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Hospitality Management: Home

Your Subject Librarian

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Jhun Raquenio
Contact:
Br. Fidelis Leddy Center for Learning Resources
De La Salle-College of Saint Benilde
2544 Taft Avenue, Malate, Manila 1004
+63 8230-5100 loc. 1484 (Taft)

Searching Tips

The books in the LRC are arranged by topic using Library of Congress classification system. Here are a few call number ranges to explore:

TX301-309   The house including arrangement, care, servants
TX341-641   Nutrition. Foods and food supply

TX851-885   Dining-room service

TX901-946.5   Hospitality Industry. Hotels, clubs, restaurants, etc. Food service

TX950-953   Taverns, barrooms, saloons

TX955-985   Building operation and housekeeping

TX1100-1105   Mobile home living

For Subject searches using the WorldCat Discovery, try:

 

To do Keyword searches, you can either use add terms or use phrases.

Searching for Hospitality management?

Test out hospitality AND management or "hospitality AND management" as searches and see what you can find.

Looking for more resources? Search using our WorldCat Discovery!

Video Tutorial

Hospitality Management

The Hospitality Management Track is for those who want to pursue a career in the hotel industry or put up their own restaurant. It prepares students for a career in hospitality services, which covers lodging and dining. Students will learn to be aware and alert about the minutest details in managing and operating hotels and restaurants. Aside from learning the skills and customer-oriented attitudes expected of a professional hotelier or restaurateur, students will also be instructed on the business management aspect of restaurant and hotel operations.

This course guide gathers in one place carefully evaluated and selected resources on hospitality management available and accessible at the LRC and its subscribed databases. Books (both print and electronic) are categorized per course; while journals, magazines and online databases are recommended for the entire Hospitality Management track.


QUICK LINKS

Books on BARMGM1 - Bar Management

Bar Management

Through this course, you will learn about the bar service operations of various foodservice operations, in relation to the history, organization, development and roles in the institution / type of establishments. You will also learn about the responsibilities of the service provider of alcoholic as well as non-alcoholic beverages.

Bar Management

Through this course, you will learn about the bar service operations of various foodservice operations, in relation to the history, organization, development and roles in the institution / type of establishments. You will also learn about the responsibilities of the service provider of alcoholic as well as non-alcoholic beverages.

Books on BASBUTL - Basic Butler Service

Basic Butler Service

Basic Butler Service is a course that introduces the learner to the finer details of hospitality service in a hotel environment.  Specific aspects of food and beverage, front office and housekeeping are integrated to produce a holistic approach to personalized service. Personality traits, responsibilities and selected job skills are highlighted alongside with practical applications of this position.

Basic Butler Service

Basic Butler Service is a course that introduces the learner to the finer details of hospitality service in a hotel environment.  Specific aspects of food and beverage, front office and housekeeping are integrated to produce a holistic approach to personalized service. Personality traits, responsibilities and selected job skills are highlighted alongside with practical applications of this position.

Books on CATRPR1 - Professional Catering Services

Professional Catering Services

Through this course, you will learn about the application of management concepts and skills in both on-premise and off-premise catering.  The lectures provides you with the theoretical knowledge necessary to conceptualize, plan and execute catering requirements in food, beverage and service for various functions or occasions. 

Professional Catering Services

Through this course, you will learn about the application of management concepts and skills in both on-premise and off-premise catering.  The lectures provides you with the theoretical knowledge necessary to conceptualize, plan and execute catering requirements in food, beverage and service for various functions or occasions. 

Books on CONTSIS - Cost Control and Analysis

Cost Control and Analysis

Through this course, you will learn about planning and controlling the daily operational activities of a hospitality establishment which affects the components of revenue and costs.   You will also understand the importance of accounting data as a tool, which will serve as a basis for analysis and decision making.  You will also learn about the different types of cost as well as the preparation of departmental budgets using the different operational and profitability ratios specific to food and beverage cost control. 

Cost Control and Analysis

Through this course, you will learn about planning and controlling the daily operational activities of a hospitality establishment which affects the components of revenue and costs.   You will also understand the importance of accounting data as a tool, which will serve as a basis for analysis and decision making.  You will also learn about the different types of cost as well as the preparation of departmental budgets using the different operational and profitability ratios specific to food and beverage cost control. 

