The books in the CLR are arranged by topic using Library of Congress classification system. Here are a few call number ranges to explore:
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Test out Tourism Research or Tourism Management as searches and see what you can find.
Doctoral degrees in Tourism and Hospitality Management prepare individuals for teaching and research-based careers in academia or as industry practitioners and field consultants in hospitality and tourism enterprises. It provides an opportunity to engage in innovative leadership, research and value formation that furthers society’s understanding of the unique industry characteristics.
The program will have a total of thirty-six (36) academic units which includes twenty-four (24) units of course work and twelve (12) units of dissertation writing. Students will be able to complete the program in two (2) years or six (6) terms. The DTHM program is in accordance with the capabilities and needs of students from both the academe and the industry.
This subject guide gathers in one place carefully evaluated and selected resources on Doctoral degrees in Tourism and Hospitality Management available and accessible at the CLR and its subscribed databases. Books (both print and electronic) are categorized per course; while journals, magazines, online databases are recommended for the entire Doctoral degrees in Tourism and Hospitality Management program.
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You will get an integrative vision of Resources, Purchasing, Quality, Communication, Stakeholders and Risk Management. You will also learn about the detailed functions in monitoring, controlling, and closing of the projects. You will examine further the different management processes and you will be able to choose the techniques to be applied in each moment to have a greater control of the project. You will also learn to make more effective communication with the team and the project environment, through scheduling control tools, costs and uncertainties.
CAPM Certified Associate in Project Management Practice Exams by
Aligned with the PMBOK ® Guide, Sixth Edition, provides complete coverage of every objective on the 2018 CAPM exam Take the 2018 version of the challenging CAPM exam with confidence using this effective, exam-focused study resource. Designed to help you pass the exam with ease, the book contains more than 1000 realistic practice exam questions and is fully aligned with the Project Management Body of Knowledge, Sixth Edition. CAPM Certified Associate in Project Management Practice Exams covers each of the 57 learning objectives for the exam. The logical structure of the book allows readers to focus on specific topics and tailor their study to areas of expertise and weakness. Readers will get in-depth explanations of both the correct and incorrect answers for every question. *Aligned with the PMBOK Guide, Sixth Edition *Written by two experts in project management certification and training *Digital content includes 600 practice exam questions
The Economics of Tourism Destinations by
The measurement of tourism, for example analysing competitiveness and evaluating tourism projects, is not an easy task. Now in its third edition, The Economics of Tourism Destinations: Theory and Practice provides a succinct guide to the economic aspects of tourism for students and practitioners alike to decipher the methods of measurement of supply, demand, trends and impacts. This new edition has been revised and updated to include: Three new chapters: Tourism as a development strategy, Tourism export-led growth, and a dedicated chapter on Macro-evaluation of tourism projects and events, including the travel cost method and the contingent valuation method. New case studies from emerging destinations in Asia, Australia and America to show theory in practice. New and updated data throughout. Each chapter combines theory and practice and is integrated with international case studies. Combining macro- and micro-aspects of economics to the tourism destination, this is an invaluable resource for students learning about this subject, as well as being aimed at tourism researchers and policy-makers.
Effective Project Management by
The popular guide to the project management body of knowledge, now fully updated Now in its eighth edition, this comprehensive guide to project management has long been considered the standard for both professionals and academics, with nearly 40,000 copies sold in the last three editions! Well-known expert Robert Wysocki has added four chapters of new content based on instructor feedback, enhancing the coverage of best-of-breed methods and tools for ensuring project management success. With enriched case studies, accompanying exercises and solutions on the companion website, and PowerPoint slides for all figures and tables, the book is ideal for instructors and students as well as active project managers. Serves as a comprehensive guide to project management for both educators and project management professionals Updated to cover the new PMBOK® Sixth Edition Examines traditional, agile, and extreme project management techniques; the Enterprise Project Management Model; and Kanban and Scrumban methodologies Includes a companion website with exercises and solutions and well as PowerPoint slides for all the figures and tables used Written by well-known project management expert Robert Wysocki Effective Project Management, Eighth Edition remains the comprehensive resource for project management practitioners, instructors, and students. (PMBOK is a registered mark of the Project Management Institute, Inc.)
Information Technology Project Management by
Develop a strong understanding of IT project management as you learn to apply today's most effective project management tools and techniques with the unique approach found in Schwalbe's INFORMATION TECHNOLOGY PROJECT MANAGEMENT, 9E. Examine the latest developments and skills as you prepare for the Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) exams. This edition reflects content from the latest PMBOK® Guide, 6E and the Agile Practice Guide while providing a meaningful context. Examples from familiar companies featured in today's news discussion, exercises and cases reinforce learning. Time-saving template files assist in completing tasks. Agile information, a guide to using Microsoft Project 2016 and MindTap online resources will help you master today's most marketable IT project management skills.
Management (Ninth edition, International student edition) by 
Principles of Sustainable Project Management by
In an era of digital transformation and sharing economy, it is quite challenging to move to such vibrant future with past-tense methodologies. 'Principles of Sustainable Project Management' provides a unique approach to managing projects by combining the principles of sustainable management theory with the main processes and areas of knowledge in the currently established project management theory, in an applied context. Taking a truly international viewpoint, this important text: * Provides a broad scope that covers the main pillars (dimensions) of sustainability; social, environmental and economic; * Presents, explains and discusses the theory in the context of digital transformation linking to the contemporary tools such as AI and IoT with emphasis on Block chain applications in project management; * Uses international cases studies spanning all three dimensions of sustainability in the context of smart cities with emphasis on the shift towards disruptive innovation and lean start-ups; * Links contemporary tools and methodologies in project management (including Agile, Scrum, Lean) to the sustainable development projects in a variety of sectors including construction, energy, IT, tourism, logistics, new product development (NPD), and many more; * Presents, explains and discusses the imperative new approach required to address soft issues such as leadership and managing virtual teams as part of the shift towards sustainable project management. Written by a team of international experts, it tackles issues such as digital transformation, smart cities, green project management, sustainable infra-structure projects, IT software developments, managing innovation, corporate social responsibility and much more. With a complete set of online tutor resources to accompany the text, it is a vital resource for all those researching and working in all areas of sustainability.
Project management : the managerial process by
This text is written for a wide audience. It covers concepts and skills that are used by managers to propose, plan, secure resources, budget, and lead project teams to successful completions of their projects. The text should prove useful to students and prospective project managers in helping them understand why organizations have developed a formal project management process to gain a competitive advantage.
Project Management JumpStart by
An informative introduction for those considering a career in project management Project Management JumpStart offers a clear, practical introduction to the complex world of project management, with an entertaining approach based on real-world application. Fully revised to align with a Guide to the Project Management Body of Knowledge -PMBOK Guide©, 6th edition, this book provides an overview of the field followed by an exploration of current best practices. The practical focus facilitates retention by directly linking critical concepts to your everyday work, while the close adherence to PMBOK guidelines makes this book the perfect starting point for those considering certification to earn either PMP or CompTIA Project+ credentials. Project management is a top-five, in-demand skill in today's workplace, and the demand has spread far beyond IT to encompass nearly every industry; any organization that produces goods or services, whether for profit or not, has a vested interest in ensuring that projects are completed on time, on budget, and to the satisfaction of the client--this is the heart of the project management function. Let Kim Heldman, bestselling author of PMP Study Guide and CompTIA Project+ Study Guide, walk you through the basic principles and practices to help you build a strong foundation for further training. Understand current project management methods and practices Explore project management from a practical perspective Delve into illustrative examples that clarify complex issues Test your understanding with challenging study questions Trillions of dollars are invested in various projects around the world each year, and companies have learned that investing in qualified project management professionals pays off in every aspect of the operation. If you're considering a career in project management, Project Management JumpStart provides an excellent introduction to the field and clear direction for your next steps.
Service Operations Management by
Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management. With services accounting for 70 percent of employment and growth in our economy, this textbook explains what is needed to ensure the most efficient and effective service operations are delivered. Covering not-for-profit agencies, charities, Non-Governmental Organisations (NGOs) and utilities alongside finance, healthcare and commercial companies, this guide explores the essentials of service operations management with its innovative approach to delivering customers' imperatives in services. Written in a clear and accessible manner this updated second edition: takes an increased international perspective on service operations is updated to reflect the most significant changes in service operations management, and to provide enhanced coverage of areas touched on in the first edition includes new and updated international case studies in each chapter, ideal for use in the classroom, reflecting the increased globalisation of service operations, with internationalising updates to include content suitable for a global audience covers mobile technology and presents the author's own research embracing big data analytics and neurolinguistics in building customer service systems expands coverage of process-reengineering and service flows, business process assessments, and developing economies.
Successful Project Management by
Master everything you need to work successfully in today's project management environment with SUCCESSFUL PROJECT MANAGEMENT, 7E. This best-selling book details how to organize and manage project teams -- from planning and scheduling to cost management.Each chapter aligns with PMBOK (Project Management Body of Knowledge) to ensure best practices. The book covers the latest business challenges, including project constraints, stakeholder concerns, the project charter, and how projects support strategic plans.Learn the keys to effective communication and discover how project management applies in the workplace with new cases and real-world vignettes. End-of-chapter and Internet exercises review concepts critical to project management. New MindTap digital resources provide videos, quizzes, and case animations. You work with the latest, popular project management software: Microsoft® Project 2016, available on the website. Find everything you need to manage projects in business today.
You will get an integrative vision of Resources, Purchasing, Quality, Communication, Stakeholders and Risk Management. You will also learn about the detailed functions in monitoring, controlling, and closing of the projects. You will examine further the different management processes and you will be able to choose the techniques to be applied in each moment to have a greater control of the project. You will also learn to make more effective communication with the team and the project environment, through scheduling control tools, costs and uncertainties.
The Category Management Handbook by
Category management is one of the biggest contributors of commercial value in the area of procurement and supply chain. With a proven track record of successful delivery since the early 1990s, it helps organisations gather and analyse key data about their procurement spend before subsequently creating and delivering value-adding strategies that change the value proposition from supply chains. The aim of category management is to find long-term breakthrough strategies that help lift an organisation's commercial performance to a new level. Because of its strategic long-term orientation and complex execution, category management has long been the preserve of commercial consulting companies - in effect a 'black box' toolkit shrouded in expensive methodologies. This practical handbook lifts the lid on category management by providing readers with a step-by-step process and established toolkit that allows them a 'do-it-yourself' approach. Each activity is presented as a simple tool or technique for practitioners to apply to their own organisations. To support each activity, easy-to- use templates and checklists have been provided, together with simple but practical hints and tips for implementation. This handbook is a 'must read' for all procurement and supplychain managers looking to find significant improvements in their organisations. Its practical approach cuts through long-winded consultant-speak and provides an easy-to-use practical toolkit for everyday application.
Critical Thinking by
Mistakes occur for many reasons. This book takes a hands-on approach to the reasons mistakes happen, analyzes the actual mistakes, and develops a strategy to reduce them. This book proposes error reduction strategies in human decision making and educates the reader to further reduce the likelihood of making a mistake. It provides error reduction strategies, describes various cost-effective methods for eliminating costly errors, and discusses Anthropometry, Crew Resource Management, Human Factors, Industrial Engineering, Scientific Management, and Usability and the role these topics play in the avoidance of mistakes. This book will be of interest to professionals and students in the areas of industrial engineering, human factors, logistics, quality control, manufacturing, human resources, and safety.
Executing global projects : a practical guide to applying the PMBOK framework in the global environment by
This book identifies some of the most significant complexities faced by project managers when attempting to implement the PMBOK framework in global projects and provides pointers for existing or aspiring managers and project managers. Project management is a discipline that is practiced in today's organizations on a global scale. The project manager's role has therefore become more complex as projects are carried out in different geographical locations using team members who come from a diverse range of languages, cultures, and world views. Project managers improve their chances of success when they seek to understand the cultures and context of the environment with which they interact on a day-to-day basis and modify the way they manage, communicate, and organize. This book identifies some of the most significant complexities faced by project managers when attempting to implement the PMBOK framework in global projects and provides pointers for existing or aspiring managers and project managers. Further, a framework is proposed for assessing and building global project capability and process maturity.
Operations management for dummies by
The plain language guide to getting things running smoothly in the world of business Operations management is all about efficiency, and Operations Management For Dummies is all about efficiently teaching you what you need to know about this business hot topic. This book tracks typical operations management MBA courses, and it will help you un-muddle concepts like process mapping, bottlenecks, Lean Production, and supply chain management. Learn to step into a business, see what needs improving, and plug in the latest tools and ideas to shape things up in any industry. This latest edition covers, you guessed it, digital transformation. Technology is completely upending operations management, and Dummies walks you through the latest, so you can stay at the front of the pack. Other new stuff inside: supply chain traceability, ethical sourcing and carbon footprint, business resiliency, and modularizing the supply chain. It's all here! Optimize operations and increase revenue with strategies and ideas that make businesses run better and cheaper Get easy-to-understand explanations of complex topics and theories in operations management Learn how operations management is affected by digital transformation and sustainability concerns Evaluate, design, improve, and scale all sorts of processes, regardless of business size or area of operation Businesses can't operate successfully without effective operations and supply management. That makes Operations Management For Dummies a must--for MBA students and business professionals alike.
Practice Standard for Project Estimating - Second Edition by
Project estimating plays a vital role in project management. Typically completed in the initial planning stages, accurate project estimation can be a difficult task. Organizations and project managers should use these initial estimates to baseline the project schedule and cost, then refine these estimates as the project develops. Accurate estimation and refinement of the estimates leads to better and earlier decision making, thus maximizing value.Developed within the framework of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Sixth Edition and other PMI standards, the Practice Standard for Project Estimating - Second Edition focuses on providing models for the project management profession in both plan-driven and change-driven adaptive (agile) life cycles. This practice standard describes the aspects of project estimating that are recognized as good practice on most projects most of the time and that are widely recognized and consistently applied.PMI practice standards describe processes, activities, constraints, inputs, and outputs for specific discipline subject areas and are targeted to all practitioners within projectized organizations, not just project managers.
PRINCE2 in action : project management in real terms by
Used by the UK government and extensively throughout the world, PRINCE2® uses seven principles, seven themes and seven processes, which the author believes can be tailored to any project, in any environment, at any time and with anyone - be it work-related or not. This step-by-step guide: Explains the principles of PRINCE2 in straightforward, manageable chunks; Emphasises how to apply PRINCE2 in practice, using real-life examples; Is written by an experienced PRINCE2 practitioner and trainer, so you can be sure that the information is based upon approaches that work; Gives clear explanations and practical illustrations in each section; Explains how to effectively apply PRINCE2's principles, themes and processes to your projects and other real-world scenarios; and Has been updated for PRINCE2 2017. A guide to effective project management This book will guide you through each step of your project, clearly defining the underlying principles that should be applied to every project, regardless of what is going on inside or outside the project environment. They are sound, proven rules, which can be used as markers on the way to project success. PRINCE2 is principle-based rather than prescriptive. The principles are: Universal in that they apply to every project; Self-validating in that they have been proven in practice over many years; and Empowering because they give practitioners greater confidence and the ability to influence and shape how a project will be managed. Susan Tuttle has 20 years' experience in project management, programme management and change management, producing exceptional results across diverse industries. She is an accredited trainer in PRINCE2. Her training style is influenced by her strong commitment to human development. She uses learner-centred theories and principles in her training and writing to help explain and communicate difficult topics. PRINCE2® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Project Management by
Organisations increasingly look to project management to deal with short timeframes, tight budgets, changing requirements and risk management in everyday operations, as well as for major strategic projects. Project management knowledge and skills are now essential for professionals just about everywhere, from teachers, social workers and lawyers, to engineers, builders and accountants. Stephen Hartley's Project Management is based on the recognised global standard for project management, the Project Management Body of Knowledge (PMBOK Guide), and it incorporates aspects of Agile, PRINCE2, Lean and other popular methodologies. It offers a thorough overview of the principles of project management, combined with tools and guidelines to manage projects of all sizes, from inception to evaluation. Written in an accessible and engaging style, Stephen Hartley's widely used text has been fully revised and updated. It focuses on shared responsibility, transparent documentation, reporting achievement over activity, and continuous improvement. It is illustrated with examples and case studies, and accompanied by a suite of downloadable templates and tools. 'Stephen Hartley is without doubt Australia's leading authority on project management. This book is the bible for any current or future project manager.' - Dr Tim Baker, author of The End of the Performance Review
Responsible Rural Tourism in Asia by
Rural tourism has contributed to the income generation of countries in Asia thereby reducing poverty and improving quality of life. This book explores the fundamentals of responsible rural tourism. It covers a range of Asian countries and examines both successful and failed attempts in developing responsible rural tourism.
Why Quality Is Important and How It Applies in Diverse Business and Social Environments, Volume I by
These two volumes are about understanding--why--and application--how--with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user's expectations of a product or service. The achievement needs to be "The right thing, right first time, every time, in time." Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show "how it applies in diverse business and social environments." Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone's business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.
Business Ethics and Social Responsibility
This course introduces Business ethics as the modern managerial approach to ethical questions in business environment. It gives not only understanding of main theoretical concepts, but also developing skills of identification, analysis and permission of ethical dilemmas on a workplace and managing ethics in organizations.
This course includes three parts. The first part, which is called Universal ethics, takes into account the nature and essence of ethics, problems and possibilities of individual ethical and moral behavior formation. In the second part, named Applied Ethics, - questions and problems of ethical decision-making in the company are considered. Moreover, the third part concerns Social Responsibility, its contribution to strategic advantages of the company and its integration into business process.
Educational methodical materials are balanced so that students could gain an impression about features of national ethical context, and also that in fact ethical principles have no nationality as in their basis the human values are put. This course is an important contribution to increasing standards of business.
Business Ethics by
Learn to make successful ethical decisions in the midst of the new business realities of 2020 and 2021 with Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 13E. Packed with current examples and exercises, this edition demonstrates how to integrate ethics into strategic business decisions as reorganized chapters clearly present the ethical decision-making process in today's complex legal, social and political environments. New scenarios highlight 2020 economic and pandemic realities and preview ethical challenges you are most likely to encounter as a new manager. Updates address the processes and best practices behind successful business ethics with the latest legislation and new coverage of global sustainability and corporate social responsibility. New and original cases provide insights into ethics in familiar organizations, such as Tesla and TOMS, while exercises and MindTap online resources reinforce concepts with hands-on applications.
Business Ethics by
Ethical aspects of business and the economy are of increasing concern in business practice, higher education, and society in general. This concern results from significant business scandals and economic crises, such as the financial crisis of 2008 and the following great recession, as well as from pressing current and future challenges for the economy, such as sustainability and globalization. As a result, there is a growing demand for normative analysis and orientation for business and the economy, where business ethics has become a crucial part of organizational management, risk management, branding, and strategic management. Business Ethics: Methods and Application provides a new systematic approach to normative business ethics that covers the complex and various ethical challenges of modern business. It aims to train analytical thinking skills in the field of business ethics and to approach ethical issues in business in a rational and systematic way. The book develops a number of specific methods for business ethics analysis that are tailored for ethical decision-making in business and for analyzing complex ethical topics in business. The book discusses fundamental ethical questions regarding the meaning of business and the economy for the individual person, society, the environment, and people around the world. As a result, Business Ethics: Methods and Application develops normative guidelines for business in the 21st century and its fundamental challenges and will be key reading for undergraduate, postgraduate, and MBA students of business ethics, business strategy, business and society, and related fields.
Business Ethics by
Learn to make successful ethic decisions in today's complex managerial environment with Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 12E. Packed with cases, exercises and simulations, this applied approach uses a proven managerial framework to address overall concepts, processes and best practices associated with top business ethics programs. You clearly see how to integrate ethics into key strategic business decisions. This thoroughly revised edition highlights new legislation affecting business ethics and offers the most up-to-date examples and best practices of high-profile organizations. Twenty new or updated original case studies provide insights into ethical dilemmas. MindTap digital resources help you master concepts and prepare for exercises, quizzes and exams while a new simulation guides you in making strong ethical decisions.
Business ethics and corporate governance by 
The Company Citizen by
Business doing good is doing good business; this book learns from the era where governments ruled the world, pre-globalisation, and where business looked after itself, where issues like climate change, resource depletion and even poverty and hunger were not thought to be the responsibility of business. The Company Citizen concludes that not only are these key issues for business today but that the world will not be able to manage these issues without the active participation - even leadership - of business. Aware of the shortcomings of both government and civil society the author argues that environmental sustainability, economic and social inclusion and the better management of resources are all key issues for business and that it makes good business sense to manage them better. This book examines the case for the company citizen on a global, national and community level working alongside other. Never has the conscientious company citizen, as envisaged by 19th century Quaker philanthropists, been more needed; and never has that business case, one that justifies a long-term commitment to practical corporate behaviour for good, been more clear. Drawing attention both to the businesses that are taking the lead and those who are holding us back, the author concludes that only by involving business can we tackle the great issues of the day - and survive, as communities, nation and planet.
