent also is a source of unique and authentic experiences for visitors. It is no wonder then that a significant majority of the Top 10 most visited countries annually are countries that are mostly to be found in the European continent.

European Tourism and Culture

If there is any continent in the world that’s a runaway favorite by a great majority of travelers in the last ten years, it’s Europe. Proof is that more than fifty percent of visitors annually for the last decade has been hosted by the continent renowned for its ancient wonders, or arts from long bygone eras, or romantic escapes, and dazzling landscapes. A “must visit” on many travelers’ bucket list, the European continent also is a source of unique and authentic experiences for visitors. It is no wonder then that a significant majority of the Top 10 most visited countries annually are countries that are mostly to be found in the European continent.

Books on EVENTMG - Event Management

Event Management

Event Management is one of the growing fields in the hospitality industry. With the rise of economic growth in South East Asia, Philippines is one of the prime countries where international events are hosted. The development of tourism in the country, increasing number of hotels, convention centers, resorts, and other venues and accommodations makes the Philippines one of the top event destinations in Asia. Thus, increasing the business of event management not only in the metro cities but also in tourist areas. Given the resources and technology that are available today, managing events has become more complex and sophisticated. You imbibe the discipline required for organizing events. You experience the actual planning, organizing, marketing and staging an actual event, putting to practice the concepts, principles and best practices of events management.

Event Management

Event Management is one of the growing fields in the hospitality industry. With the rise of economic growth in South East Asia, Philippines is one of the prime countries where international events are hosted. The development of tourism in the country, increasing number of hotels, convention centers, resorts, and other venues and accommodations makes the Philippines one of the top event destinations in Asia. Thus, increasing the business of event management not only in the metro cities but also in tourist areas. Given the resources and technology that are available today, managing events has become more complex and sophisticated. You imbibe the discipline required for organizing events. You experience the actual planning, organizing, marketing and staging an actual event, putting to practice the concepts, principles and best practices of events management.

Books on FOODSY1 - Food and Beverage Service Systems - Lecture

Food and Beverage Service Systems - Lecture

This course opens your eyes on the wonderful world of food and beverage service. This includes development of organizational chart, mis-en-place, hygiene & sanitation, waiter skills, sequence of service and hotel outlets & restaurant exposure. The course prepares to develop the professional knowledge and skills required in a licensed food and restaurant operation including various food and beverage service techniques and effective customer service skills and attitudes that is on par with industry standard.

Food and Beverage Service Systems - Lecture

This course opens your eyes on the wonderful world of food and beverage service. This includes development of organizational chart, mis-en-place, hygiene & sanitation, waiter skills, sequence of service and hotel outlets & restaurant exposure. The course prepares to develop the professional knowledge and skills required in a licensed food and restaurant operation including various food and beverage service techniques and effective customer service skills and attitudes that is on par with industry standard.

Books on FOODSY2 - Food and Beverage Service Systems - Laboratory

Food and Beverage Service Systems - Laboratory

This course will open your eyes to the wonderful world of food and beverage service. This course provides you with practical and hands-on training adopted in Food Service System lecture and the immersion component. Instruction is focus on demonstration and return demonstrations on specific skills such as napkin folding, table skirting, table set-up, sequence of service and synchronized service skills required in a licensed food and restaurant operation that is on par with industry standard.

Food and Beverage Service Systems - Laboratory

This course will open your eyes to the wonderful world of food and beverage service. This course provides you with practical and hands-on training adopted in Food Service System lecture and the immersion component. Instruction is focus on demonstration and return demonstrations on specific skills such as napkin folding, table skirting, table set-up, sequence of service and synchronized service skills required in a licensed food and restaurant operation that is on par with industry standard.

Books on FREIHM1 - IHM French One

IHM French One

The course will introduce you to the French language and will cover the basic foundations in preparation for the succeeding levels in French. This introductory course will also give a glimpse of the French culture particularly in the manner they present themselves and the peculiarities on the way they exchange information.

IHM French One

The course will introduce you to the French language and will cover the basic foundations in preparation for the succeeding levels in French. This introductory course will also give a glimpse of the French culture particularly in the manner they present themselves and the peculiarities on the way they exchange information.

Books on FREIHM2 - IHM French Two

IHM French Two

The course will present a deeper knowledge and understanding the French language and culture. Several grammatical features of the French language will be dealt with particularly the concept of differentiating the conjugations of the verbs and the contractions of articles and prepositions which are essential in one’s development of language proficiency.

IHM French Two

The course will present a deeper knowledge and understanding the French language and culture. Several grammatical features of the French language will be dealt with particularly the concept of differentiating the conjugations of the verbs and the contractions of articles and prepositions which are essential in one’s development of language proficiency.

Books on FREIHM3 - IHM French Three

IHM French Three

The course will bring you to another level of the French language and will cover more of the tenses in verb formation. It will present the complexities of the French grammar in a functional approach to second language acquisition.

IHM French Three

The course will bring you to another level of the French language and will cover more of the tenses in verb formation. It will present the complexities of the French grammar in a functional approach to second language acquisition.

Books on FREIHM4 - IHM French Four

IHM French Four

This final level of French delves into the use and application of the lessons taken from the first three levels. It will reinforce lexical and grammatical concepts as well as the socio-cultural features that go along with it.  It will also aid the learners in preparation for Diplôme d’études en langue française (DELF) examination, awarded by the French Ministry of Education to prove the French-language skills of non-French candidates.

IHM French Four

This final level of French delves into the use and application of the lessons taken from the first three levels. It will reinforce lexical and grammatical concepts as well as the socio-cultural features that go along with it.  It will also aid the learners in preparation for Diplôme d’études en langue française (DELF) examination, awarded by the French Ministry of Education to prove the French-language skills of non-French candidates.

Books on FRONOP1 - Front Office Operations 1 - Lecture

Front Office Operations 1 - Lecture

This is a place in the hotel where first and last impressions are created: room reservation, welcoming of guests upon arrival and settlement of account happen in this department. During occupancy, this is where guests get connected to obtain information on the services that the hotel has. Guest accounts are maintained in this department as well. The experience of the guest in this department may make or break their stay. Front office operations play a big role in the bottom line of the organization. A successful Front Office department starts with having employees who have general knowledge of the policies, procedures and operating standards of the department.

Front Office Operations 1 - Lecture

This is a place in the hotel where first and last impressions are created: room reservation, welcoming of guests upon arrival and settlement of account happen in this department. During occupancy, this is where guests get connected to obtain information on the services that the hotel has. Guest accounts are maintained in this department as well. The experience of the guest in this department may make or break their stay. Front office operations play a big role in the bottom line of the organization. A successful Front Office department starts with having employees who have general knowledge of the policies, procedures and operating standards of the department.

Books on FRONOP2 - Front Office Operations 2 - Laboratory

Front Office Operations 2 - Laboratory

Good communication skills and being able to have strong emotional connection with the guests encourage hotel guests to return. You will be exposed to simulated work scenarios and cases and apply the theoretical concepts involving the guest cycle and interpersonal relations.