Books on FBTECH1 - Food & Beverage Service Systems

Food and Beverage Service Systems

This course will introduce to you the fundamentals of food and beverage service.  You will also learn about the developments of an organizational chart, mise-en-place, hygiene and sanitation, waitering skills, service sequence. A hotel and restaurant exposure compliments the theories as learned in class.

Food and Beverage Service Systems

This course will introduce to you the fundamentals of food and beverage service.  You will also learn about the developments of an organizational chart, mise-en-place, hygiene and sanitation, waitering skills, service sequence. A hotel and restaurant exposure compliments the theories as learned in class.

Books on HMDESIG - Facilities Design and Building Engineering Systems

Facilities Design and Building Engineering Systems

Facilities management encompasses a broad set of specialized activities.  You will be exposed to the range of skills required, including architectural design, facilities engineering, project accounting and scheduling.  This course acquaints you with the essentials of planning, designing, evaluating, and managing hospitality facilities, specially hotels and restaurants.  You will also learn the process that involves the step-by-step design of food service/lodging facilities from the concept development phase to the schematic design phase and design development phase, including maintenance and upkeep.

Facilities Design and Building Engineering Systems

Facilities management encompasses a broad set of specialized activities.  You will be exposed to the range of skills required, including architectural design, facilities engineering, project accounting and scheduling.  This course acquaints you with the essentials of planning, designing, evaluating, and managing hospitality facilities, specially hotels and restaurants.  You will also learn the process that involves the step-by-step design of food service/lodging facilities from the concept development phase to the schematic design phase and design development phase, including maintenance and upkeep.

Books on HMSALES - Hospitality Sales and Marketing

Hospitality Sales and Marketing

This is a course in sales and marketing focused on hotel operations.  It provides you the broad background about basic sales management policies and procedures while allowing you to develop and practice personal selling skills, as well as design sales presentations and promotional programs.  The course is highlighted with the development of your own develop a sales action plan as used in the hotel industry.

Hospitality Sales and Marketing

This is a course in sales and marketing focused on hotel operations.  It provides you the broad background about basic sales management policies and procedures while allowing you to develop and practice personal selling skills, as well as design sales presentations and promotional programs.  The course is highlighted with the development of your own develop a sales action plan as used in the hotel industry.

Books on HRMNGMT - Human Resource Management for the Hospitality Industry

Human Resource Management for the Hospitality Industry

People are our most important asset in the organization. People make things happen.  You earn all phases of activities that the Human Resources Management performs to the most valued member of the organization-its people.   It covers activities from pre-hiring, maintenance, termination as well as post-employment phases. Specifically, you learn about HR activities including manpower planning and job description /job specification, recruitment and selection pre-employment requirements, appointment, training and development, salary and benefit administration, timekeeping, employee discipline, performance evaluation, labor relations, termination and post-employment interventions.

Human Resource Management for the Hospitality Industry

People are our most important asset in the organization. People make things happen.  You earn all phases of activities that the Human Resources Management performs to the most valued member of the organization-its people.   It covers activities from pre-hiring, maintenance, termination as well as post-employment phases. Specifically, you learn about HR activities including manpower planning and job description /job specification, recruitment and selection pre-employment requirements, appointment, training and development, salary and benefit administration, timekeeping, employee discipline, performance evaluation, labor relations, termination and post-employment interventions.

Books on INFOSYS - Information Systems for Hospitality Industry

Information Systems for Hospitality Industry  

The OPERA Property Management System (PMS) is the predominant PMS used by varied requirements of lodging institutions. You will be learning how to navigate OPERA through this interactive lecture demonstration course with extensive hands-on exercises on the utilization and application of computerized hotel information systems.   You will be trained on how to use and apply the Front Office, Reservation and Food and Beverage system functions in preparation for actual hotel operations.

Information Systems for Hospitality Industry

The OPERA Property Management System (PMS) is the predominant PMS used by varied requirements of lodging institutions. You will be learning how to navigate OPERA through this interactive lecture demonstration course with extensive hands-on exercises on the utilization and application of computerized hotel information systems.   You will be trained on how to use and apply the Front Office, Reservation and Food and Beverage system functions in preparation for actual hotel operations.