Cosmopolitan Business Ethics by
In Cosmopolitan Business Ethics: Towards a Global Ethos of Management, Jacob Dahl Rendtorff maps the concept of global business ethics, related to sustainability and corporate governance, via an examination of the major theories of business ethics and the philosophy of management. The book is based on the philosophy of Immanuel Kant and the European tradition, which is applied as the foundation for the analysis of the contemporary European and Anglo-American debate on business ethics in order to formulate an up-to-date theory of global business ethics. The book will compare the different schools of business ethics, corporate citizenship, and the philosophy of management and will address the modern-day issues of sustainability, business and human rights, corporate social responsibility, stakeholder management, and corporate governance, offering insights on how to deal with these international challenges of global economics, the development and protection of human rights, and the environment. This book proposes a decision-making model for cosmopolitan business ethics as the foundation of management and leadership in dealing with the complexities of globalization. The case studies will address the efforts of businesses to work with global and cosmopolitan business ethics at the levels of maintaining corporate integrity. Both the theoretical argument and case studies presented in the book are based on exchanges with notable business ethicists, philosophers of management, business managers, and public policy-makers.
An introduction to business ethics by 
Research Handbook on Small Business Social Responsibility by
'This is exactly the kind of book, and collection of essays that we need.' - From the Foreword by R. Edward Freeman Ideas like corporate social responsibility (CSR) and stakeholder value creation are becoming second nature to businesses across the globe. Addressing the weakness of current CSR research, this Research Handbookprovides a unique perspective on small business social responsibility in both the developed and developing world. Bringing together leading international experts, and including a foreword by R. Edward Freeman, this Research Handbookdefines and contextualizes CSR in small businesses across the globe. It explores issues surrounding supply chains, responsible finance, and social enterprise, offering both practitioner insights and succinct case studies to go beyond the usual Western perspective and enable a globally relevant understanding of small business social responsibility. This Research Handbookwill be an invaluable tool for researchers and educators, as well as for students of business and CSR, social enterprise, development and management. Contributors:A. Al Faruq, C. Ball, M. Beckmann, E. Benjamin, R.K. Blundel, G. Buchenrieder, D. Dore, R.E. Freeman, J.G. Frynas, R. Gapp, M. Gulati, M. Handley-Schachler, B. Hatipoglu, N. Hermes, P. Hind, D. Holt, S. Jeppesen, R. Lensink, D. Littlewood, P. Lund-Thomsen, F. Lyon, E. Maduekwe, A. Meesters, J.N. Muthuri, J. Navare, I. Patsch, M. Punt, S. Sahasranamam, R. Sanwal, A. Schaefer, A. Smit, V. Soundararajan, L.J. Spence, H. Stewart, S. Suresh, A.N. Tran, D. Vazquez-Brust, A.I. Wahga, A. Zeyen
Rethinking Leadership by
Leadership, corporate responsibility and management ethics underline the human centered paradigm in the complex world of today. One major issue in management is impact on people. This book relates to the outcomes of human interaction within and beyond the borders of an organization. It discusses what motivates moral behavior at the individual and the collective levels, how morality is engrained in markets and how it is deployed in business processes and stakeholder relations. The book shows that human centered management is built and consolidated in four complementary dimensions: ethical, social, economic and institutional. It emphasizes that moral managers and moral markets are essential for business sustainability. Rethinking Leadershipcovers ethics development from its origin to help managers understand and confront the 21st century's increasing challenges and disruptions. Its clear narrative and cogent examples bridge scholars and practitioners, with distinctive examples on how to implement human centered management and how to teach the subject to executives. The author has 30 years of business experience in developed and developing countries and 20 years in academia in the US and in Europe, which provides solid background to effectively and affectively discuss the topic from the multiple angles.
The SAGE Encyclopedia of Business Ethics and Society by
Thoroughly revised, updated, and expanded, The SAGE Encyclopedia of Business Ethics and Society, Second Edition explores current topics, such as mass social media, cookies, and cyber-attacks, as well as traditional issues including accounting, discrimination, environmental concerns, and management. The new edition also includes an in-depth examination of current and recent ethical affairs, such as the dangerous work environments of off-shore factories for Western retailers, the negligence resulting in the 2010 BP oil spill, the gender wage gap, the minimum wage debate and increasing income disparity, and the unparalleled level of debt in the U.S. and other countries with the challenges it presents to many societies and the considerable impact on the ethics of intergenerational wealth transfers. Key Features Include: Seven volumes, available in both electronic and print formats, contain more than 1,200 signed entries by significant figures in the field Cross-references and suggestions for further readings to guide students to in-depth resources Thematic Reader′s Guide groups related entries by general topics Index allows for thorough browse-and-search capabilities in the electronic edition
Strategic Stakeholder Engagement by
Is it your objective to bring about positive change for your business or organisation by influencing the policy and regulatory environment in which you operate? Do you need to know how to engage with decision-makers in government and other key influencers? Are you looking to pursue or advance your career in Public Relations? Ambitious practitioners working within Public Relations and Corporate Social Responsibility, inside or outside government respectively, and in private or non-profit organisations, will find this an invaluable guide.Revealing insights into the inner workings of government and drawing on real-life case studies, this book offers practical, clear, creative ideas and innovative strategies designed to empower Public Relations professionals to engage with key stakeholders effectively and to influence government policy and regulation. At a time of considerable uncertainty and ever-evolving government policy and regulation, this book shows how it is possible for businesses and organisations to have a voice and make an impact. Chris Anastasi, a recognised authority in Public Relations, has helped national and global organisations influence government and effect major change. He now offers Public Relations practitioners an unmissable chance to become even more effective influencers through his book. Strategic Stakeholder Engagement is essential high-quality reading for anyone involved in public relations, government affairs, lobbying and social responsibility activities in countries around the world.
Business Ethics and Social Responsibility
This course introduces Business ethics as the modern managerial approach to ethical questions in business environment. It gives not only understanding of main theoretical concepts, but also developing skills of identification, analysis and permission of ethical dilemmas on a workplace and managing ethics in organizations.
This course includes three parts. The first part, which is called Universal ethics, takes into account the nature and essence of ethics, problems and possibilities of individual ethical and moral behavior formation. In the second part, named Applied Ethics, - questions and problems of ethical decision-making in the company are considered. Moreover, the third part concerns Social Responsibility, its contribution to strategic advantages of the company and its integration into business process.
Educational methodical materials are balanced so that students could gain an impression about features of national ethical context, and also that in fact ethical principles have no nationality as in their basis the human values are put. This course is an important contribution to increasing standards of business.
Absolute Essentials of Business Ethics by
This shortform textbook explores practical applications of how business ethics impacts working lives, allowing readers to reflect on their own moral compass through the use of ethical dilemmas. Highlighting the extensive breadth of issues related to business ethics, the authors introduce and analyze ethical and unethical behaviors of firms through numerous real -life examples including Patagonia, Costco, LVMH, Bill Gates, Muhummad Yunus, Enron, WorldCom, Samsung, Purdue Pharma, Vale Mining and the COVID-19 crisis. Regardless of career path or occupation, Absolute Essentials of Business Ethics is a valuable resource to understand why people make decisions based on their own ethical values and beliefs. Useful at both undergraduate and graduate levels, this unique textbook will serve students of business ethics around the world.
Business Ethics, Seventh Edition by
The seventh edition of this pragmatic guide to determining right and wrong in the workplace is updated with new case studies, exercises, and ancillary materials. Joseph Weiss's Business Ethics is a pragmatic, hands-on guide for determining right and wrong in the business world. To be socially responsible and ethical, Weiss maintains, businesses must acknowledge the impact their decisions can have on the world beyond their walls. An advantage of the book is the integration of a stakeholder perspective with an issues and crisis management approach so students can look at how a business's actions affect not just share price and profit but the well-being of employees, customers, suppliers, the local community, the larger society, other nations, and the environment. Weiss includes twenty-three cases that immerse students directly in contemporary ethical dilemmas. Eight new cases in this edition include Facebook's (mis)use of customer data, the impact of COVID-19 on higher education, the opioid epidemic, the rise of Uber, the rapid growth of AI, safety concerns over the Boeing 737, the Wells Fargo false saving accounts scandal, and plastics being dumped into the ocean. Several chapters feature a unique point/counterpoint exercise that challenges students to argue both sides of a heated ethical issue. This edition has eleven new point/counterpoint exercises, addressing questions like, Should tech giants be broken apart? What is the line between free speech and dangerous disinformation? Has the Me Too movement gone too far? As with previous editions, the seventh edition features a complete set of ancillary materials for instructors: teaching guides, test banks, and PowerPoint presentations.
Business Ethics and Critical Consultant Jokes New Research Methods to Study Ethical Transgressions by 
Corporate Innovation Strategies by
Corporate social responsibility (CSR) is simply the maximization of a company�s value over time, undertaken because, in the long run, social and environmental problems ultimately become financial problems. The justification for CSR is therefore associated with representing the nature and role of the company, as well as its purpose. Companies therefore regard CSR as a strategic investment that is part of a proactive, resilient, inclusive approach, based on the creation of shared value. This approach is capable of reducing negative societal impacts of their activities, or inducing positive impacts if they sustain a hybrid culture, all the while improving their competitive advantage. This book presents a theoretical development that analyzes the challenges of CSR strategies based on the creation of shared value. Two case studies are presented, analyzing the different forms of social innovation strategies capable of inducing this shared value creation.
Issues in business ethics and corporate social responsibility : selections from SAGE business researcher by Responsible Business, Business Ethics and Management History Strategy in Conversation - Can History Inform Corporate Responsibility? by 
Social Development Through Benevolent Business by
This book points out that apart from usual "profit- maximizing business,", there are some other types of business models which that serve social causes with profit. The author discusses some such business models, namely, social business, compassionate business, microfinance-based business, cooperative business, bottom- of- the- pyramid business, and social welfare business. The common point of all these business models is that they alleviate poverty and promote social development in a self-sustaining manner. The text identifies the main principles followed by these business models and suggests principles of benevolent business. Thus gives an idea about how to design a successful benevolent business. The author argues that along with the government and the NGOs, which are presently expected to meet the social developmental needs of the people, benevolent businesses should be promoted for fulfilling the social developmental needs. Such steps will endow social development and promote efficiency in meeting social developmental goals.
Why Building an Ethical Culture Must Start at the Top by Critical Studies in Tourism and Hospitality Management
The tourism and hospitality Industry is multidisciplinary that demonstrates an emerging shift in trends, opportunities and issues that has impacts and implications to the industry. In this course, you will examine and apply a problem-based learning approach in studying critical contemporary issues in tourism and hospitality management.
This will provide you with a critical understanding of the major and urgent issues encountered by various tourism and hospitality sectors. Likewise, this enables you to critically analyze the emerging issues in the global tourism and hospitality industry and identify its management implications from the issue. It analytically reflects on these challenges from an interdisciplinary perspective where students are asked to consider the immediate and long-term implications of a variety of management responses. The students will also develop the necessary skills to identify, research, and evaluate these issues and their implications for these sectors, as well as possible future plans and developments. Topics and issues will vary on year-to-year basis.
Event management for the tourism and hospitality industries by 
Event Tourism in Asian Countries by
Events, including repeat annual events, have the unique ability to drive sustainable tourism to certain areas and regions and to generate economic benefits for local communities. The events industry has grown dramatically over the last several decades, and there has been increased participation from governments, local communities, and the private sector. This new volume offers a wide variety of research, experience, and examples of events in Asia, including business meetings and conferences, destination weddings, carnivals, food and art festivals, music festivals and concerts, cultural and traditional events, religious and spiritual gatherings, sports events, and others. The authors, from various parts of Asia, give illustrative examples of events tourism from their home countries, including India, Sri Lanka, Turkey, Malaysia, Uzbekistan, and Kyrgyzstan. The diverse perspectives are from stakeholders, travelers, researchers, academicians, professionals in the event and tourism industry, and the community. The chapters in the volume cover the changing trends in the event tourism industry, the influence and role of social media and other technology, the contribution of women in events and festivals, and the impact of event tourism in economic development on local communities. Addressing the issues, challenges, and future of event tourism and management, this new volume will be a valuable addition to the library of event professionals, hospitality and tourism researchers, community development managers, and others in Asia and elsewhere.
The HOSPITALITY and TOURISM INDUSTRY in ASEAN and EAST ASIAN DESTINATIONS by
This new volume addresses the growing interest to understand tourism and hospitality in Southeast and South Asia, two regions that have seen tremendous growth in international tourists in recent years. It explores the current development of hospitality and tourism industry in the regions of Hong Kong, Macao and Taiwan as well as other key countries in Southeast and South Asia. The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: New Growth, Trends, and Developments provides updated findings and case studies that highlight opportunities and issues of tourism and hospitality development in ASEAN. Chapters cover such diverse topics as: Online marketing strategies Sustainable hospitality development Diversification efforts of the tourism industry Innovations in independent hotels Wildlife tourism in urban destinations The Vietnamese national park system Consumers' positive and negative images of certain destinations Much more While academicians will benefit from the updated research findings summarized by the respected scholars, hospitality professionals will also find the book a valuable source of information as the chapters delve into the most recent topical and industry focused issues.
The Meaning of Luxury in Hospitality, Events and Tourism by
Examines the concept of luxury and its meaning across tourism, events and hospitality globally. Packed with case studies, it's a challenging and innovative text that investigates how the idea of luxury is changing in response to a variety factors, such as social change, technological innovation and the challenge of sustainability. It covers the following areas, issues and case studies:* Traditional luxury products: the 'golden age' of luxury cruising; the grand old five star hotels and the 'Ritzification' of the European hotel industry, the early days of civil aviation, and the 'Grand Tour.* Travel and Transport: the luxury tourist trains of today around the world; the First Class service of Gulf States airlines; taxi travel from limousines to Uber!* Tourism operators: small-scale tailor-made holidays - 'Nomadic Thoughts' in the UK; ethical community based tourism, the case of 'Village Ways'; specialist music festival operators * Tourist destinations: luxury shopping destinations - designer brands, gold and markets; exclusive private islands; gastronomy destinations - Copenhagen, San Sebastian and Cornwall!* Hotels: the impact of Airbnb, pop - up hotels, fashion hotels and the luxury hotel brands such as Banyan.* Food: the three star Michelin restaurants; the kudos of eating street food; farmers markets; 'eating with the locals'.* Events: Upselling at festivals including meet-and-greet opportunities; luxury weddings; corporate hospitality at major sporting events * The cruise sector: the 'democratisation' of the cruise market- selling luxury at affordable prices.* Tourist behaviour: 'co-creation'/personal development travel eg foraging and cooking holidays in the UK; the 'slow travel' movement; experience sharing via social media; upscale hedonism.* Tourism media: Condé Nast Traveller magazine; 'designer' travel guides.An innovative text, and must have reading for all those studying in hospitality, events and tourism, as well as researchers and pracitioners wishing to keep abreast of the latest developments in this influential and growing market segment.
Peer to Peer Accommodation Networks by
Peer to Peer Accommodation networks presents a new conceptual framework which offers an initial explanation for the continuing and rapid success of 'disruptive innovators' and their effects on the international hospitality industry, with a specific focus on Airbnb, in the international context. Using her first-hand experience as a host on both traditional holiday accommodation webpages and a peer-to-peer accommodation network, respected tourism academic Sara Dolnicar examines possible reasons for the explosive success of peer to peer accommodation networks, investigates related topics which are less frequently discussed - such as charitable activities and social activism - and offers a future research agenda. Using first hand empirical results, this text provides much needed insight into this 'disruptive innovator' for those studying and working within the tourism and hospitality industries. This book discusses a wealth of issues including: * The disruptive innovation model - the criteria for identifying and understanding new disruptive innovators, and how peer-to-peer accommodation networks comply with these; * The factors postulated to drive the success of these networks and the celebration of variation; * Who are genuine networks members, tourist motivators and the chance of the 'perfect match'; * Pricing, discrimination and stimulation of the creation of new businesses.
Risk and Safety Challenges for Religious Tourism and Events by
Travellers today face many challenges from risk and safety issues. Focusing in particular on risk and safety issues faced by visitors to holy sites, this book looks at the unique challenges raised, where annual religious festivals are commemorated with mass gatherings lasting for days and large crowds require detailed disaster management plans. Beginning with a general section on risk management, covering areas such as disaster management, terrorism, crime and security, the book then delves deeper into specific issues and challenges. It reviews important topics such as understanding the behaviour of crowds, how to perform a risk assessment for a sacred space, and travelling in what some would regard as an increasingly hostile world. Examining critically all risk and safety challenges in this area of management, the book: - Includes a full section of global case studies, as well as discussion questions for each chapter, encouraging readers to translate theory into good practice. - Offers critical thinking on risk, vulnerability and long-term development for mass gatherings. - Covers the importance of disaster management practices and offers practical advice for ensuring attendees' safety. Mitigating risk at mass gathering events and festivals is an area that still needs further research, but this book brings together current thought and provides a valuable reference for those studying religion, tourism and events, as well as event organizers, emergency and hospital services, and local authorities.
The Routledge Handbook of Destination Marketing by
This book examines key contemporary marketing concepts, issues and challenges that affect destinations within a multidisciplinary global perspective. Uniquely combining both the theoretical and practical approaches, this handbook discusses cutting edge marketing questions such as innovation in destinations, sustainability, social media, peer-to-peer applications and web 3.0. Drawing from the knowledge and expertise of 70 prominent scholars from over 20 countries around the world, The Routledge Handbook of Destination Marketing aims to create an international platform for balanced academic research with practical applications, in order to foster synergetic interaction between academia and industry. For these reasons, it will be a valuable resource for both researchers and practitioners in the field of destination marketing.
Routledge Handbook of Hospitality Marketing by
This handbook analyzes the main issues in the field of hospitality marketing by focusing on past, present and future challenges and trends from a multidisciplinary global perspective. The book uniquely combines both theoretical and practical approaches in debating some of the most important marketing issues faced by the hospitality industry. Parts I and II define and examine the main hospitality marketing concepts and methodologies. Part III offers a comprehensive review of the development of hospitality marketing over the years. The remaining parts (IV-IX) address key cutting-edge marketing issues such as innovation in hospitality, sustainability, social media, peer-to-peer applications, Web 3.0 etc. in a wide variety of hospitality settings. In addition, this book provides a platform for debate and critical evaluation that enables the reader to learn from the industry's past mistakes as well as future opportunities. The handbook is international in its constitution as it attempts to examine marketing issues, challenges and trends globally, drawing on the knowledge of experts from around the world. Because of the nature of hospitality, which often makes it inseparable from other industries such as tourism, events, sports and even retail, the book has a multidisciplinary approach that will appeal to these disciplines as well as others including management, human resources, technology, consumer behavior and anthropology.
Smart Cities by
Smart cities are cities which use different types of electronic methods and sensors to collect data. The gathered information and data is then used to manage assets, resources and services efficiently to improve the operations across the city. This book provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution. The smart cities of tomorrow engage locals, visitors, governments and businesses in the intelligent, collaborative and connected ecosystem. To this end, the goal of this book is to provide better understanding of city services but also enhancing and evaluating the local and visitor experience and city decision-making processes by creating livable environments and business solutions. With international contributions from well-respected and international academics, it brings state-of-art knowledge on marketing management (and related areas e.g., urban studies) from a new modern perspective within the smart cities. Via academic research and international case studies, it discusses issues such as:* Smart tourists in smart cities* The evolution of the smart city* Smart trends in the tourism and hospitality industry* Smart sports in smart cities* Creating a smart tourist destinations* What does it mean for the locals - the smart city as a proposal to improve the quality of life of residents
Strategic Management for Hospitality and Tourism Industry by
This vital volume clearly explains cutting-edge theories and views on strategic management in applied management fundamentals in the hospitality and tourism industry. The author discusses the latest in strategic thinking and provides information on implementing models within specific contexts, such as culture and profit and nonprofit organizations. He also looks at the political, economic, social, and technological changes that significantly affect tourism and hospitality. The volume is distinguished by its thoughtful analysis and review of related hospitality case studies and the management approaches employed and sheds light on ever-the emerging management and operation issues in the tourism and hospitality sector. The book employs an abundance of case studies that illustrate the concepts and models discussed, with examples from such heavyweights in the industry as Disney and Euro Disney, Aer Lingus, British Airways, Four Seasons, Holiday Inn, Marriot, Sofitel, Starwood Hotels, and more. Key features of the book include: Cutting-edge approach: Applies advanced and recent strategic management views to the tourism and hospitality field. Critical treatment: Provides critical discussions about whether and how strategic models/theories can be applied in the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and nonprofit tourism organizations. Extensive case studies: Provides supporting case studies related to the strategy content, context, and process from international industries such as Aer Lingus, Accor, Marriott and Ryanair. Organization of the book: Each of the chapters within the case study sections employs a thorough pedagogic structure consisting of a concise introduction, examples and case analysis, discussion points, exercises, and further reading. This book is designed to provoke thought and debate about strategic management and myriad other issues. It will be valuable for students, academics, universities offering hospitality and tourism, and hospitality and tourism professionals.
Sustainable Value Creation in Hospitality by
The environmental, social and financial dimensions of sustainability rest on the ethical principles of avoiding harm and doing good. This means diminishing the environmental impact of societies, organizations and individuals and avoiding waste in all its forms wherever possible. Doing good means leaving a positive environmental and social footprint and throughout, this text the focus is on all three levels. Based on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. In an accessible and structured manner, it delivers: * A clear focus on the four major areas in which value is created in the hotel industry- distribution; buildings; procurement and operations; * A clear description and analysis of the key sustainability challenges faced in each area; * A wide range of international industry cases;* Chapters structured with clear introductions, summaries and learning outcomes. It is an ideal text for students on bachelors and masters courses in Hospitality Management, Hotel Management and Tourism Management and for practitioners in the hospitality sector.
Teaching Cases in Tourism, Hospitality and Events by
The tourism, hospitality and events industries comprise one of the largest and most diverse workforces in the world, creating high demand for graduates with strong technical and managerial competencies. Case-based learning encourages students to think, understand, and apply the concepts and theories they're taught into practical, everyday situations faced in the world of work. Providing a broad selection of extensive global cases, this book forms a comprehensive one-stop-shop resource for readers to test their analytical skill and abilities in solving complex management issues. Cases include teaching notes to reflect theoretical perspectives, as well as questions, detailed learning activities and solutions. The book covers: - General management, including innovation, ethics, and sustainability; - Strategic management, including business models, SWOT analyses and internationalisation; - Human resource management, including motivating employees, conflict management and work-life balance; - Marketing, including managing service quality, branding and new service development; - Financial management, including budgeting, risk management and forecasting; - Operations management, including food and beverage delivery, revenue management and health and safety. A useful and engaging read for students of tourism, hospitality and events, this book is also a valuable compilation of examples of practice for people working in industry.
Critical Studies in Tourism and Hospitality Management
The tourism and hospitality Industry is multidisciplinary that demonstrates an emerging shift in trends, opportunities and issues that has impacts and implications to the industry. In this course, you will examine and apply a problem-based learning approach in studying critical contemporary issues in tourism and hospitality management.
This will provide you with a critical understanding of the major and urgent issues encountered by various tourism and hospitality sectors. Likewise, this enables you to critically analyze the emerging issues in the global tourism and hospitality industry and identify its management implications from the issue. It analytically reflects on these challenges from an interdisciplinary perspective where students are asked to consider the immediate and long-term implications of a variety of management responses. The students will also develop the necessary skills to identify, research, and evaluate these issues and their implications for these sectors, as well as possible future plans and developments. Topics and issues will vary on year-to-year basis.
Hospitality Management and Digital Transformation by
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: * Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. * Explains the digital business and digital transformation imperative for hospitality and leisure organizations. * Discusses the different digital capabilities required to effectively compete as a digital business. * Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. * Discusses how hospitality and leisure managers can keep up with digital technology advancements. * Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business-related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
Strategic innovative marketing and tourism : current trends and future outlook -- 10th ICSIMAT, Ionian Islands, Greece, 2023 by Global Practices in Tourism and Hospitality Enterprises
You are expected to examine the international tourism and leisure market environment and provide students with concepts, models and techniques to analyze economic and noneconomic factors necessary to identify and
evaluate foreign market opportunities in tourism, including the future of the global travel economy and its broad trends. This will also cover the comparative studies in an international context of Tourism & Hospitality which includes, global administration and leadership, multinational synergy, international policies, protocols and negotiations.
Advances in Social Media for Travel, Tourism and Hospitality by
This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.
Basic knowledge of hotel management by 
Collaboration for Sustainable Tourism Development by
In order to engage tourism's possibilities and responsibilities in the creation of more sustainable futures, collaboration is vital. Collaboration does not imply a division of labour, which is often the essence of cooperation, but rests on the hypothesis that the sum of the work is more than its individual parts. The UN 2030 Agenda for Sustainable Development Goals highlights collaboration and partnerships as central tenets for resilient action. Collaboration leverages the sustainable development of tourism between diverse groups of agencies, organisations, businesses and people with many different values and agendas. Collaboration for Sustainable Tourism Development explores the role of collaboration in tourism to sustain livelihoods, create profitable partnerships, and protect cultures and the environment. Based on robust research, it critically examines how collaboration enables (or impedes) sustainable tourism development, and suggests a role for collaboration where there is currently none. With contributions from leading international scholars it charts a course for unpredictable futures and suggests advances in sustainable tourism development education.Essential reading for undergraduate and post-graduate students engaged in international tourism and hospitality as well as academic researchers, planners, managers and developers of tourist destinations. Complementing online tutorials are available for select chapters as part of the BEST EN Lecture Series, see http://www.innotour.com/bestenModules.
Contemporary Tourism by
The study of tourism and indeed the tourism industry is changing constantly. Now in its fourth edition, Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, considering issues such as overtourism, advances in AI and its impacts, waste management and environmental crisis, the sharing economy and Airbnb, the tourist experience and product development. In particular, it highlights the ongoing threats and opportunities faced by the tourism industry today, and discusses the related management strategies, illustrating the potential implications for the patterns and flow of tourism in the future. Divided into five sections, each chapter has a thorough learning structure including chapter objectives, examples, discussion points, self-review questions, checklists and case studies. URL links in the form of QR codes are heavily present throughout the text so that users of both hard and electronic formats can have direct links to up to date, authoritative and annotated sources of information. Cases are both thematic and destination-based and always international. They are used to emphasise the relationship between general principles and the practice of tourism looking at areas such as business and special interest tourism and the role of technology. The five sections cover: Contemporary Tourism Systems; The Contemporary Tourist; The Contemporary Tourist Destination; The Contemporary Tourism Industry; and Tourism Futures. New to this edition:* New material on latest issues such as the international response to overtourism; waste management and environmental change; and the impact of AI/robotics on tourism human resources; * Brand new and updated case studies and readings throughout;* Substantial support for both students and teachers, both within the text itself and via web-based student and instructor resources.ABOUT THE AUTHORS Chris Cooper is Professor in the School of Events, Tourism and Hospitality at Leeds Beckett University in the UK. Professor C Michael Hall is Professor of Marketing at the University of Canterbury in New Zealand; Docent, University of Oulu, Finland and Visiting Professor at Linnaeus University, Kalmar, Sweden.
Current and future tourism scenario in new millennium by 
The Emerald Handbook of Luxury Management for Hospitality and Tourism by
Luxury is an ever-evolving concept with various interpretations in the domain of hospitality and tourism. The understanding of luxury hospitality and travel has revolved around exclusive and authentic experiences, nuanced by finer things with a focus on value rather than price. The marketing of luxury products and services has become increasingly complex as these products and services are associated not only with an image of quality, performance, and authenticity but also with how extreme experiences and products fulfil the lifestyle constructs of consumers. The Emerald Handbook of Luxury Management for Hospitality and Tourismbrings together global philosophies, principles and practices in luxury tourism management from both supply and demand perspectives. Several global case studies are presented, further illustrating the changing paradigms of luxury travel market and consumers enabling insight into the upcoming global luxury travel market. Encompassing the vibrant case studies and contemporary discussions on luxury hospitality and tourism developments during the post-pandemic era, this volume will serve as an essential resource for students, researchers, and industry practitioners of hospitality, tourism, management, and marketing consumer behavior, and consumer studies.
Marketing and Managing Tourism Destinations by
Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering destination management and marketing in one volume. It focuses on how destination management is planned, implemented, and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, and challenges and issues they face to compete for the global leisure and business travel markets. Much has changed since the publication of the second edition of this book in 2018. The COVID-19 pandemic was unpredictable at the time and has caused havoc for destinations and DMOs. The third edition includes many materials about the COVID-19 impacts and recovery from the pandemic. This third edition has been updated to include: four new chapters (Chapter 2--"Destination Sustainability and Social Responsibility"; Chapter 3--"Quality of Life and Well-Being of Destination Residents"; Chapter 11--"Destination Crisis Management"; and Chapter 20--"Destination Management Performance Measurement and Management") new and updated international case examples to show the practical realities and approaches to managing different destinations around the world coverage of contemporary topics including, for example, COVID-19, social responsibility, metaverse, mixed reality, virtual meetings, teleworking, digital nomads, viral marketing, blended travel, regenerative tourism, meaningful travel, and several others a significantly improved illustration program keyword lists It is illustrated in full color and packed with features to encourage reflection on main themes, spur critical thinking, and show theory in practice. Written by an author with many years of industry practice, university teaching, and professional training experience, this book is the essential guide to the subject for tourism, hospitality, and events students and industry practitioners alike.
Marketing for Tourism and Hospitality by
The marketing landscape has changed dramatically in recent years, especially for tourism and hospitality practitioners. Marketing for these industries is now a multi-dimensional, collaborative venture driven by technological change and the growing demand for authentic co-created experiences. Marketing for Tourism and Hospitalityprovides students with a contemporary, accessible and useful resource as they prepare to encounter the complexities and challenges of tourism and hospitality marketing globally. A clear articulation of the changing landscape, a comprehensive introduction to the three underpinning themes of collaboration, technology and experiences, and a plentiful supply of international case material provide students with an enjoyable and digestible resource that is both academically rigorous and practice-oriented, helping them prepare for day-to-day problems in the dynamic world of marketing. This contemporary, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes. y, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes.
Tourism, Resilience and Sustainability by
In a world increasingly faced with, and divided by, regional and global crises, resilience has emerged as a key concept with significant relevance for tourism. A paradigmatic shift is taking place in the long-term planning of tourism development, in which the prevailing focus on sustainability is being enhanced with the practical application of resilience planning. This book provides a critical appraisal of sustainability and resilience, and the relationship between the two. Contributions highlight the complexity of addressing social change with resilience planning in a range of tourism contexts, from islands to mountains, from urban to remote environments, and in a range of international settings. Case studies articulate how tourism is both an agent of social change and a victim of larger change processes, and provide important lessons on how to deal with increasingly unstable economic, social and environmental systems. This is the first book to specifically examine social change and sustainability in tourism through a resilience lens. This much-needed contribution to the literature will be a key resource for those working in tourism studies, tourism planning and management, social geography, and development studies, among others.
Tourism development policy and planning by 
Tourism Marketing for Small Businesses by
Small tourism businesses form the majority of the employment opportunities within the tourism industry. However, many texts seem to overlook this significant sector of the industry and focus instead on the larger multinational companies. This unique text focuses on the application of global marketing principles specifically for small tourism businesses around the world and links academic theory with real world practice illustrated via international case studies.Written in an engaging style and structured to follow a 12-13 week semester course Tourism Marketing for Small Businesses enables understanding of formulating, implementing and monitoring a marketing strategy. Each chapter will contain summary review questions and a mini case with discussion question. Accompanying the text are lecturer resources in the form of PowerPoint slides for each chapter, with links to relevant URLs and YouTube clips.A vital text for all tourism and marketing students as well as tourism industry practitioners who have marketing responsibilities.
Wellness Management in Hospitality and Tourism by
The global wellness industry is currently valued at $4.4 trillion and wellness in hospitality and tourism is one of the fastest-growing travel segments.Wellness Management in Hospitality and Tourism is the first text that:* discusses and evaluates the design, operation and management of a wellness event in food service, hospitality and tourism businesses.* evaluates the implementation of wellness management programs in food service, hospitality and tourism businesses.* identifies and describes wellness customer segments within food service, hospitality and tourism businesses. Comprised of 14 chapters - one for every week of a semester - that study the science behind the trends and look at every aspect of health and wellness across the tourism and hospitality industries, this text provides students with the skills and knowledge to become a leader in the development of this new wave of exciting, nutritious, safe and profitable health and wellness products, services and practices. Packed with international case studies and written in a user-friendly style, Wellness Management in Hospitality and Tourism looks at the following key areas and more:* Typologies, scope and segments in health and wellness * Management of wellness amenities and facilities in foodservice, hospitality and tourism businesses* Analysing and managing health and wellness programs and offerings in foodservice, hospitality, and tourism businesses* Health and wellness food and beverage trends* Wellness during crises and pandemics* The Future of wellness management in foodservice, hospitality, and tourism businesses
Global Practices in Tourism and Hospitality Enterprises
You are expected to examine the international tourism and leisure market environment and provide students with concepts, models and techniques to analyze economic and noneconomic factors necessary to identify and
evaluate foreign market opportunities in tourism, including the future of the global travel economy and its broad trends. This will also cover the comparative studies in an international context of Tourism & Hospitality which includes, global administration and leadership, multinational synergy, international policies, protocols and negotiations.
Destination London by
London is one of the world's most popular destinations and visitors contribute approximately £14.9 billion of expenditure to the city every year. Its tourism and events sectors are growing and over the last few years London has received more visitors than ever before. However, detailed accounts of the city's visitor economy are conspicuously absent. This book analyses how the capital is developing as a destination through the expansion of tourism and events into new urban spaces. The book outlines how parts of London not previously regarded as tourist territory are now subject to the visitor gaze with tourism spreading beyond established central zones into peripheral, suburban and residential areas - in part propelled by a big rise in peer to peer accommodation use. Simultaneously, London's airports and sports stadiums and their surrounds are becoming destinations in their own right. New vantage points have been created, allowing tourists to explore the city: from above, at night-time or through tours given by the homeless; via the opening up of the River Thames; or through the transformation of local parks into eventscapes. The book explores these trends and shows how urban destinations expand. In doing so, it enhances our understanding of London and highlights the growing significance of tourism and events in global cities.
The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality by
This book is a practical handbook for entrepreneurship in tourism related industries. The book will provide students and prospective entrepreneurs with the knowledge, know-how and best practices in order to assist them in planning, implementing and managing business ventures in the field of tourism. It constitutes a valuable contribution to developing the necessary knowledge, competencies and skills of entrepreneurial decision-making and ventures. It would serve as a guide for those studying entrepreneurship and preparing for entrepreneurial careers as well as a reference for the practical use of entrepreneurs at the planning, implementation, operation and evaluation stages of building a tourism business. Examples from the industry/business world are provided to illustrate real-life practice and give readers a better understanding of entrepreneurship in tourism.
Innovative Models to Revive the Global Economy by
The International Conferences on Economics and Social Sciences (ICESS)organized by Bucharest University of Economic Studies provide an opportunity for all those interested in Economics and Social Sciences to discuss and exchange research ideas. The papers presented at the Conference are available online in the Conference Proceedings series (ISSN 2704-6524): Volume 2019 Collaborative Research for Excellence in Economics and Social Sciences, ISBN 9788366675322 Volume 2020 Innovative Models to Revive the Global Economy, ISBN 9788395815072 Volume 2021 Resilience and Economic Intelligence Through Digitalization and Big Data Analytics, ISBN 9788366675704 Volume 2022 Fostering recovery through metaverse business modelling, ISBN 9788367405072 This conference provides an opportunity for all those interested in Economics and Social Sciences to discuss and exchange research ideas. We welcome both empirical and theoretical work that is broadly consistent with the conference'' general theme. Especially, researchers, PhD students and practitioners are invited to submit papers on the topics related to new models in entrepreneurship and innovation, sustainability and education, data science and digitalization, marketing and finance, Fintech & Insurtech etc. that will develop innovative instruments for countries, businesses and education. The innovative models for sustainable development aim to ensure simultaneous economic development, social development, and environmental protection, to achieve a higher quality of life for all people and protect all living beings and the planet. The main topics of the conference are focused on but not limited to the following sections: Fintech & Insurtech - towards a sustainable financial environment The role of innovation in public and private organizations Financial perspectives in turbulent times Global Challenges for Agri-Food Systems and Sustainable Development Economic Policies for Non-Cyclical Crises Education for Sustainable Development: impact of universities on society Marketing and Sustainability The role of accounting in Sustainable Development Global world after crisis: towards a new economic model Sustainability for future business Current challenges within demographic data: measurement, collection, retrieval, analysis and reporting Scientific Committee ACELEANU Mirela, Bucharest University of Economic Studies, Romania ALBU Lucian, Academia Romana, Romania ANGHEL Ion, Bucharest University of Economic Studies, Romania ARROYO GALLARDO Javier, Complutense University of Madrid, Spain AUSLOOS Marcel, Leicester University, United Kingdom BEGALLI Diego, University of Verona, Italy BELLINI Francesco, Sapienza University of Rome, Italy BRATOSIN Ștefan, Universite Montpellier 3, France CABANIS Andre, Universite Toulouse 1 Capitole, France CASTERAN Herbert, EM Strasbourg University, France CENȚIU Silvian, Retina Communications, San Francisco, USA CERQUETI Roy, Sapienza University of Rome, Italy CHAVEZ Gilbert, Globis University Tokyo, Japan COSTICÃ Ionela, Bucharest University of Economic Studies, Romania COX Michael, London School of Economics, England, UK D''ASCENZO Fabrizio, Sapienza University of Rome, Italy DIMA Alina Mihaela, Bucharest University of Economic Studies, Romania DÂRDALÃ Marian, Bucharest University of Economic Studies, Romania DUMITRESCU Dan Gabriel, Bucharest University of Economic Studies, Romania DUMITRU Ovidiu, Bucharest University of Economic Studies, Romania FELEAGÃ Liliana, Bucharest University of Economic Studies, Romania FONSECA Luis Miguel, Polytechnic of Porto, Portugal GARCÍA-GOÑI Manuel, Universitad Complutense de Madrid, Spain GIUDICI Paolo, The University of Pavia, Italy GRUBOR Aleksandar, University of Novi Sad, Serbia HÄRDLE Wolfgang Karl, Humboldt University of Berlin, Germany HURDUZEU Gheorghe, Bucharest University of Economic Studies, Romania ISTUDOR Nicolae, Bucharest University of Economic Studies, Romania KOKUSHO Kyoko, IBM Tokyo, Japan LOMBARDI Mariarosaria, University of Foggia, Italy MEHMANPAZIR Babak, EM Strasbourg University, France MIRON Dumitru, Bucharest University of Economic Studies, Romania NABIRUKHINA Anna Vadimovna, Saint Petersburg State University, Russia NICA Elvira, Bucharest University of Economic Studies, Romania NIJKAMP Peter, Jeronimus Academy of Data Science Den Bosch, Netherlands NOVO CORTI Maria Isabel, Universidade da Coruña, Spain ORDÓÑEZ MONFORT Javier, Jaume I University, Spain PANETTA Roberto, Bocconi University, Italy PARASCHIV Dorel Mihai, Bucharest University of Economic Studies, Romania PICATOSTE Xose, Universidad Autonoma de Madrid, Spain PIROȘCÃ Grigore, Bucharest University of Economic Studies, Romania POINT Sébastien, EM Strasbourg University, France POPA Ion, Bucharest University of Economic Studies, Romania PROFIROIU Marius Constantin, Bucharest University of Economic Studies, Romania RICHMOND Peter, Trinity College Dublin, Ireland SÂRBU Roxana, Bucharest University of Economic Studies, Romania SINGER Slavica, J.J. Strossmayer University of Osijek, Croatia SMEUREANU Ion, Bucharest University of Economic Studies, Romania STAMULE Tãnase, Bucharest University of Economic Studies, Romania STATE Radu, University of Luxembourg, Luxembourg STOIAN Mirela, Bucharest University of Economic Studies, Romania STRAT Vasile Alecsandru, Bucharest University of Economic Studies, Romania STREET Donna, University of Dayton, USA TEIXEIRA DOMINGUES José Pedro, University of Minho, Portugal ȚIGU Gabriela, Bucharest University of Economic Studies, Romania VALDEBENITO Carlos Ramirez, University of Chile, Santiago de Chile, Chile VEGHEȘ Cãlin Petricã, Bucharest University of Economic Studies, Romania VERHOEF Peter, University of Groningen, Netherlands VOLKMANN Christine Katharina, Schumpeter School of Business and Economics, Bergische Universität Wuppertal, Germany WALTER FARKAS Erich, University of Zurich, Switzerland WIERENGA Berend, Rotterdam School of Management, Netherlands WOODS Michael, University of Aberystwyth, Wales, UK ZIMMERMANN Klaus F., Bonn University (em.) end Global Labor Organization, Germany Open Access Statement These conference proceedings are Open Access proceedings that allow a free unlimited access to all its contents without any restrictions upon publication to all users. Open Access License These conference proceedings provide immediate open access to its content under the Creative Commons BY-NC-ND 4.0. Authors who publish with these proceedings retain all copyrights and agree to the terms of the above-mentioned CC BY-NC-ND 4.0 license. ABSTRACTING & INDEXING Innovative Models to Revive the Global Economy is covered by the following services: EBSCO Google Scholar Naviga (Softweco) Primo Central (ExLibris) ReadCube Summon (ProQuest) TDOne (TDNet) Web of Science - Conference Proceedings Citation Index WorldCat (OCLC) Online submission platform - Editorial Manager https://www.editorialmanager.com/icess/default1.aspx Editorial Policy ICESS Instruction for authors ICESS 2020 Review process
Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality by
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
Sustainability, Big Data, and Corporate Social Responsibility by
This book aims to provide theoretical and empirical frameworks and highlights the challenges and solutions with using Big Data for Corporate Social Responsibility (CSR) and Sustainability in the field of digital transformation and tourism. Sustainability, Big Data, and Corporate Social Responsibility: Evidence from the Tourism Industry offers a theoretical and empirical framework in the field of digital transformation and applies it to the tourism sector. It discusses Big Data used with CSR and sustainability for the improvement of innovation and highlights the challenges and prospects. It presents a modern insight and approach for use by decision-makers as an application to solve various problems and explores how data collection can shed light on consumer behavior making it possible to account for existing situations and plan for the future. This book is intended to provide a modern insight for researcher, students, professionals, and decision-makers on the application of Big Data to improve CSR and sustainability in the tourism sector.