Books on INSTPUR - Institutional Purchasing

Institutional Purchasing

If two of your suppliers sell the same quality of meat for the same price, what type of supplier service will you seek from them? Which supplier service will you value enough so that if one of them provided the service you needed, you will purchase your meat from that supplier? These are just a few of the questions that Institutional Purchasing answers.  Purchasing today is not anymore simply paying for an item or a service.  Today the hospitality industry has so grown that one hotel/restaurant business has to outshine a competitor.  The challenge is to buy the best but at reduced costs. How best hotels and restaurants achieve these are outlined in your course on Institutional Purchasing.

Institutional Purchasing
If two of your suppliers sell the same quality of meat for the same price, what type of supplier service will you seek from them? Which supplier service will you value enough so that if one of them provided the service you needed, you will purchase your meat from that supplier? These are just a few of the questions that Institutional Purchasing answers.  Purchasing today is not anymore simply paying for an item or a service.  Today the hospitality industry has so grown that one hotel/restaurant business has to outshine a competitor.  The challenge is to buy the best but at reduced costs. How best hotels and restaurants achieve these are outlined in your course on Institutional Purchasing.

Books on ITSALES - Information Systems - Sales and Catering

Information Systems - Sales and Catering

ITSALES is an inter-active lecture-demonstration course with extensive hands-on exercises on utilization and application of the computerized sales and catering system. Specifically, the course trains the students to use and to apply Account Management, Business Bookings, and Event Bookings modules of the Oracle’s Opera Sales & Catering System (OSC) to Customer Relationship Management and Catering/Banquet Sales Management. Moreover, it is designed to equip the students with the working knowledge of the Opera Sales & Catering System in order to prepare them for the actual computer-based hotel operations in the field of Account Management and Catering/Banquet Sales.

Institutional Systems - Sales and Catering

ITSALES is an inter-active lecture-demonstration course with extensive hands-on exercises on utilization and application of the computerized sales and catering system. Specifically, the course trains the students to use and to apply Account Management, Business Bookings, and Event Bookings modules of the Oracle’s Opera Sales & Catering System (OSC) to Customer Relationship Management and Catering/Banquet Sales Management. Moreover, it is designed to equip the students with the working knowledge of the Opera Sales & Catering System in order to prepare them for the actual computer-based hotel operations in the field of Account Management and Catering/Banquet Sales.

Books on MARKMGT - Marketing Management for Hospitality Industry

Marketing Management for Hospitality Industry

Marketing Management in the Hospitality Industry is the course that takes you on an ingenious journey of learning the conceptual foundations of marketing. At the same time, it will hone your Marketing competence by applying what you learn in developing strategies to successfully run a socially responsible hospitality business.  The course progresses in a manner that connects topics on Basic Concepts, Marketing Research, Environments, and Functional Strategies such as segmentation, differentiation, positioning, branding and communications.

Marketing Management for Hospitality Industry

Marketing Management in the Hospitality Industry is the course that takes you on an ingenious journey of learning the conceptual foundations of marketing. At the same time, it will hone your Marketing competence by applying what you learn in developing strategies to successfully run a socially responsible hospitality business.  The course progresses in a manner that connects topics on Basic Concepts, Marketing Research, Environments, and Functional Strategies such as segmentation, differentiation, positioning, branding and communications.

Books on NUTRWEL - Nutrition and Wellness

Nutrition and Wellness

In the advent of lifestyle diseases, increased awareness of food and nutrition is imperative.  In Nutrition and Wellness courses, you will understand the roles, functions of nutrients and its implication on bodily processes.  You also get exposed to different diets based on individual needs.  A higher appreciation on the meaning of food labels will result to better food choices and better health, resulting into a wellness mindset in meal preparations.

Nutrition and Wellness

In the advent of lifestyle diseases, increased awareness of food and nutrition is imperative.  In Nutrition and Wellness courses, you will understand the roles, functions of nutrients and its implication on bodily processes.  You also get exposed to different diets based on individual needs.  A higher appreciation on the meaning of food labels will result to better food choices and better health, resulting into a wellness mindset in meal preparations.