The Tourist Places of the World by
Formerly a largely Western practice, �leisure travel� is today the most dynamic industry in the world in terms of growth. Developments in transport and communication systems mean tourism is now an integral part of our understanding of the world, and involved in the exponential increase of links between societies and different cultures. The Tourist Places of the World has comprehensive data on the number of international visitors annually. It also includes an original map ? not dictated by country, but by major tourist areas and places. The hierarchy of destinations drawn is highlighted by the different levels of popularity and passenger flows; from the universal places where all societies meet to the still unfrequented places. Beyond the recognition of global tourism, the challenge is to understand how and why societies can achieve a better life through sustainable development, which encompasses social, economic and environmental dimensions.
Innovations in Tourism and Hospitality
You will gain an in-depth understanding of the strategic applications of ICT (information and communication technologies) innovations in the hospitality and tourism industry. You will learn about the roles of ICT infrastructures and tools in shaping business environment, business models, marketing practices, revenue strategies, and customer services. It will also discuss the dynamics that is generated in the development of ICTs and its impact on hospitality and tourism organizations.
Advances in Social Media for Travel, Tourism and Hospitality by
This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.
Food Loss and Waste Policy by
This book examines policy responses to food waste and loss, an issue of significant, global concern, with one-third of food produced for human consumption lost or wasted. Investigating food waste and loss under an interdisciplinary lens, the contributors employ a variety of methodological approaches, including quantitative and qualitative techniques, drawing on in-depth case studies and action research. The volume is organised into four parts: Understanding Food Loss and Waste, International Programmes, National Policies and Local Initiatives. The first part introduces the reader to the concept of food loss and waste, how it can be measured, its causes and consequences, and how it can be reduced. The second part is dedicated to international and cross-country case studies, with six chapters reviewing national policies implemented in France, Italy, Romania, Japan, China and the United States. In Part Four, three chapters are dedicated to local food recovery and redistribution initiatives. By focusing on different territories and different levels of governance, the book provides a detailed evaluation of food loss and waste policies, the barriers and opportunities of implementing the policies, as well as the impact they are actually having. The chapters are both descriptive and evaluative and draw out lessons for designing, implementing and reforming programmes. This book will be of great interest to students and scholars working on food waste, food policy, sustainable food systems, agricultural production and supply chains and public policy, as well as policymakers involved with developing and implementing programmes and policies to regulate and reduce food waste and loss.
Handbook on Heritage, Sustainable Tourism and Digital Media by
Exploring the impact of the rise of digital media over the last few decades, this timely Handbook highlights the major role it plays in preserving and protecting heritage as well as its ability to promote and support sustainable tourism at heritage sites. Particularly relevant at this time due to the diffusion of smartphones and use of social media, chapters look at the experience and expectation of being 'always on', and how this interacts with heritage and tourism. Interdisciplinary contributions from leading scholars analyse how heritage and cultural destinations can benefit from digital media providing a range of relevant services and experiences, which can increase access to information for people participating in and visiting heritage sites. With critical overview chapters introducing and synthesizing connected topics in the Handbook, it further offers insights on how digital media can improve the experiences of visitors, connect both residents and visitors to heritage sites, remove barriers among actors in the field of heritage and tourism, and educate relevant stakeholders. Utilizing critical case studies throughout the text, this Handbook will be an invigorating read for social and cultural geography scholars as well as those focusing more specifically on digital media, heritage and tourism. Practitioners and policy makers working in heritage and tourism will find advice to integrate digital media into their actions.
The HOSPITALITY and TOURISM INDUSTRY in ASEAN and EAST ASIAN DESTINATIONS by
This new volume addresses the growing interest to understand tourism and hospitality in Southeast and South Asia, two regions that have seen tremendous growth in international tourists in recent years. It explores the current development of hospitality and tourism industry in the regions of Hong Kong, Macao and Taiwan as well as other key countries in Southeast and South Asia. The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: New Growth, Trends, and Developments provides updated findings and case studies that highlight opportunities and issues of tourism and hospitality development in ASEAN. Chapters cover such diverse topics as: Online marketing strategies Sustainable hospitality development Diversification efforts of the tourism industry Innovations in independent hotels Wildlife tourism in urban destinations The Vietnamese national park system Consumers' positive and negative images of certain destinations Much more While academicians will benefit from the updated research findings summarized by the respected scholars, hospitality professionals will also find the book a valuable source of information as the chapters delve into the most recent topical and industry focused issues.
Hospitality innovation management by Marketing for Tourism and Hospitality by
The marketing landscape has changed dramatically in recent years, especially for tourism and hospitality practitioners. Marketing for these industries is now a multi-dimensional, collaborative venture driven by technological change and the growing demand for authentic co-created experiences. Marketing for Tourism and Hospitalityprovides students with a contemporary, accessible and useful resource as they prepare to encounter the complexities and challenges of tourism and hospitality marketing globally. A clear articulation of the changing landscape, a comprehensive introduction to the three underpinning themes of collaboration, technology and experiences, and a plentiful supply of international case material provide students with an enjoyable and digestible resource that is both academically rigorous and practice-oriented, helping them prepare for day-to-day problems in the dynamic world of marketing. This contemporary, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes. y, challenging and highly applied text is an indispensable resource for all students of tourism and hospitality degree programmes.
The Meaning of Luxury in Hospitality, Events and Tourism by
Examines the concept of luxury and its meaning across tourism, events and hospitality globally. Packed with case studies, it's a challenging and innovative text that investigates how the idea of luxury is changing in response to a variety factors, such as social change, technological innovation and the challenge of sustainability. It covers the following areas, issues and case studies:* Traditional luxury products: the 'golden age' of luxury cruising; the grand old five star hotels and the 'Ritzification' of the European hotel industry, the early days of civil aviation, and the 'Grand Tour.* Travel and Transport: the luxury tourist trains of today around the world; the First Class service of Gulf States airlines; taxi travel from limousines to Uber!* Tourism operators: small-scale tailor-made holidays - 'Nomadic Thoughts' in the UK; ethical community based tourism, the case of 'Village Ways'; specialist music festival operators * Tourist destinations: luxury shopping destinations - designer brands, gold and markets; exclusive private islands; gastronomy destinations - Copenhagen, San Sebastian and Cornwall!* Hotels: the impact of Airbnb, pop - up hotels, fashion hotels and the luxury hotel brands such as Banyan.* Food: the three star Michelin restaurants; the kudos of eating street food; farmers markets; 'eating with the locals'.* Events: Upselling at festivals including meet-and-greet opportunities; luxury weddings; corporate hospitality at major sporting events * The cruise sector: the 'democratisation' of the cruise market- selling luxury at affordable prices.* Tourist behaviour: 'co-creation'/personal development travel eg foraging and cooking holidays in the UK; the 'slow travel' movement; experience sharing via social media; upscale hedonism.* Tourism media: Condé Nast Traveller magazine; 'designer' travel guides.An innovative text, and must have reading for all those studying in hospitality, events and tourism, as well as researchers and pracitioners wishing to keep abreast of the latest developments in this influential and growing market segment.
Mediatization and Mobile Lives by
Mediatization and Mobile Lives: A Critical Approach contributes to a complex, situated and critical understanding of what mediatization means and how it works in contemporary life. The book explores the tension between the extended capabilities offered by media technology and growing media reliance, focusing particularly on mobile middle-class lives. It problematizes how mediatization is culturally legitimized in our times, when connectivity and mobility are increasingly seen as mandatory elements of self-realization. Supported by extensive fieldwork carried out in contexts of gentrification, elite cosmopolitanism and post-tourism, André Jansson advances a critical, cultural materialist perspective of mediatization as he examines how people are torn between the new opportunities afforded by their mobile lives and the feeling of being trapped by our connected media culture. Mediatization and Mobile Lives offers an engaging and critical exploration of the interplay between mediatization, individualization and globalization, making it an ideal resource for students and scholars of Media and Communication.
Service Operations Management by
Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management. With services accounting for 70 percent of employment and growth in our economy, this textbook explains what is needed to ensure the most efficient and effective service operations are delivered. Covering not-for-profit agencies, charities, Non-Governmental Organisations (NGOs) and utilities alongside finance, healthcare and commercial companies, this guide explores the essentials of service operations management with its innovative approach to delivering customers' imperatives in services. Written in a clear and accessible manner this updated second edition: takes an increased international perspective on service operations is updated to reflect the most significant changes in service operations management, and to provide enhanced coverage of areas touched on in the first edition includes new and updated international case studies in each chapter, ideal for use in the classroom, reflecting the increased globalisation of service operations, with internationalising updates to include content suitable for a global audience covers mobile technology and presents the author's own research embracing big data analytics and neurolinguistics in building customer service systems expands coverage of process-reengineering and service flows, business process assessments, and developing economies.
Smart Cities by
Smart cities are cities which use different types of electronic methods and sensors to collect data. The gathered information and data is then used to manage assets, resources and services efficiently to improve the operations across the city. This book provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution. The smart cities of tomorrow engage locals, visitors, governments and businesses in the intelligent, collaborative and connected ecosystem. To this end, the goal of this book is to provide better understanding of city services but also enhancing and evaluating the local and visitor experience and city decision-making processes by creating livable environments and business solutions. With international contributions from well-respected and international academics, it brings state-of-art knowledge on marketing management (and related areas e.g., urban studies) from a new modern perspective within the smart cities. Via academic research and international case studies, it discusses issues such as:* Smart tourists in smart cities* The evolution of the smart city* Smart trends in the tourism and hospitality industry* Smart sports in smart cities* Creating a smart tourist destinations* What does it mean for the locals - the smart city as a proposal to improve the quality of life of residents
Sustainable consumer behaviour and the environment by 
Theories of Practice in Tourism by
Tourism research that is inspired by theories of practice is currently gaining in prominence. This book provides a much-needed introduction to the potential applications of theories of practice in tourism studies. It brings together a variety of approaches exploring how theories of practice bridge themes and fields which are usually addressed separately within tourism research: consumption and production; travel and the everyday; governance and policy; technology and the social. The book critically engages with practices as a fruitful approach to tourism research as well as how the particularities of tourism might inform our understanding of practice theories. This book contributes to conceptual and methodological debates providing insights from authors who have engaged with practice theory as an entry point to researching tourism. It offers a solid starting point for researchers and students alike who wish to learn about, and try, this approach, as well as explore its possibilities and limitations in the field of tourism.¿
Tourism Marketing by
Approach - This book takes a contemporary consumer and experience approach throughout that better reflects the way tourism marketing has evolved, is practiced and taught. It is written from a tourism industry perspective rather than an adapted marketing approach (Kotler). Currency: Reflects the way Tourism marketing has evolved by integrating, Social media and e-marketing throughout, emphasising the sustainability of tourism including concepts such as ethical tourism and green marketing and raising events to the level of a major tourism marketing topic and integrates this with the concept of experiential marketing which is not present in other books. Focuses on Tourism Marketing -Some books aim to cover every component of marketing for the tourism and hospitality industries, with a bias towards Hospitality (Kotler & Morrison). They therefore fail to cover Tourism Marketing in sufficient detail for 'Tourism Marketing' core modules unlike this book. Length - Tourism Marketing is commonly taught in 1 semester and this book matches core content on these courses in 15 chapters. Competition is too long for these courses. International approach - taking a global view in terms of content, case studies and examples. Online Resources - Offering students and lecturers better & appropriate online resources including: Video Case Studies, test banks, sample marketing plans, instructors guide, PPT's & web links
Innovations in Tourism and Hospitality
You will gain an in-depth understanding of the strategic applications of ICT (information and communication technologies) innovations in the hospitality and tourism industry. You will learn about the roles of ICT infrastructures and tools in shaping business environment, business models, marketing practices, revenue strategies, and customer services. It will also discuss the dynamics that is generated in the development of ICTs and its impact on hospitality and tourism organizations.
Blockchain for hospitality and tourism : a guide to the future by 
Competitive Productivity (CP) As Competitive Strategy for Hospitality, Tourism and Airline Businesses by 
Dynamic Future-Proofing by
The ability to achieve business goals by incorporating disruptive technologies as driving forces is critical to an organization's survival. This book prepares executives for the challenge of creating a culture of exploration and shaping strategic transformation in times of profound disruption. How can leaders bridge the gap between business competence and the creation of new wealth? Understanding that disruption moves society from one level of existence to the next, the author demonstrates that to be future proof, leaders must demonstrate their ability to adapt to changing dynamics with creativity and complex thinking to ensure that they learn and innovate at the same time. Showing readers how tactical agility in future proofing enables employees at all levels to innovate, and take intelligent risks whilst pursuing a clear strategy, Manu showcases how strategic agility in future proofing enables organizations as a whole to identify new trends and changes in the business environment, and empowers individuals to adapt dynamically to new realities. Recognising that companies which respond to disruptions in the early stages of amplification can convert potentially existential threats into transformative opportunities, this book shows us how good leadership, intelligent informed opinion, and rapid action in a time of change can help organizations not only to predict the future, but create it.
Hospitality Management and Digital Transformation by
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: * Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. * Explains the digital business and digital transformation imperative for hospitality and leisure organizations. * Discusses the different digital capabilities required to effectively compete as a digital business. * Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. * Discusses how hospitality and leisure managers can keep up with digital technology advancements. * Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business-related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
Managing the transition to a circular economy : action plans in the tourism sector by Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality by
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include: economic fundamentals customer attitudes chatbot adoption service quality Following on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
Strategic innovative marketing and tourism : current trends and future outlook -- 10th ICSIMAT, Ionian Islands, Greece, 2023 by
Congratulations for passing your Dissertation Proposal! You are now on the last stage of your dissertation writing and you are expected to prepare your research paper where you will be writing your Chapters 4&5. After writing these chapters, you are now eligible for a final defense. Please note that your final defense will be a public defense where you are required to invite at least 50 participants to witness your defense.
Event Tourism in Asian Countries by
Events, including repeat annual events, have the unique ability to drive sustainable tourism to certain areas and regions and to generate economic benefits for local communities. The events industry has grown dramatically over the last several decades, and there has been increased participation from governments, local communities, and the private sector. This new volume offers a wide variety of research, experience, and examples of events in Asia, including business meetings and conferences, destination weddings, carnivals, food and art festivals, music festivals and concerts, cultural and traditional events, religious and spiritual gatherings, sports events, and others. The authors, from various parts of Asia, give illustrative examples of events tourism from their home countries, including India, Sri Lanka, Turkey, Malaysia, Uzbekistan, and Kyrgyzstan. The diverse perspectives are from stakeholders, travelers, researchers, academicians, professionals in the event and tourism industry, and the community. The chapters in the volume cover the changing trends in the event tourism industry, the influence and role of social media and other technology, the contribution of women in events and festivals, and the impact of event tourism in economic development on local communities. Addressing the issues, challenges, and future of event tourism and management, this new volume will be a valuable addition to the library of event professionals, hospitality and tourism researchers, community development managers, and others in Asia and elsewhere.
Food Loss and Waste Policy by
This book examines policy responses to food waste and loss, an issue of significant, global concern, with one-third of food produced for human consumption lost or wasted. Investigating food waste and loss under an interdisciplinary lens, the contributors employ a variety of methodological approaches, including quantitative and qualitative techniques, drawing on in-depth case studies and action research. The volume is organised into four parts: Understanding Food Loss and Waste, International Programmes, National Policies and Local Initiatives. The first part introduces the reader to the concept of food loss and waste, how it can be measured, its causes and consequences, and how it can be reduced. The second part is dedicated to international and cross-country case studies, with six chapters reviewing national policies implemented in France, Italy, Romania, Japan, China and the United States. In Part Four, three chapters are dedicated to local food recovery and redistribution initiatives. By focusing on different territories and different levels of governance, the book provides a detailed evaluation of food loss and waste policies, the barriers and opportunities of implementing the policies, as well as the impact they are actually having. The chapters are both descriptive and evaluative and draw out lessons for designing, implementing and reforming programmes. This book will be of great interest to students and scholars working on food waste, food policy, sustainable food systems, agricultural production and supply chains and public policy, as well as policymakers involved with developing and implementing programmes and policies to regulate and reduce food waste and loss.
The HOSPITALITY and TOURISM INDUSTRY in ASEAN and EAST ASIAN DESTINATIONS by
This new volume addresses the growing interest to understand tourism and hospitality in Southeast and South Asia, two regions that have seen tremendous growth in international tourists in recent years. It explores the current development of hospitality and tourism industry in the regions of Hong Kong, Macao and Taiwan as well as other key countries in Southeast and South Asia. The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: New Growth, Trends, and Developments provides updated findings and case studies that highlight opportunities and issues of tourism and hospitality development in ASEAN. Chapters cover such diverse topics as: Online marketing strategies Sustainable hospitality development Diversification efforts of the tourism industry Innovations in independent hotels Wildlife tourism in urban destinations The Vietnamese national park system Consumers' positive and negative images of certain destinations Much more While academicians will benefit from the updated research findings summarized by the respected scholars, hospitality professionals will also find the book a valuable source of information as the chapters delve into the most recent topical and industry focused issues.
Small Island and Small Destination Tourism by
This unique and thoughtful book considers the tourism specialization, economic growth, and tourism competitiveness of a very specific type of tourism: small islands practicing warm water island tourism. This new book thoroughly examines the phenomenon of why some small island destinations have been more successful than others. The main premise applied is that success and survival of small island tourism hinges on resolving the mystery regarding the relationship between competitiveness and quality of life. In addressing this question, the book reviews four relevant and interconnected concepts: tourism, competitiveness, quality of life, and scale (or size). In doing so, the book enhances understanding of the potential of tourism for the improvement of the quality of life of the residents of small islands. In the last chapter of the book, the author assesses the impact of COVID-19 on tourism and specifically its ramifications for small island destinations. Whether small island populations can rise from beneath the COVID -19 burden that threatens their economic future is yet to be seen. Small Island and Small Destination Tourism: Overcoming the Smallness Barrier for Economic Growth and Tourism Competitiveness is written from a sustainable perspective that combines tourism dynamics, development, competitiveness, quality of life, and business. As such, it is aimed at a broad but higher-level audience including graduate students, academicians and researchers, practitioners, policymakers, and international organizations.
Tourism development policy and planning by
Congratulations for passing your Dissertation Proposal! You are now on the last stage of your dissertation writing and you are expected to prepare your research paper where you will be writing your Chapters 4&5. After writing these chapters, you are now eligible for a final defense. Please note that your final defense will be a public defense where you are required to invite at least 50 participants to witness your defense.
From overtourism to sustainability governance : a new tourism era by 
Researching Tourism, Leisure and Hospitality for Dissertations and Theses by
Writing a dissertation can be a daunting topic - Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edn is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis. Now in its second edition, this bestselling text has been fully revised and updated, and now includes two new chapters looking at conducting mixed methods research, as well as analysing mixed methods research.* Clearly links research processes with the presentation of these in the writing of dissertations and theses.* Draws on the work of undergraduate, postgraduate and PhD students the author has supervised, over 30 years to provide examples of dissertation/theses material.* Uses case studies/examples based on the author's own peer reviewed research.* Written in an accessible style. * Presents tried and tested student activities.It provides a discussion of research approaches, looking at key differences and similarities. A critical evaluation of these different approaches is provided and, importantly, a discussion on selecting the appropriate approach(es) for your dissertation. It takes the reader from the initial idea and topics, through the literature review, methodology, presenting and analysing results and successfully making conclusions.Unlike other texts available, this book includes case studies based on the author's own research, as well as students' work, to demonstrate different research approaches and techniques, providing an opportunity for criticism and a discussion on 'learning from mistakes.' A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation.
The Spanish model for smart tourism destination management : a methodological approach by 
Sustainability, Big Data, and Corporate Social Responsibility by
This book aims to provide theoretical and empirical frameworks and highlights the challenges and solutions with using Big Data for Corporate Social Responsibility (CSR) and Sustainability in the field of digital transformation and tourism. Sustainability, Big Data, and Corporate Social Responsibility: Evidence from the Tourism Industry offers a theoretical and empirical framework in the field of digital transformation and applies it to the tourism sector. It discusses Big Data used with CSR and sustainability for the improvement of innovation and highlights the challenges and prospects. It presents a modern insight and approach for use by decision-makers as an application to solve various problems and explores how data collection can shed light on consumer behavior making it possible to account for existing situations and plan for the future. This book is intended to provide a modern insight for researcher, students, professionals, and decision-makers on the application of Big Data to improve CSR and sustainability in the tourism sector.
Tourism, Knowledge and Learning by
This book contributes to the understanding of how tourism can be designed to provide conditions for learning. This involves learning for tourists, the tourist industry, public authorities and local communities. We explore how tourism, knowledge and learning can be used as means towards sustainable development through current, new or changed structures, concepts, activities and communication efforts. The book should be seen as both an inspiration for tourism actors (e.g. tourism attractions, policy makers and other industry actors), and a scholarly contribution to further research. A holistic approach distinguishes this book from most existing literature that focuses on separate units of tourism, for instance, personal or community well-being, nature-based tourism, cultural heritage tourism or tourism that is a result of researchers' travels (so-called scientific tourism). The various contributors to the book provide a range of perspectives and experiences, from social sciences with a focus on marketing, innovation management, human geography and environmental law, to arts and humanities with a focus on heritage studies, archaeology and photography, and, finally, to natural sciences with a focus on marine sciences.
Congratulations for finalizing your Dissertation Title! You are now on the second part of your dissertation writing and you are expected to prepare your research paper where you will be writing your Chapters 1,2 & 3. After writing these chapters, you are now eligible for a proposal defense.
Beginning Quantitative Research by
This concise text provides a clear and digestible introduction to completing quantitative research. Taking you step-by-step through the process of completing your quantitative research project, it offers guidance on: · Formulating your research question · Completing literature reviews and meta-analysis · Formulating a research design and specifying your target population and data source · Choosing an appropriate method and analysing your findings Part of The SAGE Quantitative Research Kit, this book will give you the know-how and confidence needed to succeed on your quantitative research journey.
Doing Qualitative Research Online by
New to online research? This book will give you the foundation you need to confidently design and conduct a project using internet methods. First providing an overview of online qualitative research, it then provides how-to guidance for studying the ways we use diverse technologies to communicate with words and images. It covers a well-established methods, from document research to online interviews, as well as introducing new turns in qualitative research, such as big data. This second edition: Equips you with the skills to make good decisions about methodologies, methods and technologies at every stage of your project. Dedicates three chapters to being an ethical online researcher, covering vital aspects such as respecting partners in research and researcher positionality. Includes over 30 'Research Cameo' examples showing you how to put theory into practice. Written by a scholar-practitioner in e-learning and online academia with 20 years' experience, this book will help students and researchers across the social sciences looking to do qualitative research online. Accompanied by online resources including templates, exercises and further reading, this book will develop your digital literacy and enable you to take advantage of the possibilities of Internet research.
Doing Quantitative Research in Education with IBM SPSS Statistics by
This essential guide for education students and researchers explains how to use quantitative methods for analysing educational data using IBM SPSS Statistics. By using datasets from real-life educational research, it demonstrates key statistical techniques that you will need to know, explaining how each procedure can by run on IBM SPSS Statistics. Datasets discussed in the book are downloadable, allowing you to hone your skills as you read. In this third edition, explanations have been updated with figures and screenshots from SPSS version 28, alongside a range of new research examples and updated further reading. Daniel Muijs is Dean of the Faculty of Education and Society at Academica University of Applied Sciences in Amsterdam.
The How to of Qualitative Research by
This book will support you through each milestone of your research project with step-by-step instructions to doing qualitative research.Whatever type of data or data collection method you use, it will help you to navigate the nuts and bolts of qualitative research, from forming your research question to effectively writing up. Your roadmap and toolbox all in one, it helps you choose the best research tools for your project while managing any challenges you might encounter along the way. It includes: · Guidance on putting different research designs into practice, including using technology for interviews, data management, and unobtrusive research· Practical mapping tools, including checklists and quick tips· Online case studies and further reading to deepen your knowledge and expand your bibliography· Advice from experts on how to design and implement excellent qualitative research, including considerations of ethical issues. This book is the perfect companion for social sciences students carrying out their first qualitative research project.
Introduction to Intersectional Qualitative Research by
Recipient of a 2022 Most Promising New Textbook Award from the Textbook & Academic Authors Association (TAA) Introduction to Intersectional Qualitative Research, by Jennifer Esposito and Venus Evans-Winters, introduces students and new researchers to the basic aspects of qualitative research including research design, data collection, and analysis, in a way that allows intersectional concerns to be infused throughout the research process. Esposito and Evans-Winters infuse their combined forty years of experience conducting and teaching intersectional qualitative research in this landmark book, the first of its kind to address intersectionality and qualitative research jointly for audiences new to both. The book's premise is that race and gender matter, and that racism and sexism are institutionalized in all aspects of life, including research. Each chapter opens with a vignette about a struggling researcher emphasizing that reflecting on your mistakes is an important part of learning. Discussion questions at the end of each chapter help instructors generate dialogue in class or in groups. Introduction to Intersectional Qualitative Research makes those identities and structures central to the task of qualitative study.
Introduction to Modern Modelling Methods by
Using simple and direct language, this concise text provides practical guidance on a wide range of modeling methods and techniques for use with quantitative data. It covers: · 2-level Multilevel Models · Structural Equation Modeling (SEM) · Longitudinal Modeling using multilevel and SEM techniques · Combining organizational and longitudinal models Part of The SAGE Quantitative Research Kit, this book will give you the know-how and confidence needed to succeed on your quantitative research journey.
An Introduction to Qualitative Research by
Continuing to be THE guide to the whole qualitative research process for students, this book looks at both the theory behind qualitative research and how to put it into practice in your own work. For students across a range of social science disciplines and beyond, this is a must to help you enhance your research project. This edition introduces: a decolonisation of methodologies a range of indigenous, queer and feminist perspectives on methodologies assistance with defending a viva and alternative forms of assessment to suit a changing world. More additions to this seventh edition include a section on the subjectivity of a researcher, and how your identity will shape your research. The further reading has been curated to include more than just western voices, providing you with global perspectives on qualitative research. This text introduces how to sensitively undertake ethical and inclusive research with marginalised groups. This book will help you master a comprehensive understanding of qualitative research.
Qualitative Research for Quantitative Researchers by
Approaching qualitative research for the first time and unsure how to get started? This book captures what you need to know to jump into effective qualitative or mixed methods research. The book gets you up to speed on the specifics of qualitative research, while showing how it complements quantitative research and how to draw on and hone your existing skills to conduct impactful research. It covers the whole research process, from explaining what theories are for and planning your research design, through gathering and working with your data, to developing good practice in research reporting and dissemination. The book also: * Showcases the value of qualitative research, helping you understand its relevance, credibility and validity. * Grapples with how to decolonise your approach, do research in an ethical and inclusive way, and debias your thinking. * Challenges you to rethink how you conduct research and choose the most appropriate methods for your project. Giving you a fuller understanding of methods and methodologies to benefit your work regardless of the approach you choose, this book encourages you to discover the joy of qualitative research.
Qualitative Research Methods by
QUALITATIVE RESEARCH METHODS THE DEFINITIVE STEP-BY-STEP RESOURCE FOR QUALITATIVE AND ETHNOGRAPHIC RESEARCH Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact is a comprehensive guide on both the theoretical foundations and practical application of qualitative methodology. Adopting a phronetic-iterative approach, this foundational book leads readers through the chronological progression of a qualitative research project, from designing a study and collecting and analyzing data to developing theories and effectively communicating the results-allowing readers to employ qualitative methods in their projects as they follow each chapter. Coverage of topics such as qualitative theories, ethics, sampling, interview techniques, qualitative quality, and advice on practical fieldwork provides clear and concise guidance on how to design and conduct sound research projects. Easy-to-follow instructions on iterative qualitative data analysis explain how to organize, code, interpret, make claims, and build theory. Throughout, the author offers her own backstage stories about fieldwork, analysis, drafting, writing, and publishing, revealing the emotional and humorous aspects of practicing qualitative methods. Now in its second edition, this thorough and informative text includes new and expanded material covering post-qualitative research, phenomenology, textual analysis and cultural studies, gaining access to elite and difficult to access populations, persuasive writing, novel interviewing approaches, and more. Numerous examples, case studies, activities, and discussion questions have been updated to reflect current research and ensure contemporary relevance. Written in an engaging and accessible narrative style by an acclaimed scholar and researcher Offers new and updated examples of coding and qualitative analysis, full-color photos and illustrations, and a companion instructor website Synthesizes the most up-to-date multidisciplinary literature on qualitative research methods including seven main approaches to qualitative inquiry: grounded theory, case study, ethnography and ethnography of communication, phenomenology, narrative inquiry and autoethnography, participatory action research, and creative, performative, and arts-based research Presents innovative qualitative data collection methods and modern representation strategies, such as virtual ethnography, photovoice, and mobile interviewing Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact is an ideal resource for undergraduate and graduate students, instructors, and faculty across multiple disciplines including the social sciences, healthcare, education, management, and the humanities, and for practitioners seeking expert guidance on practical qualitative methods.
Research writing made simple : a modular approach for collegiate and graduate students by 
The Routledge International Handbook of Research on Writing by
With a wide range of contributors from all over the world and from a range of disciplinary backgrounds, this handbook offers a truly global perspective on developments in research on writing. The new edition draws greater attention to writing and human development within a range of cultures, from childhood through adulthood. Attention to multimodalities, and writing/learning to write in digital spaces.
Thinking with Theory in Qualitative Research by
Thinking with Theory in Qualitative Research: Second Edition demonstrates how to enact various philosophical concepts in practices of inquiry, effectively opening up the process of thought in qualitative studies. Thinking with Theory in Qualitative Research functions as a refusal of pregiven method, intensifying creativity, experimentation, and newness. Readers are invited into the threshold of theory to traverse philosophers and their concepts, reorienting conventional approaches to inquiry. Each chapter presents a thinking with process as a way of reading intensively through plugging in performative accounts of two first-generation academic women to philosophical concepts from Derrida, Spivak, Foucault, Butler, Barad, and Deleuze and Guattari. This book is a deliberate attempt to unsettle what is expected to be represented or recognized in terms of both meaning and method in traditional practices of qualitative research, which become unproductive and untenable in this different image of thought. New to this edition Fully revised and rewritten Chapter 1 that introduces the technique of plugging in as contingent, strategic movements of thought. Also new to Chapter 1 is a shift in language away from traditional practices in qualitative research (data and analysis) to performative accounts and becoming-questions Fully revised "Thinking with intra-action" chapter, which focuses on Karen Barad's ontoepistemological framework of agential realism, and the concepts of posthumanist performativity and entangled agencies Fully revised and rewritten Chapter 8 that presents plugging in and thinking with as ontological Further development of and new material on the "plugging in" technique Schematic cues updated and extended for all of the Interludes In the ten years since the first edition was published, Thinking with Theory in Qualitative Research has become a vanguard text in the field of postfoundational inquiry for its accessible but thorough introductions to philosophically informed inquiry. This book is for experienced and novice researchers, and students in introductory, general, and advanced qualitative inquiry courses, who may also be first-time readers of philosophy. This text will function as an entry into techniques of thinking with a new theoretical vocabulary.
Writing and Representing Qualitative Research by
This book addresses foundational areas of qualitative writing (such as journal articles and dissertations), aesthetic representations (including poetry and autoethnography), publishing, and reflexivity in representation in one practical and engaging text based on real experiences. Author Maria K.E. Lahman draws on her experiences as a qualitative research professor and writing instructor, and as someone who has published widely in scholarly journals, employing both traditional and more innovative forms of writing. The first part of the book covers writing tips; how to represent data; how to write a qualitative thematic journal article; how to write a qualitative dissertation; and provides guidance on the publication process. The second part encourages the qualitative researcher to move beyond traditional forms of writing and consider how qualitative research can be represented more aesthetically: as poems, autoethnographies, and visually. The book concludes with a chapter on reflexivity in research representations. Throughout, the author provides vivid examples from her own work, and that of graduate students and colleagues.
Writing and the Articulation of Postqualitative Research by
Writing and the Articulation of Postqualitative Research is a collection of experimental essays on the implications of articulating or performing qualitative research from postqualitative philosophies. Although writing has been an integral part of qualitative research, for better or worse, throughout the history of the field, the recent emergence of postqualitative inquiry necessitates a reconsideration of writing. This collection of international authors explores the process and practice of writing in qualitative research from an onto-epistemological perspective, engaging with temporal, spatial, relational, social-cultural, and affective concepts and dilemmas such as philosophical alignment, advocacy in research, and the privileging of written academic language for research dissemination. The exploration of these questions can help qualitative researchers in the social sciences and humanities consider how modalities and processes of writing can alter, shift, and challenge the ways in which they articulate their research. Thus, rather than writing being a conveyor of the events happening during data collection, or used to analyze data or display results, the authors in this book consider writing as a primary agent in the research process. This book has been designed for scholars in the social sciences and humanities who want to rethink how they use writing in their research endeavors and especially ones who are considering engaging with postqualitative research.
Congratulations for finalizing your Dissertation Title! You are now on the second part of your dissertation writing and you are expected to prepare your research paper where you will be writing your Chapters 1,2 & 3. After writing these chapters, you are now eligible for a proposal defense.
Quantitative Approaches in Tourism and Hospitality Management Research
Welcome to DQUANTI, doctoral students! You will learn in our lecture sessions the basic assumptions on the use of different statistical tests (both parametric and nonparametric) as applied to tourism and hospitality management. Moreover, your knowledge in this course will be very useful in the statistical treatment of data in your future research endeavors even analyzing and solving complex business problems.
Let us explore the advance features of Statistical Package for the Social Sciences (SPSS) software for our data analysis through statistical literacy. You will be immersed in varied learning modalities on exploratory data analyses including hands-on exercises using computer software and critical evaluation of statistical tools used in the recently completed researches in of tourism and hospitality management.
Designing Online Experiments for the Social Sciences by
This book guides you through designing and implementing an online experiment in social science research in a clear and straightforward manner. At an approachable pace, it covers foundational principles of good experimental design before setting out best practice for how to design and conduct web experiments, taking into account the specific methodological challenges of working online with digital tools. The book: Offers practical advice for approaching every stage of the research process Breaks real-world examples into easy to follow steps Focuses on how to make good decisions and choose the right design for your research project This pragmatic guide helps beginner researchers get started with online experiments confidently. It is supported by online resources such as case studies which allow you to see the concepts in practice, and weblinks to tools and resources to aid you.
Doing Research in the Real World by
Pragmatic and inspiring, this applied book will help you to complete your research quickly and well. David Gray's advice is both positive and sensible as he walks you through each step of the research process from start to finish. Weaving quantitative, qualitative, and mixed methods together, he encourages you to consider flexible options and to choose the most appropriate methods for your projects. Setting out the realities of conducting research in real-world settings, David will help you to find the practical tools - and the confidence - you need to make good research choices as well as providing coverage of a wide range of assessment techniques and employability skills. The book also introduces an incredible range of digital resources: · Award-winning video to bring concepts to life · Video top tips from David · Case studies from experts · Journal articles to showcase real research · Interactive glossary flashcards · Multiple choice questions to test yourself with · Multidisciplinary data sets · Downloadable checklists to guide you. Brimming with energy and grounded in reality, this book is still your definitive companion to research - from theory to design, data collection to data analysis and writing up to dissemination this book has everything you need to excel. *Interactivity only available through Vitalsource eBook included as part of paperback product (ISBN 9781526418524). Access not guaranteed on second-hand copies (as access code may have previously been redeemed).
Event Tourism in Asian Countries by
Events, including repeat annual events, have the unique ability to drive sustainable tourism to certain areas and regions and to generate economic benefits for local communities. The events industry has grown dramatically over the last several decades, and there has been increased participation from governments, local communities, and the private sector. This new volume offers a wide variety of research, experience, and examples of events in Asia, including business meetings and conferences, destination weddings, carnivals, food and art festivals, music festivals and concerts, cultural and traditional events, religious and spiritual gatherings, sports events, and others. The authors, from various parts of Asia, give illustrative examples of events tourism from their home countries, including India, Sri Lanka, Turkey, Malaysia, Uzbekistan, and Kyrgyzstan. The diverse perspectives are from stakeholders, travelers, researchers, academicians, professionals in the event and tourism industry, and the community. The chapters in the volume cover the changing trends in the event tourism industry, the influence and role of social media and other technology, the contribution of women in events and festivals, and the impact of event tourism in economic development on local communities. Addressing the issues, challenges, and future of event tourism and management, this new volume will be a valuable addition to the library of event professionals, hospitality and tourism researchers, community development managers, and others in Asia and elsewhere.
Food Loss and Waste Policy by
This book examines policy responses to food waste and loss, an issue of significant, global concern, with one-third of food produced for human consumption lost or wasted. Investigating food waste and loss under an interdisciplinary lens, the contributors employ a variety of methodological approaches, including quantitative and qualitative techniques, drawing on in-depth case studies and action research. The volume is organised into four parts: Understanding Food Loss and Waste, International Programmes, National Policies and Local Initiatives. The first part introduces the reader to the concept of food loss and waste, how it can be measured, its causes and consequences, and how it can be reduced. The second part is dedicated to international and cross-country case studies, with six chapters reviewing national policies implemented in France, Italy, Romania, Japan, China and the United States. In Part Four, three chapters are dedicated to local food recovery and redistribution initiatives. By focusing on different territories and different levels of governance, the book provides a detailed evaluation of food loss and waste policies, the barriers and opportunities of implementing the policies, as well as the impact they are actually having. The chapters are both descriptive and evaluative and draw out lessons for designing, implementing and reforming programmes. This book will be of great interest to students and scholars working on food waste, food policy, sustainable food systems, agricultural production and supply chains and public policy, as well as policymakers involved with developing and implementing programmes and policies to regulate and reduce food waste and loss.
Handbook of Tourism Impacts by
This comprehensive Handbook offers a broad assessment of tourism impacts research. With critical perspectives on social and environmental impacts of the sector it addresses the often-clashing value systems in tourism that underpin both scholarly and policy agendas. Chapters offer reflections on critical issues, including climate change, environmental degradation and COVID-19, analysing their effects on tourism impacts. Top scholars in the field flesh out unique perspectives on tourism, highlighting its impact on communities, workers and Indigenous peoples, as well as the ongoing global and local sustainability issues associated with the prevailing growth-oriented rationale of the industry. Providing a state-of-the-art, integrative approach to the field, the Handbook lays out a social impact assessment approach and draws attention to the relationships between tourism, human rights, development and the environment. Offering innovative insights on the future of the industry, the Handbook of Tourism Impactsis crucial reading for students and scholars of tourism, human geography and planning, as well as other social scientists working on tourism impacts. It also provides useful insights for practitioners and policymakers looking to address and limit the negative impacts of tourism.
The Hospitality and Tourism Industry in ASEAN and East Asian Destinations by
This new volume addresses the growing interest to understand tourism and hospitality in Southeast and South Asia, two regions that have seen tremendous growth in international tourists in recent years. It explores the current development of hospitality and tourism industry in the regions of Hong Kong, Macao and Taiwan.
Marketing Research for the Tourism, Hospitality and Events Industries by
This is a user-friendly textbook that covers qualitative, quantitative and social media methods, providing tourism, hospitality and events students and course leaders with an accessible guide for learning and teaching marketing research. The book contains essential information on how to conduct research on visitor trends, experiences, preferences and lifestyles, shedding light on customer preferences, product changes, promotional efforts and pricing differences to ensure the destination is successful. It offers guidance on how to write, conduct and analyze the results of surveys, or use qualitative methods such as focus groups, interviews, projective techniques and observation. It also illustrates how social media can be used as a new means to determine visitor preferences by analyzing online data and conversations. Other content includes suggestions and examples on turning research data into actionable recommendations as well as advice on writing and presenting the final report. Integrated with a wide range of case studies per chapter, this short and accessible textbook is essential reading for all students wishing to gain knowledge as to what visitors want from the travel, hospitality and/or event experience.