Books on PROFHS1 - Professional Housekeeping

Professional Housekeeping

Through this lecture course, you will learn about the hotel organizational structure relative to the housekeeping job descriptions and performance standards of positions.    You will also learn about the industry work standards and ethical requirements pertaining to the effective upkeep of rooms, public areas and other housekeeping areas of responsibilities.   Lastly, you will know more about the equipment, tools, and stocks essential to run an effective Housekeeping Department.

Professional Housekeeping

Through this lecture course, you will learn about the hotel organizational structure relative to the housekeeping job descriptions and performance standards of positions.    You will also learn about the industry work standards and ethical requirements pertaining to the effective upkeep of rooms, public areas and other housekeeping areas of responsibilities.   Lastly, you will know more about the equipment, tools, and stocks essential to run an effective Housekeeping Department.

Books on RDIMCOM - Rooms Division Management and Control Systems

Rooms Division Management and Control Systems

Through this course, you will be introduced to principles and methods of cost control in the hospitality industry with emphasis on rooms division.  You will also be exposed to practices in room costing and pricing, labor costing, par stock control, setting of budget, sales forecasts and other accounting control and procedures.

Rooms Division Management and Control Systems

Through this course, you will be introduced to principles and methods of cost control in the hospitality industry with emphasis on rooms division.  You will also be exposed to practices in room costing and pricing, labor costing, par stock control, setting of budget, sales forecasts and other accounting control and procedures.

Books on RESTMGT - Fundamentals of Restaurant Management

Fundamentals of Restaurant Management

The course is structured to provide you with the advanced knowledge and skills of restaurant operations.  This course involves   concept development, common restaurant operational denominators, control systems, management responsibilities and operational standards as it affects the whole business unit. Through this lessons, you should be able to inculcate underlying managerial values of maximizing revenue potential, proper planning and utilization of resources, systematization, standardization and safety & security for the stakeholders.

Fundamentals of Restaurant Management

The course is structured to provide you with the advanced knowledge and skills of restaurant operations.  This course involves   concept development, common restaurant operational denominators, control systems, management responsibilities and operational standards as it affects the whole business unit. Through this lessons, you should be able to inculcate underlying managerial values of maximizing revenue potential, proper planning and utilization of resources, systematization, standardization and safety & security for the stakeholders.

Books on TOURFIN - Financial Management in Tourism and Hospitality

Financial Management in Tourism and Hospitality

A successful hospitality manager should be both financially literate and a dependable financial business critic. In Financial Management, you apply the previously learned basic accounting knowledge to advance these into financial literacy, financial planning and evaluation skills, business acumen and decision making abilities in a tourism and hospitality setting. This course deals with preparing income statements, balance sheets and cash flow statements. Computations and applications of financial ratios, revenue and expense budgets and evaluation of the profitability and feasibility of investments make this course a must-have for future hoteliers and entrepreneurs.

Financial Management in Tourism and Hospitality

A successful hospitality manager should be both financially literate and a dependable financial business critic. In Financial Management, you apply the previously learned basic accounting knowledge to advance these into financial literacy, financial planning and evaluation skills, business acumen and decision making abilities in a tourism and hospitality setting. This course deals with preparing income statements, balance sheets and cash flow statements. Computations and applications of financial ratios, revenue and expense budgets and evaluation of the profitability and feasibility of investments make this course a must-have for future hoteliers and entrepreneurs.

Books on TREGLOB - Global Trends in Tourism and Hospitality

Global Trends in Tourism and Hospitality

There are numerous global trends that have both direct and indirect impact on the tourism and hospitality industry.  In order to keep abreast of contemporary developments, issues, and trends in the industry, which change over time to reflect specific current concerns and interests, this course helps you discover a broad range of topical issues particularly relevant to today’s global tourism industry.

Global Trends in Tourism and Hospitality

There are numerous global trends that have both direct and indirect impact on the tourism and hospitality industry.  In order to keep abreast of contemporary developments, issues, and trends in the industry, which change over time to reflect specific current concerns and interests, this course helps you discover a broad range of topical issues particularly relevant to today’s global tourism industry.

Database Browser

Explore these full text databases dealing with Hospitality Management to view and download articles for your research:

e-Journals

e-Magazines

CLR Directory

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