Research Methods for Tourism Students by
This introductory guide offers innovative ideas and strategies to students undertaking their first social science research work. Academically rigorous yet accessible, it uses a systematic step-by-step approach to illustrate the research process and its applications to the tourism industry. Students are presented with numerous examples and case studies, linking theory with practice. The textbook provides a balanced coverage of both qualitative and quantitative methods, accompanying students throughout the process of selecting a research topic and specifying research questions, aims and objectives. A range of pedagogical features such as discussion questions, practical tips and examples enable students to review the literature, understand models and methodologies, analyse and interpret data (quantitative and qualitative) and ultimately write up their findings. Featuring contributions by a group of academics with expertise in their respective fields, the book provides a comprehensive and engaging introduction to research methods. This is an essential resource to tourism students and will also be of interest to researchers in any social science subject.
SPSS statistics : a practical guide by 
Statistics with R by
Statistics is made simple with this award-winning guide to using R and applied statistical methods. With a clear step-by-step approach explained using real world examples, learn the practical skills you need to use statistical methods in your research from an expert with over 30 years of teaching experience. With a wealth of hands-on exercises and online resources created by the author, practice your skills using the data sets and R scripts from the book with detailed screencasts that accompany each script. This book is ideal for anyone looking to: * Complete an introductory course in statistics * Prepare for more advanced statistical courses * Gain the transferable analytical skills needed to interpret research from across the social sciences * Learn the technical skills needed to present data visually * Acquire a basic competence in the use of R and RStudio. This edition also includes a gentle introduction to Bayesian methods integrated throughout. The author has created a wide range of online resources, including: over 90 R scripts, 36 datasets, 37 screen casts, complete solutions for all exercises, and 130 multiple-choice questions to test your knowledge.
A Student Guide to Writing Research Reports, Papers, Theses and Dissertations by
* This book provides all of the guidance, advice and tips key to writing successful research reports. * The vast majority of social science and humanities undergraduate students need to write reports, essays, dissertations or research papers. This book is relevant to all of those students. * Each section is broken down to ensure to explore the basics, helping to avoid common mistakes and offering tips for improvement.
Testing Statistical Assumptions in Research by
Comprehensively teaches the basics of testing statistical assumptions in research and the importance in doing so This book facilitates researchers in checking the assumptions of statistical tests used in their research by focusing on the importance of checking assumptions in using statistical methods, showing them how to check assumptions, and explaining what to do if assumptions are not met. Testing Statistical Assumptions in Research discusses the concepts of hypothesis testing and statistical errors in detail, as well as the concepts of power, sample size, and effect size. It introduces SPSS functionality and shows how to segregate data, draw random samples, file split, and create variables automatically. It then goes on to cover different assumptions required in survey studies, and the importance of designing surveys in reporting the efficient findings. The book provides various parametric tests and the related assumptions and shows the procedures for testing these assumptions using SPSS software. To motivate readers to use assumptions, it includes many situations where violation of assumptions affects the findings. Assumptions required for different non-parametric tests such as Chi-square, Mann-Whitney, Kruskal Wallis, and Wilcoxon signed-rank test are also discussed. Finally, it looks at assumptions in non-parametric correlations, such as bi-serial correlation, tetrachoric correlation, and phi coefficient. An excellent reference for graduate students and research scholars of any discipline in testing assumptions of statistical tests before using them in their research study Shows readers the adverse effect of violating the assumptions on findings by means of various illustrations Describes different assumptions associated with different statistical tests commonly used by research scholars Contains examples using SPSS, which helps facilitate readers to understand the procedure involved in testing assumptions Looks at commonly used assumptions in statistical tests, such as z, t and F tests, ANOVA, correlation, and regression analysis Testing Statistical Assumptions in Research is a valuable resource for graduate students of any discipline who write thesis or dissertation for empirical studies in their course works, as well as for data analysts.
Understanding Research Methods by
In the eleventh edition of Understanding Research Methods: An Overview of the Essentials, Newhart and Patten leverage the principles of learning and content design to present the fundamentals students need to get started in research. Basics of quantitative and qualitative research are covered in short, independent topics and grouped into meaningful sections. A perennial bestseller for over ten editions, Understanding Research Methods focuses concisely on key concepts, and lessons in topics that are "chunked" to suit today's students. Each topic ends with suggestions for planning a research project by answering topic-specific prompts in a research planning journal. Topic Review exercises encourage active learning. Finally, Topics for Discussion suggest open-ended prompts that could serve as conversation starters in the classroom or online. The final Part of the book offers guidance and activities specific to writing a research report. This section can be used to support the development of project-based assignments for courses, or it can be used independently to support senior thesis projects, master's theses, dissertations, or articles for publication. Instructors, will appreciate the organization of Understanding Research Methods because it allows a great deal of customization and choice in which topics to cover and in what order to cover them, making it suitable for methodological training in a variety of courses and fields of study. Online digital materials support course development. New to this edition: Part introductions now include a part table of contents and list of keywords Newly expanded coverage of qualitative research New coverage on designing quantitative research Expanded material on sampling More simple graphs, charts, and illustrations emphasize and visualize Topic key points
Understanding Statistical Analysis and Modeling by
Understanding Statistical Analysis and Modeling is a text for graduate and advanced undergraduate students in the social, behavioral, or managerial sciences seeking to understand the logic of statistical analysis. Robert Bruhl covers all the basic methods of descriptive and inferential statistics in an accessible manner by way of asking and answering research questions. Concepts are discussed in the context of a specific research project and the book includes probability theory as the basis for understanding statistical inference. Instructions on using SPSS® are included so that readers focus on interpreting statistical analysis rather than calculations. Tables are used, rather than formulas, to describe the various calculations involved with statistical analysis and the exercises in the book are intended to encourage students to formulate and execute their own empirical investigations.
Quantitative Approaches in Tourism and Hospitality Management Research
Welcome to DQUANTI, doctoral students! You will learn in our lecture sessions the basic assumptions on the use of different statistical tests (both parametric and nonparametric) as applied to tourism and hospitality management. Moreover, your knowledge in this course will be very useful in the statistical treatment of data in your future research endeavors even analyzing and solving complex business problems.
Let us explore the advance features of Statistical Package for the Social Sciences (SPSS) software for our data analysis through statistical literacy. You will be immersed in varied learning modalities on exploratory data analyses including hands-on exercises using computer software and critical evaluation of statistical tools used in the recently completed researches in of tourism and hospitality management.
Hospitality Management and Digital Transformation by
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: * Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. * Explains the digital business and digital transformation imperative for hospitality and leisure organizations. * Discusses the different digital capabilities required to effectively compete as a digital business. * Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. * Discusses how hospitality and leisure managers can keep up with digital technology advancements. * Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business-related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
IBM SPSS Essentials by
Master the fundamentals of SPSS with this newly updated and instructive resource The newly and thoroughly revised Second Edition of SPSS Essentials delivers a comprehensive guide for students in the social sciences who wish to learn how to use the Statistical Package for the Social Sciences (SPSS) for the effective collection, management, and analysis of data. The accomplished researchers and authors provide readers with the practical nuts and bolts of SPSS usage and data entry, with a particular emphasis on managing and manipulating data. The book offers an introduction to SPSS, how to navigate it, and a discussion of how to understand the data the reader is working with. It also covers inferential statistics, including topics like hypothesis testing, one-sample Z-testing, T-testing, ANOVAs, correlations, and regression. Five unique appendices round out the text, providing readers with discussions of dealing with real-world data, troubleshooting, advanced data manipulations, and new workbook activities. SPSS Essentials offers a wide variety of features, including: A revised chapter order, designed to match the pacing and content of typical undergraduate statistics classes An explanation of when particular inferential statistics are appropriate for use, given the nature of the data being worked with Additional material on understanding your data sample, including discussions of SPSS output and how to find the most relevant information A companion website offering additional problem sets, complete with answers Perfect for undergraduate students of the social sciences who are just getting started with SPSS, SPSS Essentials also belongs on the bookshelves of advanced placement high school students and practitioners in social science who want to brush up on the fundamentals of this powerful and flexible software package.
Learn about weighting data in SPSS with data from the General Social Survey (2016) by 
Learn R for Applied Statistics by
Gain the R programming language fundamentals for doing the applied statistics useful for data exploration and analysis in data science and data mining. This book covers topics ranging from R syntax basics, descriptive statistics, and data visualizations to inferential statistics and regressions. After learning R's syntax, you will work through data visualizations such as histograms and boxplot charting, descriptive statistics, and inferential statistics such as t-test, chi-square test, ANOVA, non-parametric test, and linear regressions. Learn R for Applied Statistics is a timely skills-migration book that equips you with the R programming fundamentals and introduces you to applied statistics for data explorations. What You Will Learn Discover R, statistics, data science, data mining, and big data Master the fundamentals of R programming, including variables and arithmetic, vectors, lists, data frames, conditional statements, loops, and functions Work with descriptive statistics Create data visualizations, including bar charts, line charts, scatter plots, boxplots, histograms, and scatterplots Use inferential statistics including t-tests, chi-square tests, ANOVA, non-parametric tests, linear regressions, and multiple linear regressions Who This Book Is For Those who are interested in data science, in particular data exploration using applied statistics, and the use of R programming for data visualizations.
Researching Tourism, Leisure and Hospitality for Dissertations and Theses by
Writing a dissertation can be a daunting topic - Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edn is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis. Now in its second edition, this bestselling text has been fully revised and updated, and now includes two new chapters looking at conducting mixed methods research, as well as analysing mixed methods research.* Clearly links research processes with the presentation of these in the writing of dissertations and theses.* Draws on the work of undergraduate, postgraduate and PhD students the author has supervised, over 30 years to provide examples of dissertation/theses material.* Uses case studies/examples based on the author's own peer reviewed research.* Written in an accessible style. * Presents tried and tested student activities.It provides a discussion of research approaches, looking at key differences and similarities. A critical evaluation of these different approaches is provided and, importantly, a discussion on selecting the appropriate approach(es) for your dissertation. It takes the reader from the initial idea and topics, through the literature review, methodology, presenting and analysing results and successfully making conclusions.Unlike other texts available, this book includes case studies based on the author's own research, as well as students' work, to demonstrate different research approaches and techniques, providing an opportunity for criticism and a discussion on 'learning from mistakes.' A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation.
SPSS Statistics for Dummies by
The fun and friendly guide to mastering IBM's Statistical Package for the Social Sciences Written by an author team with a combined 55 years of experience using SPSS, this updated guide takes the guesswork out of the subject and helps you get the most out of using the leader in predictive analysis. Covering the latest release and updates to SPSS 27.0, and including more than 150 pages of basic statistical theory, it helps you understand the mechanics behind the calculations, perform predictive analysis, produce informative graphs, and more. You'll even dabble in programming as you expand SPSS functionality to suit your specific needs. Master the fundamental mechanics of SPSS Learn how to get data into and out of the program Graph and analyze your data more accurately and efficiently Program SPSS with Command Syntax Get ready to start handling data like a pro--with step-by-step instruction and expert advice!
Sustainability, Big Data, and Corporate Social Responsibility by
This book aims to provide theoretical and empirical frameworks and highlights the challenges and solutions with using Big Data for Corporate Social Responsibility (CSR) and Sustainability in the field of digital transformation and tourism. Sustainability, Big Data, and Corporate Social Responsibility: Evidence from the Tourism Industry offers a theoretical and empirical framework in the field of digital transformation and applies it to the tourism sector. It discusses Big Data used with CSR and sustainability for the improvement of innovation and highlights the challenges and prospects. It presents a modern insight and approach for use by decision-makers as an application to solve various problems and explores how data collection can shed light on consumer behavior making it possible to account for existing situations and plan for the future. This book is intended to provide a modern insight for researcher, students, professionals, and decision-makers on the application of Big Data to improve CSR and sustainability in the tourism sector.
Tourism, Knowledge and Learning by
This book contributes to the understanding of how tourism can be designed to provide conditions for learning. This involves learning for tourists, the tourist industry, public authorities and local communities. We explore how tourism, knowledge and learning can be used as means towards sustainable development through current, new or changed structures, concepts, activities and communication efforts. The book should be seen as both an inspiration for tourism actors (e.g. tourism attractions, policy makers and other industry actors), and a scholarly contribution to further research. A holistic approach distinguishes this book from most existing literature that focuses on separate units of tourism, for instance, personal or community well-being, nature-based tourism, cultural heritage tourism or tourism that is a result of researchers' travels (so-called scientific tourism). The various contributors to the book provide a range of perspectives and experiences, from social sciences with a focus on marketing, innovation management, human geography and environmental law, to arts and humanities with a focus on heritage studies, archaeology and photography, and, finally, to natural sciences with a focus on marine sciences.
Understanding Statistical Analysis and Modeling by
Understanding Statistical Analysis and Modeling is a text for graduate and advanced undergraduate students in the social, behavioral, or managerial sciences seeking to understand the logic of statistical analysis. Robert Bruhl covers all the basic methods of descriptive and inferential statistics in an accessible manner by way of asking and answering research questions. Concepts are discussed in the context of a specific research project and the book includes probability theory as the basis for understanding statistical inference. Instructions on using SPSS® are included so that readers focus on interpreting statistical analysis rather than calculations. Tables are used, rather than formulas, to describe the various calculations involved with statistical analysis and the exercises in the book are intended to encourage students to formulate and execute their own empirical investigations.
Qualitative Approaches in Tourism and Hospitality Management Research
“The power of statistics and the clean lines of quantitative research appealed to me, but I fell in love with the richness and depth of qualitative research” --- this is how Brené Brown described qualitative research design. Qualitative researches will help you to explore and understand the social and human complexities within the boundaries of tourism and hospitality. The course covers qualitative philosophical assumptions along with the methods of data collection, analysis, and interpretation through array of contemporary and emerging qualitative approaches or strategies.
Designing Online Experiments for the Social Sciences by
This book guides you through designing and implementing an online experiment in social science research in a clear and straightforward manner. At an approachable pace, it covers foundational principles of good experimental design before setting out best practice for how to design and conduct web experiments, taking into account the specific methodological challenges of working online with digital tools. The book: Offers practical advice for approaching every stage of the research process Breaks real-world examples into easy to follow steps Focuses on how to make good decisions and choose the right design for your research project This pragmatic guide helps beginner researchers get started with online experiments confidently. It is supported by online resources such as case studies which allow you to see the concepts in practice, and weblinks to tools and resources to aid you.
Event Tourism in Asian Countries by
Events, including repeat annual events, have the unique ability to drive sustainable tourism to certain areas and regions and to generate economic benefits for local communities. The events industry has grown dramatically over the last several decades, and there has been increased participation from governments, local communities, and the private sector. This new volume offers a wide variety of research, experience, and examples of events in Asia, including business meetings and conferences, destination weddings, carnivals, food and art festivals, music festivals and concerts, cultural and traditional events, religious and spiritual gatherings, sports events, and others. The authors, from various parts of Asia, give illustrative examples of events tourism from their home countries, including India, Sri Lanka, Turkey, Malaysia, Uzbekistan, and Kyrgyzstan. The diverse perspectives are from stakeholders, travelers, researchers, academicians, professionals in the event and tourism industry, and the community. The chapters in the volume cover the changing trends in the event tourism industry, the influence and role of social media and other technology, the contribution of women in events and festivals, and the impact of event tourism in economic development on local communities. Addressing the issues, challenges, and future of event tourism and management, this new volume will be a valuable addition to the library of event professionals, hospitality and tourism researchers, community development managers, and others in Asia and elsewhere.
Food Loss and Waste Policy by
This book examines policy responses to food waste and loss, an issue of significant, global concern, with one-third of food produced for human consumption lost or wasted. Investigating food waste and loss under an interdisciplinary lens, the contributors employ a variety of methodological approaches, including quantitative and qualitative techniques, drawing on in-depth case studies and action research. The volume is organised into four parts: Understanding Food Loss and Waste, International Programmes, National Policies and Local Initiatives. The first part introduces the reader to the concept of food loss and waste, how it can be measured, its causes and consequences, and how it can be reduced. The second part is dedicated to international and cross-country case studies, with six chapters reviewing national policies implemented in France, Italy, Romania, Japan, China and the United States. In Part Four, three chapters are dedicated to local food recovery and redistribution initiatives. By focusing on different territories and different levels of governance, the book provides a detailed evaluation of food loss and waste policies, the barriers and opportunities of implementing the policies, as well as the impact they are actually having. The chapters are both descriptive and evaluative and draw out lessons for designing, implementing and reforming programmes. This book will be of great interest to students and scholars working on food waste, food policy, sustainable food systems, agricultural production and supply chains and public policy, as well as policymakers involved with developing and implementing programmes and policies to regulate and reduce food waste and loss.
Handbook of Research Methods for Tourism and Hospitality Management by
For the current multidisciplinary community of tourism and hospitality scholars, support for research methods has been disparate and uneven. In this Handbook, renowned experts fulfil a pressing need to outline, gather and resolve methodological issues within tourism and hospitality into one original, global and comprehensive work. With over 40 chapters by leading researchers, this Handbook allows for the exploration of new innovative ideas and presents future challenges in the field. Sharing their trusted methods and previous successes and failures, the authors cover various quantitative, qualitative and mixed-methods approaches, including sampling and knowledge transfer. Sections also explore the foundations of research and wider debates in tourism and hospitality, such as ethical issues and climate change. Compiling the most up-to-date methods from global research, this Research Handbook will be a key companion for post-graduate students. Established researchers of hospitality and tourism will find this Handbook to be an excellent concise read to assist in their continuing research. Contributors include:S.-A. Adams, F. Ali, L. Andrades, V. Biaett, I. Booyens, C.B. Califf, A. Canosa, C. Cobanoglu, E.T. Coberly, C. Cooper, J.J. Daigle, S. De Urioste-Stone, A. Decrop, F. Dimanche, J.P. Fefer, X. Font, J. Fitchett, S. Goolaup, A. Graham, B.J Gregorash, T. Griffin, M. Hall, E. Hermans, A. Hindley, G. Hoogendoorn, D. Hristov, W.G. Kim, M.D. Lopez-Gamero, H. Mair, R.E. Manning, J. Masset, W.J. McLaughlin, J.F. Molina-Azorin, G. Moscardo, R. Nunkoo, A. Ogle, A.M. Oliveri, E. Park, J. Pereira-Moliner, E.M. Pertusa-Ortega, S. Pike, S. Power, G. Prayag, H.R. Ramkissoon, L. Ruhanen, B. Seetanah, S.L. Slocum, C. Solér, E. Sorokina, D. Stanford, T.S. Stumpf, J.J. Tari, V. Teeroovengadum, Thomlinson, M. Trandberg Jensen, Y. Wang, L. White, E. Wilson, N. Wise, M.-Y. Wu, P.F. Xie, J. Xu
Handbook of Tourism Impacts by
This comprehensive Handbook offers a broad assessment of tourism impacts research. With critical perspectives on social and environmental impacts of the sector it addresses the often-clashing value systems in tourism that underpin both scholarly and policy agendas. Chapters offer reflections on critical issues, including climate change, environmental degradation and COVID-19, analysing their effects on tourism impacts. Top scholars in the field flesh out unique perspectives on tourism, highlighting its impact on communities, workers and Indigenous peoples, as well as the ongoing global and local sustainability issues associated with the prevailing growth-oriented rationale of the industry. Providing a state-of-the-art, integrative approach to the field, the Handbook lays out a social impact assessment approach and draws attention to the relationships between tourism, human rights, development and the environment. Offering innovative insights on the future of the industry, the Handbook of Tourism Impactsis crucial reading for students and scholars of tourism, human geography and planning, as well as other social scientists working on tourism impacts. It also provides useful insights for practitioners and policymakers looking to address and limit the negative impacts of tourism.
The HOSPITALITY and TOURISM INDUSTRY in ASEAN and EAST ASIAN DESTINATIONS by
This new volume addresses the growing interest to understand tourism and hospitality in Southeast and South Asia, two regions that have seen tremendous growth in international tourists in recent years. It explores the current development of hospitality and tourism industry in the regions of Hong Kong, Macao and Taiwan as well as other key countries in Southeast and South Asia. The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: New Growth, Trends, and Developments provides updated findings and case studies that highlight opportunities and issues of tourism and hospitality development in ASEAN. Chapters cover such diverse topics as: Online marketing strategies Sustainable hospitality development Diversification efforts of the tourism industry Innovations in independent hotels Wildlife tourism in urban destinations The Vietnamese national park system Consumers' positive and negative images of certain destinations Much more While academicians will benefit from the updated research findings summarized by the respected scholars, hospitality professionals will also find the book a valuable source of information as the chapters delve into the most recent topical and industry focused issues.
Marketing Research for the Tourism, Hospitality and Events Industries by
This is a user-friendly textbook that covers qualitative, quantitative and social media methods, providing tourism, hospitality and events students and course leaders with an accessible guide for learning and teaching marketing research. The book contains essential information on how to conduct research on visitor trends, experiences, preferences and lifestyles, shedding light on customer preferences, product changes, promotional efforts and pricing differences to ensure the destination is successful. It offers guidance on how to write, conduct and analyze the results of surveys, or use qualitative methods such as focus groups, interviews, projective techniques and observation. It also illustrates how social media can be used as a new means to determine visitor preferences by analyzing online data and conversations. Other content includes suggestions and examples on turning research data into actionable recommendations as well as advice on writing and presenting the final report. Integrated with a wide range of case studies per chapter, this short and accessible textbook is essential reading for all students wishing to gain knowledge as to what visitors want from the travel, hospitality and/or event experience.
Planning an Applied Research Project in Hospitality, Tourism, and Sports by
Planning an Applied Research Project in Hospitality, Tourism and Sports provides a comprehensive and carefully structured treatment of all the aspects involved in planning a research project. Instead of being a statistically oriented book, this text provides a conceptual and process-oriented approach to planning and conducting research. Written for both students and professionals, it is easy to read, short, and to the point, i.e., practical.
Planning Research in Hospitality and Tourism by
Planning Research in Hospitality and Tourism provides a concise and clear approach to planning research projects which are a necessity in most hospitality and tourism courses taught at degree level. The text considers the particular characteristics of the hospitality and tourism industry, whilst providing a balanced approach toward both quantitative and qualitative methods of research. The text also carefully considers the international aspect of the industry and the people it employees, which supports the books aims of: * Providing an excellent understanding of the basic principles of conducting research, in a straight forward ¿no nonsense¿ guide * Carefully considering the particular characteristics of the hospitality and tourism sectors in relation to embarking on a research project in the area * Including in each chapter an ¿International Dimension¿ section, as well as case studies, questions and reflections on the research process
Research Methods for Tourism Students by
This introductory guide offers innovative ideas and strategies to students undertaking their first social science research work. Academically rigorous yet accessible, it uses a systematic step-by-step approach to illustrate the research process and its applications to the tourism industry. Students are presented with numerous examples and case studies, linking theory with practice. The textbook provides a balanced coverage of both qualitative and quantitative methods, accompanying students throughout the process of selecting a research topic and specifying research questions, aims and objectives. A range of pedagogical features such as discussion questions, practical tips and examples enable students to review the literature, understand models and methodologies, analyse and interpret data (quantitative and qualitative) and ultimately write up their findings. Featuring contributions by a group of academics with expertise in their respective fields, the book provides a comprehensive and engaging introduction to research methods. This is an essential resource to tourism students and will also be of interest to researchers in any social science subject.
Research Methods in Tourism, Hospitality and Events Management by
In Research Methods in Tourism, Hospitality and Events Management, the authors use a step-by-step approach to guide students through the whole research process, from initial ideas, through to writing up and presenting the findings. Coverage of the Internet and the digital environment as a space to carry out research has been included, and the use of technology in analysis such as SPSS, NVivo and Qualtrics is covered alongside the more traditional 'by-hand' methods. Hints, tips, exercises as well as end-of-chapter case studies demonstrate real challenges and practical examples from a variety of settings to help students understand how to manage and present their own research. The book is complemented by examples of tourism destinations from Spain, Switzerland, Italy and India, and a selection of PowerPoint slides for lecturers. Suitable for undergraduate and foundation degree students undertaking a research project in Tourism, Hospitality or Events Management.
SPSS statistics : a practical guide by Statistics with R by
Statistics is made simple with this award-winning guide to using R and applied statistical methods. With a clear step-by-step approach explained using real world examples, learn the practical skills you need to use statistical methods in your research from an expert with over 30 years of teaching experience. With a wealth of hands-on exercises and online resources created by the author, practice your skills using the data sets and R scripts from the book with detailed screencasts that accompany each script. This book is ideal for anyone looking to: * Complete an introductory course in statistics * Prepare for more advanced statistical courses * Gain the transferable analytical skills needed to interpret research from across the social sciences * Learn the technical skills needed to present data visually * Acquire a basic competence in the use of R and RStudio. This edition also includes a gentle introduction to Bayesian methods integrated throughout. The author has created a wide range of online resources, including: over 90 R scripts, 36 datasets, 37 screen casts, complete solutions for all exercises, and 130 multiple-choice questions to test your knowledge.
A Student Guide to Writing Research Reports, Papers, Theses and Dissertations by
* This book provides all of the guidance, advice and tips key to writing successful research reports. * The vast majority of social science and humanities undergraduate students need to write reports, essays, dissertations or research papers. This book is relevant to all of those students. * Each section is broken down to ensure to explore the basics, helping to avoid common mistakes and offering tips for improvement.
Teaching Cases in Tourism, Hospitality and Events by
The tourism, hospitality and events industries comprise one of the largest and most diverse workforces in the world, creating high demand for graduates with strong technical and managerial competencies. Case-based learning encourages students to think, understand, and apply the concepts and theories they're taught into practical, everyday situations faced in the world of work. Providing a broad selection of extensive global cases, this book forms a comprehensive one-stop-shop resource for readers to test their analytical skill and abilities in solving complex management issues. Cases include teaching notes to reflect theoretical perspectives, as well as questions, detailed learning activities and solutions. The book covers: - General management, including innovation, ethics, and sustainability; - Strategic management, including business models, SWOT analyses and internationalisation; - Human resource management, including motivating employees, conflict management and work-life balance; - Marketing, including managing service quality, branding and new service development; - Financial management, including budgeting, risk management and forecasting; - Operations management, including food and beverage delivery, revenue management and health and safety. A useful and engaging read for students of tourism, hospitality and events, this book is also a valuable compilation of examples of practice for people working in industry.
Tourism development policy and planning by Understanding Research Methods by
In the eleventh edition of Understanding Research Methods: An Overview of the Essentials, Newhart and Patten leverage the principles of learning and content design to present the fundamentals students need to get started in research. Basics of quantitative and qualitative research are covered in short, independent topics and grouped into meaningful sections. A perennial bestseller for over ten editions, Understanding Research Methods focuses concisely on key concepts, and lessons in topics that are "chunked" to suit today's students. Each topic ends with suggestions for planning a research project by answering topic-specific prompts in a research planning journal. Topic Review exercises encourage active learning. Finally, Topics for Discussion suggest open-ended prompts that could serve as conversation starters in the classroom or online. The final Part of the book offers guidance and activities specific to writing a research report. This section can be used to support the development of project-based assignments for courses, or it can be used independently to support senior thesis projects, master's theses, dissertations, or articles for publication. Instructors, will appreciate the organization of Understanding Research Methods because it allows a great deal of customization and choice in which topics to cover and in what order to cover them, making it suitable for methodological training in a variety of courses and fields of study. Online digital materials support course development. New to this edition: Part introductions now include a part table of contents and list of keywords Newly expanded coverage of qualitative research New coverage on designing quantitative research Expanded material on sampling More simple graphs, charts, and illustrations emphasize and visualize Topic key points
Qualitative Approaches in Tourism and Hospitality Management Research
“The power of statistics and the clean lines of quantitative research appealed to me, but I fell in love with the richness and depth of qualitative research” --- this is how Brené Brown described qualitative research design. Qualitative researches will help you to explore and understand the social and human complexities within the boundaries of tourism and hospitality. The course covers qualitative philosophical assumptions along with the methods of data collection, analysis, and interpretation through array of contemporary and emerging qualitative approaches or strategies.
Hospitality Management and Digital Transformation by
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: * Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. * Explains the digital business and digital transformation imperative for hospitality and leisure organizations. * Discusses the different digital capabilities required to effectively compete as a digital business. * Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. * Discusses how hospitality and leisure managers can keep up with digital technology advancements. * Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business-related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
Qualitative Methods in Tourism Research by
This volume seeks to expose and illustrate new approaches and thinking in qualitative methods that are being developed and implemented in tourism research. The chapters present an opportunity for social researchers from a range of disciplines to examine how to adapt the wide variety of qualitative approaches to their particular research needs.
Qualitative Research in Hospitality and Tourism by
This ebook focuses on qualitative research in hospitality and tourism. It includes seven full research articles, one research in brief, and a book review. The articles are all unique in their application and in-depth presentation of qualitative research methods.
Researching Tourism, Leisure and Hospitality for Dissertations and Theses by
Writing a dissertation can be a daunting topic - Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edn is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis. Now in its second edition, this bestselling text has been fully revised and updated, and now includes two new chapters looking at conducting mixed methods research, as well as analysing mixed methods research.* Clearly links research processes with the presentation of these in the writing of dissertations and theses.* Draws on the work of undergraduate, postgraduate and PhD students the author has supervised, over 30 years to provide examples of dissertation/theses material.* Uses case studies/examples based on the author's own peer reviewed research.* Written in an accessible style. * Presents tried and tested student activities.It provides a discussion of research approaches, looking at key differences and similarities. A critical evaluation of these different approaches is provided and, importantly, a discussion on selecting the appropriate approach(es) for your dissertation. It takes the reader from the initial idea and topics, through the literature review, methodology, presenting and analysing results and successfully making conclusions.Unlike other texts available, this book includes case studies based on the author's own research, as well as students' work, to demonstrate different research approaches and techniques, providing an opportunity for criticism and a discussion on 'learning from mistakes.' A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation.
The Spanish model for smart tourism destination management : a methodological approach by Sustainability, Big Data, and Corporate Social Responsibility by
This book aims to provide theoretical and empirical frameworks and highlights the challenges and solutions with using Big Data for Corporate Social Responsibility (CSR) and Sustainability in the field of digital transformation and tourism. Sustainability, Big Data, and Corporate Social Responsibility: Evidence from the Tourism Industry offers a theoretical and empirical framework in the field of digital transformation and applies it to the tourism sector. It discusses Big Data used with CSR and sustainability for the improvement of innovation and highlights the challenges and prospects. It presents a modern insight and approach for use by decision-makers as an application to solve various problems and explores how data collection can shed light on consumer behavior making it possible to account for existing situations and plan for the future. This book is intended to provide a modern insight for researcher, students, professionals, and decision-makers on the application of Big Data to improve CSR and sustainability in the tourism sector.
Tourism, Knowledge and Learning by
This book contributes to the understanding of how tourism can be designed to provide conditions for learning. This involves learning for tourists, the tourist industry, public authorities and local communities. We explore how tourism, knowledge and learning can be used as means towards sustainable development through current, new or changed structures, concepts, activities and communication efforts. The book should be seen as both an inspiration for tourism actors (e.g. tourism attractions, policy makers and other industry actors), and a scholarly contribution to further research. A holistic approach distinguishes this book from most existing literature that focuses on separate units of tourism, for instance, personal or community well-being, nature-based tourism, cultural heritage tourism or tourism that is a result of researchers' travels (so-called scientific tourism). The various contributors to the book provide a range of perspectives and experiences, from social sciences with a focus on marketing, innovation management, human geography and environmental law, to arts and humanities with a focus on heritage studies, archaeology and photography, and, finally, to natural sciences with a focus on marine sciences.
The Dissertation Title Writing course deals with theoretical and practical aspects of designing dissertation research by drawing out possible research titles and successfully defending the title in a title proposal defense. The purpose of the course is to assist you in identifying possible topics for dissertation paper and eventually to continue writing and make you eligible for a dissertation proposal defense. You are required to present two (2) possible topics that contain introduction, significance of the study, theoretical, conceptual frameworks and selected journals that support your study.
Introducing researching English for specific purposes by 
A Practical Guide to Teaching Research Methods in Education by
A Practical Guide to Teaching Research Methods in Education brings together more than 60 faculty experts. The contributors share detailed lesson plans about selected research concepts or skills in education and related disciplines, as well as discussions of the intellectual preparation needed to effectively teach the lesson. Grounded in the wisdom of practice from exemplary and award-winning faculty from diverse institution types, career stages, and demographic backgrounds, this book draws on both the practical and cognitive elements of teaching educational (and related) research to students in higher education today. The book is divided into eight sections, covering the following key elements within education (and related) research: problems and research questions, literature reviews and theoretical frameworks, research design, quantitative methods, qualitative methods, mixed methods, findings and discussions, and special topics, such as student identity development, community and policy engaged research, and research dissemination. Within each section, individual chapters specifically focus on skills and perspectives needed to navigate the complexities of educational research. The concluding chapter reflects on how teachers of research also need to be learners of research, as faculty continuously strive for mastery, identity, and creativity in how they guide our next generation of knowledge producers through the research process. Undergraduate and graduate professors of education (and related) research courses, dissertation chairs/committee members, faculty development staff members, and graduate students would all benefit from the lessons and expert commentary contained in this book.
A Quick Guide to Research Methods for Dissertations in Education by
Are you about to start your dissertation in education? Not sure what methods to use? Providing you with an invaluable starting point, this book gives practical information about a variety of research methods, including their pros and cons, things you need to consider before using each method and crucially, what they are not suitable for. It looks at the most commonly used methods as well as some you might not have come across before. Each chapter features examples and activities, and will help you answer these questions: - What can this method tell me? - When might I use it? - What ethical issues do I need to consider? - What is the key terminology I need to know? - How can I design a dissertation project with this method? - How do I analyse my data? - What is this method not suitable for? Written in uncomplicated language, it is a student-friendly resource to dip into, with links to further reading for more in-depth exploration of any particular method.
A Student Guide to Writing Research Reports, Papers, Theses and Dissertations by
* This book provides all of the guidance, advice and tips key to writing successful research reports. * The vast majority of social science and humanities undergraduate students need to write reports, essays, dissertations or research papers. This book is relevant to all of those students. * Each section is broken down to ensure to explore the basics, helping to avoid common mistakes and offering tips for improvement.
Writing and Representing Qualitative Research by
This book addresses foundational areas of qualitative writing (such as journal articles and dissertations), aesthetic representations (including poetry and autoethnography), publishing, and reflexivity in representation in one practical and engaging text based on real experiences. Author Maria K.E. Lahman draws on her experiences as a qualitative research professor and writing instructor, and as someone who has published widely in scholarly journals, employing both traditional and more innovative forms of writing. The first part of the book covers writing tips; how to represent data; how to write a qualitative thematic journal article; how to write a qualitative dissertation; and provides guidance on the publication process. The second part encourages the qualitative researcher to move beyond traditional forms of writing and consider how qualitative research can be represented more aesthetically: as poems, autoethnographies, and visually. The book concludes with a chapter on reflexivity in research representations. Throughout, the author provides vivid examples from her own work, and that of graduate students and colleagues.
The Dissertation Title Writing course deals with theoretical and practical aspects of designing dissertation research by drawing out possible research titles and successfully defending the title in a title proposal defense. The purpose of the course is to assist you in identifying possible topics for dissertation paper and eventually to continue writing and make you eligible for a dissertation proposal defense. You are required to present two (2) possible topics that contain introduction, significance of the study, theoretical, conceptual frameworks and selected journals that support your study.
During the Dissertation by
"A textual mentor like During the Dissertation can fill a void in writers' lives at a time of solitude, uncertainty, and anxiety. Keep it under your pillow." This volume is a sequel to Casanave's popular Before the Dissertation. Like that volume, this book is designed as a companion for doctoral dissertation writers of qualitative or mixed methods work in fields related to language education. It could also benefit those writing master's theses and those writing in other social science fields. It is meant to be consulted once the writing has begun--once students have settled on a topic, designed the project, or collected the data--because this is the time when they are analyzing, drafting, revising, polishing, and probably fretting, deleting, reconstructing, and even losing sleep. Also, like its predecessor, it is not designed to teach anyone how to write a dissertation as there are plenty of those available elsewhere. For most doctoral students, writing will happen at different stages of the project. Strategies for timing of these kinds of writing differ across students, and also across supervisors and advisers. If dissertation writers do not know by the time they start writing which strategies and issues pertain to them, this book can help them craft some approaches to suit their own personalities, preferred practices, and individual goals and visions, as well as help them figure out how dissertation writing might fit into the real-life intrusions of work and family. Issues covered in the book are: starting to write, envisioning the project as a whole, relationships with supervisors, perfectionism and other maladies, health, low- and high-IQ days, loneliness and isolation, distractions and interruptions, revising, and knowing when to stop.
The mixed methods research workbook : activities for designing, implementing, and publishing projects by Researching Tourism, Leisure and Hospitality for Dissertations and Theses by
Writing a dissertation can be a daunting topic - Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edn is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis. Now in its second edition, this bestselling text has been fully revised and updated, and now includes two new chapters looking at conducting mixed methods research, as well as analysing mixed methods research.* Clearly links research processes with the presentation of these in the writing of dissertations and theses.* Draws on the work of undergraduate, postgraduate and PhD students the author has supervised, over 30 years to provide examples of dissertation/theses material.* Uses case studies/examples based on the author's own peer reviewed research.* Written in an accessible style. * Presents tried and tested student activities.It provides a discussion of research approaches, looking at key differences and similarities. A critical evaluation of these different approaches is provided and, importantly, a discussion on selecting the appropriate approach(es) for your dissertation. It takes the reader from the initial idea and topics, through the literature review, methodology, presenting and analysing results and successfully making conclusions.Unlike other texts available, this book includes case studies based on the author's own research, as well as students' work, to demonstrate different research approaches and techniques, providing an opportunity for criticism and a discussion on 'learning from mistakes.' A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation.
Writing Strategies for the Education Dissertation by
Writing Strategies for the Education Dissertation offers a unique take on doctoral writing. It uses composition and rhetoric strategies to identify key activities for generating thought to keep students writing. It de-mythologizes the view of writing as a mere skill and promotes the view of writing as thinking. It uses writing to help students invent, think through, write, rethink, and rewrite as they develop and present their innovations. The book opens with this mindset and with the purposes of the task (adding to knowledge); it helps define a "researchable topic," and provides advice on invention ("brainstorming"). It then addresses each of the key sections of the dissertation, from Problem Statement, through Literature Review and Methods, to Findings and Conclusions, while underscoring the iterative nature of this writing. For each chapter, the book provides advice on invention, argument, and arrangement ("organization") - rhetorical elements that are seldom fully addressed in textbooks. Each chapter also looks at possible missteps, offers examples of student writing and revisions, and suggests alternatives, not rules. The text concludes with an inventive approach of its own, addressing style (clarity, economy, and coherence) as persuasion. This book is suitable for all doctoral students of education and others looking for tips and advice on the best dissertation writing.
Sustainability as Applied to Tourism and Hospitality
“Tourism does not go to a city that has lost its soul”, Arthur Frommer said. This is true especially when tourism planners and managers themselves forget too. The study of sustainable tourism is one of the ways people on this planet will never do. As a student, you will be able to think about and make strategic decisions about sustainable programs and how to successfully implement them.
By the standards of various stakeholders, tourism sustainability is examined according to its economic, socio-cultural and environmental impacts with the goal of understanding the connection and relationship of each of these components in effecting changes that promote sustainable practices.
The course will also examine certifying requirements, for specific situations with the purpose of recommending the suitable sustainable solutions in order to highlight the importance of the processes and impact of planning in tourism development and management.
Collaboration for Sustainable Tourism Development by
In order to engage tourism's possibilities and responsibilities in the creation of more sustainable futures, collaboration is vital. Collaboration does not imply a division of labour, which is often the essence of cooperation, but rests on the hypothesis that the sum of the work is more than its individual parts. The UN 2030 Agenda for Sustainable Development Goals highlights collaboration and partnerships as central tenets for resilient action. Collaboration leverages the sustainable development of tourism between diverse groups of agencies, organisations, businesses and people with many different values and agendas. Collaboration for Sustainable Tourism Development explores the role of collaboration in tourism to sustain livelihoods, create profitable partnerships, and protect cultures and the environment. Based on robust research, it critically examines how collaboration enables (or impedes) sustainable tourism development, and suggests a role for collaboration where there is currently none. With contributions from leading international scholars it charts a course for unpredictable futures and suggests advances in sustainable tourism development education.Essential reading for undergraduate and post-graduate students engaged in international tourism and hospitality as well as academic researchers, planners, managers and developers of tourist destinations. Complementing online tutorials are available for select chapters as part of the BEST EN Lecture Series, see http://www.innotour.com/bestenModules.
Community Based Tourism by
Tourism is the act of traveling to different places for pleasure, leisure, or business purposes. This textbook explores the concept of sustainable tourism development in local communities. The book highlights the importance of involving local communities in tourism planning and management processes to ensure that the benefits of tourism are shared fairly. It also discusses various approaches and strategies that can be used to promote community-based tourism. It provides a valuable resource for anyone interested in sustainable tourism development and its potential to benefit local communities.
Corporate Social Responsibility for Sustainable Tourism by
This comprehensive volume considers the corporate social responsibility (CSR) of tourism and hospitality firms towards stakeholders, exploring CSR in terms of broad stakeholder accountability by considering both the scope of reporting and the quality of stakeholder engagement. The authors analyse how CSR contributes to shareholder accountability (i.e. as financial performance) by developing a multiple attribute decision-making model to deploy CSR resources, analysing how CSR contributes to the management of systematic risk as part of an internationalisation strategy, and showing how philanthropy is used as a legitimisation tool. The authors then review how managers negotiate CSR priorities within their organisational strategy by accounting for the utility gained by family firms from ecological and social outcomes in comparison with profit outcomes, analysing the trade-offs of co-constructing a sustainability innovation and weighting factors in water planning. They also review how employees are central to the delivery of CSR actions by exploring how green organisational culture affects organisational citizenship behaviour, how organisational green practices impact an organisation's image and its customers' environmental consciousness and behavioural intentions, and how organisational CSR affects employee pro-environmental citizenship and tourists' pro-environmental citizenship. The book concludes by reviewing the role of consumers in CSR with ten strategies to close the consumers' attitude-behaviour gap and an account of how customers' trust is a mediator between CSR, image and loyalty. This book was originally published as a special issue of the Journal of Sustainable Tourism.
The Emerald Handbook of Luxury Management for Hospitality and Tourism by
Luxury is an ever-evolving concept with various interpretations in the domain of hospitality and tourism. The understanding of luxury hospitality and travel has revolved around exclusive and authentic experiences, nuanced by finer things with a focus on value rather than price. The marketing of luxury products and services has become increasingly complex as these products and services are associated not only with an image of quality, performance, and authenticity but also with how extreme experiences and products fulfil the lifestyle constructs of consumers. The Emerald Handbook of Luxury Management for Hospitality and Tourismbrings together global philosophies, principles and practices in luxury tourism management from both supply and demand perspectives. Several global case studies are presented, further illustrating the changing paradigms of luxury travel market and consumers enabling insight into the upcoming global luxury travel market. Encompassing the vibrant case studies and contemporary discussions on luxury hospitality and tourism developments during the post-pandemic era, this volume will serve as an essential resource for students, researchers, and industry practitioners of hospitality, tourism, management, and marketing consumer behavior, and consumer studies.
Essentials of Tourism by
Will robots take over as hotel staff? How has the rise of social media impacted upon tourism marketing? Will trust in travel be regained following the pandemic? For answers to these and many other contemporary tourism questions, look no further than this fourth edition of Essentials of Tourism. Maintaining its concise, lively and accessible style for students, key updates to this edition include: New content related to the impact of Covid-19 on tourism, changing government policy, VR tourism and the metaverse, climate change, sustainable tourism and the Sustainable Development Goals (SDGs) A range of new case studies and examples showing how tourism theory can be applied in varied and international contexts A focus on both technology and skills and employability for the tourism sector in every chapter A recommended 'classic paper' per chapter marking key milestones in tourism thinking Essentials of Tourism is essential reading for all tourism students looking for the very latest coverage of the field and industry. Chris Cooper is Professor in the School of Events, Tourism and Hospitality Management at Leeds Beckett University, UK. He was awarded the UNWTO Ulysses Medal for his contribution to tourism education and policy.
Ethical and Responsible Tourism by
- Explains the methods and practices used to manage the environmental impact of tourism on local communities and destinations, taking into account recent global events such as Covid-19, the war in Ukraine and the energy and cost of living crisis - Offers topic and case study chapters, alongside explanatory editorial analysis within a clearly structured framework - Includes a wide range of case studies from Australia, Austria, Brazil, Japan, Croatia, Italy, Malta, Mexico, Palestine, Portugal, Serbia, Slovenia, Spain, Turkey, UK and the USA - Links theory in the topic chapters and practice through the case studies, providing a detailed and comprehensive learning experience for students and instructors.
Handbook on Heritage, Sustainable Tourism and Digital Media by
Exploring the impact of the rise of digital media over the last few decades, this timely Handbook highlights the major role it plays in preserving and protecting heritage as well as its ability to promote and support sustainable tourism at heritage sites. Particularly relevant at this time due to the diffusion of smartphones and use of social media, chapters look at the experience and expectation of being 'always on', and how this interacts with heritage and tourism. Interdisciplinary contributions from leading scholars analyse how heritage and cultural destinations can benefit from digital media providing a range of relevant services and experiences, which can increase access to information for people participating in and visiting heritage sites. With critical overview chapters introducing and synthesizing connected topics in the Handbook, it further offers insights on how digital media can improve the experiences of visitors, connect both residents and visitors to heritage sites, remove barriers among actors in the field of heritage and tourism, and educate relevant stakeholders. Utilizing critical case studies throughout the text, this Handbook will be an invigorating read for social and cultural geography scholars as well as those focusing more specifically on digital media, heritage and tourism. Practitioners and policy makers working in heritage and tourism will find advice to integrate digital media into their actions.
How to Create Sustainable Hospitality by
Guests directly account for over 50% of resource use in hotels and as much as 90% in self-catering accommodation. They are quite simply the most significant factor contributing to hospitality's ongoing carbon emissions. Given the targets to reduce carbon emissions by 66% by the year 2030, it is imperative that practical solutions for the accommodation sector are created and applied fast. 'How to Create Sustainable Hospitality: a handbook for guest participation' is the first text to demonstrate how to actively persuade guests to participate in achieving sustainable hospitality.Practitioners and commentators have tended to criticise guests, believing they won't "sacrifice" while on holiday. However, social trends show there is increasing consumer expectations for more sustainable services, e.g. reduction of food waste, elimination of single serve plastic, as well as firm evidence that consumption is not linked to guest happiness. The opportunity is therefore to design experiences which deliver better hospitality by inviting guests to apply saving behaviours that do not mean they will have a less enjoyable experience. Based on 16 years personally delivering sustainable hospitality experiences face to face with guests and conducting the first hard research on guest engagement at a variety of sites in Australia and Europe (from 1000-bedroom hotels and B&Bs to self-contained holiday homes and timeshare lodges), the author presents a tried and tested five step methodology on how to directly, effectively and successfully involve guests to conserve resources. This presents a new paradigm for tourism. 'How to Create Sustainable Hospitality: a handbook for guest participation' presents a clearly written, jargon-free, practical solution and: * Is the first book to focus on guests as an active and critical component in sustainable consumption and production at their holiday or business accommodation;* Introduces a five-step methodology on how to directly and effectively involve guests in saving energy and water, reducing food waste and cutting carbon. It delivers a practical solution that has been successfully applied to achieve a fast ROI with scientifically measured savings; * Uses social practice theory to describe why people do not save resources and how we can better design hospitality experiences * Uses persuasive theory to explain how to communicate with guests and by so doing increase stay satisfaction, 'delight' and brand reputation;* Includes hundreds of case examples and scientific research to illustrate how the theories works in practice; * Explains "how" to change - not just the need for change.Part of the Responsible Tourism Series edited by Harold Goodwin, Director of Responsible Tourism, Institute of Place Management at Manchester Metropolitan University and John Swarbrooke, Associate Dean-International, Plymouth Global, Plymouth University, UK
An Introduction to Sustainable Tourism by
An Introduction to Sustainable Tourism provides a comprehensive, pragmatic, and realistic look at integrating sustainability into tourism. It adopts a systems-perspective, looking at the whole tourism supply chain to provide an integrated viewpoint of sustainability in the tourism industry and asks:* How does policy encourage or discourage sustainability? * How do intermediaries influence the sale of sustainable tourism? * What are the operator's concerns, how do tourists themselves respond to it? * What are the values of sustainability in tourism and what are the impacts 'trade-offs' to the tourist experience? Using first-hand research projects and packed with international case studies, it combines theoretical and applied knowledge with a scaffolded learning approach and takes a comprehensive look at practical management tools, certifications and innovation as part of the process of operationalising and implementing sustainable tourism.Complete with online resources and accompanied by video materials An Introduction to Sustainable Tourism is an essential text for tourism students across all levels, undergraduate and postgraduate studies.
Island tourism sustainability and resiliency by 
Marketing for Sustainable Tourism by
Tourism marketing has typically been seen as exploitative and fuelling hedonistic consumerism. Sustainability marketing can, however, use marketing skills and techniques to good purpose, by understanding market needs, designing more sustainable products and identifying more persuasive methods of communication to bring behavioural change. This book summarises the latest research on the theories, methods and results of marketing that seeks to make tourist destinations better places to live in, and better places to visit. It shares evidence on the motivations, mechanisms and barriers that businesses encounter, and on successes in changing consumer behaviour and pursuing sustainability goals. Particular attention is given to the methodologies of sustainable tourism marketing, to the subject's breadth and complexity, and to its many innovations. Further research is called for to fully understand what contextual aspects influence these pro-sustainability interventions to achieve which outcomes in other settings, in order to validate some of the exploratory studies discussed, and establish the feasibility of scaling up pilot studies for more general use. This book was originally published as a special issue of the Journal of Sustainable Tourism.
Recentering Tourism Geographies in the `asian Century� by
This book considers what the transition into the Asian Century means for some of the most urgent issues in the world today, such as sustainable development, human rights, gender equality, and environmental change. The book critiques Anglo-Western centrism in tourism theory and calls on tourism scholars to make radical shifts toward more inclusive epistemology and praxis. From the British Century of the 1800s to the American Century of the 1900s to the contemporary Asian Century, tourism geographies are deeply entangled in broader shifts in geopolitical power. In the shadow of the COVID-19 pandemic, the significance of shifts in tourism geographies and the themes addressed in this volume are more urgent than ever. That the world faces increasing turmoil is abundantly clear. Yet, amidst the disruption to the everyday, it is hope and compassion, but also political-economic restructuring that is needed to reset the tourism industry in more sustainable, equitable, and ethical directions. In no uncertain terms, the pandemic has forever changed the tourism industry as the world once knew it. This book, therefore, sets out to collectively build on the momentum of the inclusive scholarship that Critical Tourism Studies-Asia Pacific is renowned for, while also asking readers to pause and reflect on the possibilities and challenges of tourism in a post-pandemic Asian Century. The chapters in this book were originally published as a special issue of the journal, Tourism Geographies.
Resilient Destinations and Tourism by
Sustainability is one of the most important issues currently facing the tourism sector. Recently, the role of resilience thinking has been highlighted in sustainable development discussions as an alternative perspective. This book approaches these concepts as interwoven processes and looks at change through a socioecological lens. Instead of seeing resilience and sustainability as alternative approaches, Resilient Destinations and Tourism argues that resilience should be understood as a fundamental part of sustainable tourism thinking for destination systems, and calls for better governance in implementation and management. Improving governance is the key issue in sustainable tourism development. The chapters in this edited collection focus on resilient destinations from a governance perspective, in which tourism resilience is contextualized as an integral part of pathway creation in the process of moving towards sustainable tourism. The contributions to the book represent a range of theoretical and empirical approaches with a wide international scope. Resilient Destinations and Tourism calls for rethinking the meaning of sustainable development in tourism and looks at how sustainability and resilience could be integrated. This book will appeal to a wide range of research disciplines and students whose modules focus on the relationship between tourism and sustainability planning, governance, the environment, and hazards and disasters.
Sustainability in the Hospitality Industry by
Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways: Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies. New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality. Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.
Sustainable consumer behaviour and the environment by Sustainable Value Creation in Hospitality by
The environmental, social and financial dimensions of sustainability rest on the ethical principles of avoiding harm and doing good. This means diminishing the environmental impact of societies, organizations and individuals and avoiding waste in all its forms wherever possible. Doing good means leaving a positive environmental and social footprint and throughout, this text the focus is on all three levels. Based on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. In an accessible and structured manner, it delivers: * A clear focus on the four major areas in which value is created in the hotel industry- distribution; buildings; procurement and operations; * A clear description and analysis of the key sustainability challenges faced in each area; * A wide range of international industry cases;* Chapters structured with clear introductions, summaries and learning outcomes. It is an ideal text for students on bachelors and masters courses in Hospitality Management, Hotel Management and Tourism Management and for practitioners in the hospitality sector.
Teaching Cases in Tourism, Hospitality and Events by
The tourism, hospitality and events industries comprise one of the largest and most diverse workforces in the world, creating high demand for graduates with strong technical and managerial competencies. Case-based learning encourages students to think, understand, and apply the concepts and theories they're taught into practical, everyday situations faced in the world of work. Providing a broad selection of extensive global cases, this book forms a comprehensive one-stop-shop resource for readers to test their analytical skill and abilities in solving complex management issues. Cases include teaching notes to reflect theoretical perspectives, as well as questions, detailed learning activities and solutions. The book covers: - General management, including innovation, ethics, and sustainability; - Strategic management, including business models, SWOT analyses and internationalisation; - Human resource management, including motivating employees, conflict management and work-life balance; - Marketing, including managing service quality, branding and new service development; - Financial management, including budgeting, risk management and forecasting; - Operations management, including food and beverage delivery, revenue management and health and safety. A useful and engaging read for students of tourism, hospitality and events, this book is also a valuable compilation of examples of practice for people working in industry.
Tourism Marketing by
Approach - This book takes a contemporary consumer and experience approach throughout that better reflects the way tourism marketing has evolved, is practiced and taught. It is written from a tourism industry perspective rather than an adapted marketing approach (Kotler). Currency: Reflects the way Tourism marketing has evolved by integrating, Social media and e-marketing throughout, emphasising the sustainability of tourism including concepts such as ethical tourism and green marketing and raising events to the level of a major tourism marketing topic and integrates this with the concept of experiential marketing which is not present in other books. Focuses on Tourism Marketing -Some books aim to cover every component of marketing for the tourism and hospitality industries, with a bias towards Hospitality (Kotler & Morrison). They therefore fail to cover Tourism Marketing in sufficient detail for 'Tourism Marketing' core modules unlike this book. Length - Tourism Marketing is commonly taught in 1 semester and this book matches core content on these courses in 15 chapters. Competition is too long for these courses. International approach - taking a global view in terms of content, case studies and examples. Online Resources - Offering students and lecturers better & appropriate online resources including: Video Case Studies, test banks, sample marketing plans, instructors guide, PPT's & web links
Sustainability as Applied to Tourism and Hospitality
“Tourism does not go to a city that has lost its soul”, Arthur Frommer said. This is true especially when tourism planners and managers themselves forget too. The study of sustainable tourism is one of the ways people on this planet will never do. As a student, you will be able to think about and make strategic decisions about sustainable programs and how to successfully implement them.
By the standards of various stakeholders, tourism sustainability is examined according to its economic, socio-cultural and environmental impacts with the goal of understanding the connection and relationship of each of these components in effecting changes that promote sustainable practices.
The course will also examine certifying requirements, for specific situations with the purpose of recommending the suitable sustainable solutions in order to highlight the importance of the processes and impact of planning in tourism development and management.
Achieving Success Through Innovation by
This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases studies, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their innovative ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts-most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business.
Creative tourism in smaller communities : place, culture, and local representation by 
From overtourism to sustainability governance : a new tourism era by 
The Good Company by
The Good Company tells the stories of over 30 inspiring companies around the world that are among the ethical leaders in the industry. The broad positive message is encouraging and enervating; each of the companies seeks to live up to the highest standard. The authors tell the steps they have taken and what has motivated them or enabled them to pursue such noble aims. "At last, a book that tackles the topic of sustainability in the global travel industry, but with a real understanding of its economic importance as a better alternative - a must read."--Michael MCloskey, Former Chairman, The Sierra Club ​"This much-needed work is essentially a cookbook, filled with inspiring recipes for sustainable travel. This will be a valuable resource - for everyone from students to industry leaders - for many years to come."--Jeff Greenwald, Executive DIrector, Ethical Traveler
Improving Convention Center Management Using Business Analytics and Key Performance Indicators, Volume I by
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult. This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.
Managing the transition to a circular economy : action plans in the tourism sector by 
Marine Tourism, Climate Change, and Resiliency in the Caribbean, Volume I by
As the nations of the Caribbean respond to and prepare for climate change, tourism has the potential to both worsen and mitigate these effects. In this book we look at marine tourism and its connection with ocean health, fisheries, and critical ecosystems, including coral reefs. We consider the role that marine protected areas can play in preserving reefs and other ecosystems, leading to greater resilience in the face of climate change. Finally, we look at how the tourism industry is responding to the threat of climate change, using its economic and social capital to foster positive change in the Caribbean and other parts of the world. While the situation is clearly urgent, we hope this volume provides readers with some optimism, as well as tangible ideas for using tourism to help mitigate the impending effects of climate change on marine ecosystems and economies.
Marketing Essentials for Independent Lodgings by
Marketing a small, independently owned lodging business can be difficult. Marketing Essentials for Independent Lodgings outlines how to get a business's name out there, attract consumers, and navigate the dicey world of social media and an online presence. Descriptions of traveler demographics, how to get the word out about a property, and how to make a property unique are all talked about at length. The goal of this book is to help small lodgings flourish, and it does so by including lists of actions that can be taken this week, this month, or this year to help positively impact the bottom line. Also included is a specific marketing outline that can be adapted to an individual business, giving business owners a timeline and plan they can follow.
Responsible Rural Tourism in Asia by
The rural tourism sector has become a key driver for social and economic growth and a major source of income for developing and low-income countries in many parts of Asia. Rural tourism is progressively viewed as a solution, increasing the economic viability of marginalised areas, stimulating social regeneration and improving the living conditions of rural communities. Responsible rural tourism promotes conservation of the natural environment, protects the authenticity of culture, and offers socioeconomic opportunities and benefits for local communities. This book encompasses case studies from a range of Asian countries and examines both successful and failed attempts in developing responsible rural tourism, and the learnings that we can adopt and adapt for future responsible rural tourism in the region. It will be of interest to students, researchers, stakeholders and policymakers in tourism.
Sustainability, Big Data, and Corporate Social Responsibility by
This book aims to provide theoretical and empirical frameworks and highlights the challenges and solutions with using Big Data for Corporate Social Responsibility (CSR) and Sustainability in the field of digital transformation and tourism. Sustainability, Big Data, and Corporate Social Responsibility: Evidence from the Tourism Industry offers a theoretical and empirical framework in the field of digital transformation and applies it to the tourism sector. It discusses Big Data used with CSR and sustainability for the improvement of innovation and highlights the challenges and prospects. It presents a modern insight and approach for use by decision-makers as an application to solve various problems and explores how data collection can shed light on consumer behavior making it possible to account for existing situations and plan for the future. This book is intended to provide a modern insight for researcher, students, professionals, and decision-makers on the application of Big Data to improve CSR and sustainability in the tourism sector.
Sustainable Interdisciplinarity: Human-Nature Relations by 
Sustainable Tourism by
This new textbook provides a comprehensive overview of sustainable tourism framed around the UN's sustainable development goals. It examines the origins and dimensions of sustainable tourism and offers a detailed account of sustainable initiatives and management across destinations, the tourism industry, public sector and leading agencies.
A Time of Change in Hospitality Leadership by
This book is an introduction to the challenge of modern leadership. Leadership has changed from the traditional perspective to be one which is far broader based, with more expected and asked. Leaders today need to consider their stakeholders, their employees, the communities and society in which they operate, the environment, culture, and trends. The world has changed so much in the last ten years and many are lagging behind in their understanding. At the same time, we are about to witness a change in generations and the question arises as to whether industry is ready to empower and pass on the baton of leadership? The main goals are to help students to understand what will be asked of them as they become leaders. It is aimed to challenge perceptions, thinking, and knowledge. Also, it aims to prepare students to identify how leadership has changed people's lives and help develop critical thinking about the role of leaders in business and in society.
Tourism, Knowledge and Learning by
This book contributes to the understanding of how tourism can be designed to provide conditions for learning. This involves learning for tourists, the tourist industry, public authorities and local communities. We explore how tourism, knowledge and learning can be used as means towards sustainable development through current, new or changed structures, concepts, activities and communication efforts. The book should be seen as both an inspiration for tourism actors (e.g. tourism attractions, policy makers and other industry actors), and a scholarly contribution to further research. A holistic approach distinguishes this book from most existing literature that focuses on separate units of tourism, for instance, personal or community well-being, nature-based tourism, cultural heritage tourism or tourism that is a result of researchers' travels (so-called scientific tourism). The various contributors to the book provide a range of perspectives and experiences, from social sciences with a focus on marketing, innovation management, human geography and environmental law, to arts and humanities with a focus on heritage studies, archaeology and photography, and, finally, to natural sciences with a focus on marine sciences.
Tourism in the Mediterranean Sea by
Tourism in the Mediterranean Sea: An Italian Perspectiveis the product of a collaborative group of experts in the field of tourism. Academics, whose research focuses on regional tourism system governance, alongside several experts from the tourism sector, contributed to the volume with distinct issues related to the tourism industry. The growth of the Mediterranean Seas tourism system relates to the issue of tourist destination, brand protection, and public communication. The purpose of this book is to define a method of governance to improve regional and territorial tourism policies and to redesign tourist supply of the tourist destination with the goal of social and economic growth of the Mediterranean area. Tourism is rebuilding a vision associated with paths, visits to villages, heritage, tradition, and typical food and wine. Moreover, travellers will also tend to choose the tourist destinations that offer health guarantees. This book, with an innovative and cross-disciplinary approach, is well suited to public decision-makers, university students, and sector experts to build a model of tourism that is able to understand the new opportunities that come from national and international markets in the Mediterranean area.
